Very displeased. I called to inquire about my eyeglasses and was promptly informed that they were…read morenot in (without even checking/confirming)- "we will send a text when they are in". Text received 30 min later. Called while on my way to pick up eyeglasses and confirmed 5pm closure. Arrived ad 4:55pm- two other customers had been waiting as well... CLOSED. Knocked on door. Called. NO RESPONSE. The could've left a sign explaining why they were not open during business hours. They could have informed me when I called that they would be closing early. Now I'm inconvenienced by having to wait another week (business travel). POOR SERVICE DELIVERY. This will be my last transaction with this store... two poor interactions in one day. I work too hard and pay too much to experience what I did today. It has been said, "It takes years to gain customers and seconds to lose them." So true.

Love Dr. Rachel and her staff. They take excellent care of my vision and their customer service is…read morealways top notch. Last time I got new glasses they noticed what could have been a weak spot in the frame. The frame broke so I went back. Since the lady who fitted me thought there was a chance the frames MIGHT break, she preemptively ordered a second pair of frames and put them back for me. She popped the lenses in the new frames and sent me on my way. What would have been a 2-3 week ordeal somewhere else took 15 minutes at Belmont eye and no charge!

This office is a fucking scam. If you or your kids are looking for a new eye doctor, look…read moreelsewhere. I moved to this area 18mo ago and havent seen an eye doctor in almost 3 years. Figured I would go here as I looked up IN NETWORK providers in my area. None of what this place does is transparent. I asked for a simple updated Rx for my glasses and contacts. They scammed me into taking pupil dilation (which i told them I didnt want) only to turn around and make up some fake story about how I "might" have Astigmatism. Only to put me in trial contacts fit for Astigmatism and THEY HURT MY EYES. Clearly meaning I do not have astigmatism. LIES LIES and more LIES. So what should have been a $15 visit ended up being a $140 visit because they decided to code the charges as if I have astigmatism so they could say "look we put him in the fancy contact lenses, he just didnt like them." Oh and to top it all off, the script they gave me when I left was incomplete so when i went to order contacts at Costco a week later, they wouldnt complete the order because there was missing information. And doctors wonder why no one trusts them anymore after Covid...this is why!! Read the room Doc, maybe try giving a shit about your patients for once and not treating people like cattle you shuffle through your door so you can buy another beach house.

I would give a negative 1000if possible. My glasses delaminated in month 18. Warranty is only…read morestandard 12 months. They told me to get lost. This is only the 2nd sad panda I have given on yelp. Never going there again. And they just snapped in half. :-(

Wow! I came here to finally get my eyes checked out via a good friends recommendation and it was…read morethee best experience I've had in awhile. From the receptionist at check-in to the end of the visit it was all amazing! Dr. Au was extremely nice, funny and informative. We went through the motions of eye tests, etc. But he explained things to me in such detail. It was really appreciated. After I sat with Dr. Au I went to pick out my glasses with Melony and she was such a delight. So sweet, kind and funny! This whole team is just top notch , truly. I spent almost 2 hours in this appointment and left feeling so excited about my first pair of glasses ever. They really made me so comfortable and informed. I CANNOT recommend this office enough!!

The most caring and knowledgeable eye doctor I've seen…read more I had been previously diagnosed with mild astigmatism. Another eye doctor that I later saw in Charlotte failed to diagnose it, and when I brought up the earlier diagnosis, dismissed my concerns. Dr. David Au correctly diagnosed my astigmatism - there was a noticeable difference between the normal and astigmatism lens - and I'm glad to be finally able to get the lens I need. Dr. Au answered all my questions and showed me a protocol for referring contact lens prescriptions - quite refreshing compared to other eye docs I've seen that were less transparent and steered me towards one particular brand (that I wonder if they were receiving some form of kickbacks on). Thank you Dr. Au for being an kind, thorough, and ethical doctor. I will be a regular here.

So I am autistic and often get very overwhelmed during eye exams, so I was very nervous. I was…read moreactually very comfortable and they were patient with me. I was terrified of the eye pressure machine, and they were extremely patient and comforting. Extremely professional and fast too, had both sets of my glasses done within 30 minutes.

Our experience was awesome Lisa & Bre were the best. They were so helpful. Fast service as well. I…read morecan say I will be back whenever I need Glasses. Thanks so much to Gastonia, Stanton Eye Team.

-Great selection and prices -the mobile app is very user…read morefriendly -self-check out is convenient. Don't have to wait in the line to pay -fruit is always great quality

I'm an ex employee they treat you like sheep. They do a headcount every year where they fire…read morepeople. It's so easy to lose the job. It feels like you work at a psychiatric hospital they dont give you a life if you work at Sam's Club your life is Sam's Club overall just an annoying company. The pay is good but what you have to sacrifice is not worth it. I do not recommend anybody ever getting a job here. The GM is not professional. He does not do anything hands-on most the time he doesn't even know what he's doing. unless it comes to a customer and getting the utmost money out of them. I cannot wait to see Walmart and all its businesses crash.

Have to say that Dr. Barbara Marcussen is friendly and professional, I enjoyed both her manner and…read moreher ability to help me with my vision problem. She was polite and able to diagnose exactly what was wrong with my vision. I never had eye glasses that I really saw perfectly with but this time around I'm glad to say that my eye glasses are excellent. Thank you so much! Kindly, Kelly.

