Drugged out owner, I saw multiple people come demanding their truck, motorcycle, & another wanting…read morethe products delivered & installed or preferably a partial refund. Like me & others we have had it with this unlicensed swindler. Ps. Another time when I was making an attempt to collect my $750. The police came because he would not complete or return the customs automobile. BUM OWNER STAY AWAY..

Paid for services in advance and never got the service or the items paid for after months of trying…read moreto get my refund had to file legal claim against the company and found out that I was not the only one that they had did this to, there was several other were taking legal action against that company. If I would have read the reviews of that company I would have never gone there. I would not recommend this company to anyone. This was the worst experience I have ever had with any company.you have been warned. Bad service all the way round.

would 1000 percent recommend! they are very nice and easy to deal with and does an amazing job at…read morethere work

From the owner: Empress Audio & Marine provides car audio installation, marine audio installation & window tint to…read morethe Pascagoula, MS area.

Yes I recommend them. They worked on my wife car place a nice stereo. Very attentive to detail…read moreclean shop and listen. We I'm coming back to them next month I bought a Mercedes and yes she wants the bells and whistles.

I'm so tired of sales folks saying everything you need to hear to put down a deposit and secure an…read moreappointment and then act as if they're doing you a favor when you arrive and have a complete change in behavior otherwise when it's time. Is it set an appointment to come by between these hours and we'll have you out of here in 2-hours or less... or will I come by, you look at the clock and tell me this could be a while because he can't get started until he handles these other vehicles and now I'm stranded in Gulfport for hours on hours and have to cancel all of my time sensitive appointments otherwise? I experienced the latter... despite calling here before driving an hour over to give you the opportunity to share the latest update so I can have a fair shot at planning my own life accordingly. I'm livid. Of all the appointments, stopping here was the least important... and I'm so sad to give Mike my money... he's extremely rude, unprofessional, and unpleasant... and a liar. This is clearly one of the places you have to have your guard up.

You sliced into my wires and connected them with electrical tape. Even I know that isn't…read moreprofessional and I'm a female. I didn't bring it to an unauthorized location because my truck would not start back up after I parked it in my driveway for two days. It wasn't until we unplugged the GPS that it started running again. Now you're telling me that isn't your fault either? Make sure that the video u have included the whole 45 minutes without cuts or edits. Please and thank you Oh and not to mention now my back up camera and radio no longer works. It all has to be reprogrammed. Great job sir.

Best shop! Professional, knowledgeable, efficient, and affordable. I've trusted this business for…read moremany years with all of my cars' necessities. Thank you, Ace and team!

Very poor communication! I went into this location of Ken's…read moreCar tunes on a Thursday with a buddy to see about getting an amp and sun installed. My buddy also wanted to get an amp wired for his car. We were given quotes we both felt decent about and asked when they could fit us in for installation. He said he could get one of us done on Friday if we dropped the car off. The next morning at 930am I did just that after again calling to confirm they could have it done. I waited around Mobile after work that day and finally went in at 5:50pm to pick up the vehicle. I was then asked if my ride left because my vehicle wouldn't be done that day. I was frustrated but obliged and got another ride and went home several hours after I could've been home had I know the work wouldn't be done. On Saturday I waited around until noon and finally decided to call and check on the status and I was nonchalantly told "oh yeah it's done." Great, so now I got another ride for the 35 minute drive again from my house to finally pick up the truck. I am very perturbed with the lack of communication. All it takes is transparency and communication. I had plans to bring my other vehicle to get a sub and amp installed as did my buddy but now we will go to another location or business all around. The system does sound great as expected from Kicker and an audio professional installing it.

Great service and prices for any type of radio. I got a Sony radio for my 2011 Toyota Avalon. It…read moreconnects to my iPhone also.

The service was quick and efficient. I've had two different services on two different cars. First I…read morehad the cloudy headlights on my 10 year old car were made new looking again...at a very reasonable price. I also had an aftermarket bed cover put on my truck. It looks amazing and again done quickly and at a decent price. The guys were very easy to communicate with and they helped me to decide what the best options were for my needs. Thanks Tony's Auto Salon

Professional, reasonable and good customer service!! Quick…read moreresponse to my request for a quote. Dropped by the shop, showed me the options and took care of me w/thin 30 mins.

So we have confirmed that I am high strung. Christian made me feel so much better. He is…read moreabsolutely A+ service. So the easy stuff offices clean, prompt service and goood listener. The most important part was being thorough. He came out and looked at my antennae. He was totally ok with installing the parts I bought. But he was concerned that an additional thing was broken. So HE SENT ME TO MAKE SURE HE GOT IT RIGHT!!! . How incredibly awesome that he didn't want to get in there and discover that it was worse than I thought! That is spectacular service and really caring about the client!! Will make sure if I need another part and will definitely take it to him to install!!!!!!

This place did an A+ job for me. I got quotes from 2 other shops, and the prices were about the…read moresame. However, I thought the components or equipment he offered were better than the competitors I looked at, and that the "small guy" would do a better job than some kid working for a corporation. HE DID NOT DISAPPOINT! The sound is phenomenal! He used superior mounts for the speakers, and even gave me some ideas when I sell the car! I highly recommend this place and will go back in an instant. I feel 20 years younger listening to my car stereo!!!

I called and showed up on very short notice with a safety issue and I was treated wonderfully…read more.. definitely should make an appointment or find out when they have time but I trust them and we'll definitely use them for this type of work. Very reasonably priced.

Feb 2023 Update: I called Ken's back after I could not…read morediagnose the problem. They agreed to look at the vehicle again. They went the extra mile to find a resolution. The radio I bought from them was far better than the one I replaced it with. The problem was relatively complex involving the vehicles OEM Bluetooth module and the aftermarket interface. They worked until they found a workable solution. They called back to check on the situation. I had a bad experience but they turned it around. I am very pleased with the effort and outcome.

Brought my car for ceramic coating......stay away! They damaged my car and then misrepresented how…read moreit occurred

do what they say and ready when they say it will be. Decent options. Affable personnel.read more