I have visited this place for the past 2 years and i'm very satisfied with their service. I…read morerecently got lenses for my meta glasses and was very happy with them.

Don't let these people scam you into buying the "replacements warranty" because if you don't bring…read moreback the broken frames they will NOT replacement meaning of you lose your glasses or brake them into pieces the warranty will not apply. Also, staff should be properly trained to advise the client of the above as well noted within the receipt.

I'm writing this from the perspective of a Medical Professional; I'm a Board Certified Physician…read morewith over 15 Years of Clinical Experience; the majority of my career has been spent working within the confines of Inner City / Community Emergency Departments in the City of New York; - I've worked and interacted with countless Physicians/Surgeons. The Belmont "Outpost" of Charlotte Eye, Ear, Nose & Throat associates is truly a hidden gem. The Office Manager is a true gentleman who deeply cares and takes pride in his work and will go the extra distance to accommodate patients. He's truly a great individual. Front end office staff is caring, compassionate and efficient. Audiologist and Nursing staff are incredibly caring, kind and take the time to listen to patients in a nonjudgmental way. Nonetheless, the "Rock Star" of this operation is Otolaryngologist - Christopher L. Tebbit, MD. Dr. Tebbit is truly exceptional and has a bedside manner of the highest level. Dr. Tebbit is energetic, positive and takes pride in his craft. I can't say enough positive things about this medical professional. I would trust him to care for my very own patients for my family. Dr. Tebbit is backed up by a team of ENT Nurses and Support Staff that share his mantra of providing high quality and compassionate ENT care. After all, G-d only gave you two ears. He is truly a Mensch. Thank you Dr. Tebbit for taking care of this broken Physician once again. G-d bless you and may he continue to keep you strong and healthy. With Gratitude, Your Patient & Colleague - Dr. Orange ;-)

After being billed over a thousand dollars for an appointment I saw that they charged me for a…read moresurgery that was not done. I brought it to their attention just to be told I was wrong. The customer service is a joke and they do not have the patients back. All they want is money with their questionable billing practices. I have spoken with several people in the office and the billing office is by far the worst. They are piers just trying to take advantage of you. This is asinine! I wouldn't give any stars if possible.

This was a very welcome break on a Sunday afternoon. I had picked the ice cream place across the…read moreway but Mrs. K. saw this and was intrigued. So here we are after a warm welcome. A look over the beverages menu and I chose a local from Wooden Robot and Mrs. K. decided on one of their mocktails (spicy ginger beer with lime juice). A lovely bartender prepared our drinks and while enjoying them, we watched the comings and goings. Confluence is a big space and because they don't have a kitchen, they are dog friendly. Nice to see some well-behaved dogs also enjoying the space which includes dart boards, comfy sofas and lots of seating all the way back. This is a really cute little spot and on a warm sunny day, expect the parking to be difficult. Today? Not difficult at all! [Review 112 of 2025 - 4081 in North Carolina - 23679 overall]

Such a cool spot in downtown Cramerton. Sundays and Fridays there's live music. You can grab a…read moredrink at the bar, watch a game, and chat with neighbors. The place is all about supporting the Catawba River health. There's an art gallery to browse and art for purchase! Next door are a few food options if you get hungry.

The exam was fine. Wait time for ordering glasses was long. Then the issue of can't order 2 pair…read moreunder insurance even though we have coverage for more.????? They were to call when the glasses came in. Both my husband and I were seen. We said we'd pick up both pair at the same time. My husband's came on early and it was non stop texting that they were in. I called and had a difficult time. No one answered and Google had 3 numbers listed. 2 were incorrect. Anyway, got someone to finally answer and told them again we'd pick up all of our glasses together. She said one pair of mine were not in. I waited 5 more days and called again. I was told they still were not in. Waited 5 more days and spoke to a gentleman who finally answered the phone after 11 rings. He checked and said they were in. I asked why wasn't I called. He didn't know and said he'd let IT know that texts were not being sent. All in all not too thrilled. Last year it was an even worse experience. ​

RUN AWAY! in any direction except here! Consider me a now FORMER customer! Arrived at 12:23pm for…read moremy 1pm appointment. Immediately checked in by the nice young man at the front desk. Exam completed I'm 15 minutes. Now, the horrible experience begins... Sat waiting for 1 hour and 45 minutes as two (2) employees cycled at a snails pace through waiting (post-exam) customers. Mind you, we're seated with our backs to/in windows with no shade and sun blazing through on a record-breaking 80 degree winter day here. Ultimately, I exited to my car at 2:30p, but my spirit wouldn't allow me to leave without something to show for my time and INSURANCE benefit. I walked back into the office, and was IMMEDIATELY called up to complete my service. Go figure! Employee acknowledged I'd been waiting 1.5 hours (I corrected her with the true 2 hour wait time). She even stated that she'd gone to lunch, returned and I was still waiting. I normally purchase two (2) designer frames with progressives+++. Today, I left with my paper prescription (they refused to include my PD measurements due to non-purchase with Americas Best). As if I'd spend a buffalo nickel for abhorrent customer service. There are far too many (good, better, best) options available for a pleasant customer experience. Today, 12/27/25, this relationship is NO MORE!