My Kia Sportage broke down on I-70 while on a road trip with my family and I had it towed to…read moreAdvanced Automotive Repair. The car got to their shop around 4:30pm, and they took the time to diagnosis the problem that day even though it resulted them working past 5pm. Extremely kind service and very honest with their work. There was zero sales push. Instead I was presented with the problem and a few possible solutions. The experience with them made a miserable situation so much better. I don't often do online reviews, but I had to share such a positive experience with them. If they were closer to home, I would go to them for all my car servicing needs.

I just asked one simple question about getting a car looked at and the lady that picked up was rude…read moreand nasty towards me because I called an hour and half to close just to ask when they would be available next. Someone get that lady laid or something! Made sure to tell my friends this place is last resort. I hope that lady finds some peace and happiness!

Out of the way. If you have gps you will have a hard time finding it. Ron, the owner, is very…read morefriendly as our his dogs. Had my old Jeep Liberty in for a ball joint and strut repair, coolant flush and new plugs. Very happy with work. Now will go to Ron for both cars!

If I could give Pugh Truck and Auto 6 stars I would. I was on a road trip when my van started to…read moresmell strongly of transmission fluid and smoking. I called every mechanic from junction to Glenwood and nobody could take a look at it for weeks. Ron, however said to stop on by, and that he'd make time to look at it that day. I got bad news: my van inevitably needed extensive work. I hadn't found a mechanic I could trust with my special van- few people new what to do with a dual clutch transmission. But Ron did. Ron was with us every step of the way, through curve balls and setbacks. He was honest, communicative and straightforward to work with. His rates were a fair price. In the end, he fixed a van we worried we might have to scrap. I cannot thank him enough for everything he's done to help us.

1 Star I've taken…read moretwo trucks here and both visits were extremely disappointing. The first time--a simple oil change and tire rotation--took 3-4 hours. The second visit for an oil change and new rear tires was no better. No updates unless I called. After three hours I'd be told "one more hour," but when I arrived an hour later the vehicle still wasn't done. I dealt with Randy Marquez, who repeatedly gave inaccurate estimates and never followed up with a call. I've wasted over seven hours total, and their timing has been off by at least three hours both times. Both visits were quiet in the shop, yet I saw children running around behind the counter and being held by employees while they were "helping" me--unprofessional and distracting. Poor communication, inaccurate scheduling, and a lack of professionalism--I won't be back and can't recommend this location.

Scott and his team at Master Automotive are first class mechanics and customer service reps…read more Quality care and reasonable prices for quality parts. I recommend Master Automotive to meet your auto service and repair needs.

I was lucky to find this auto repair shop because my car was leaking all the oil. Great service…read moreoverall.

From the owner: We service a variety of makes and models of cars, from basic car maintenance to major repairs. We…read morehave over 20 years of experience in check engine lights, Air conditioning systems, transmissions, steering and suspension, brake issues, tires, electrical issues, as well as oil changes, brake maintenance, tire rotations and transmission services. We'll give you a honest opinion and a fair estimate on recommended repairs. We appreciate your business and hope to satisfy your needs!

Had a slow leak in a trailer tire and they were responsible reliable and extremely friendly in…read moretaking care of the problem!!! Highly recommended!!!

From the owner: PFS Truck, Diesel and Automotive Repair, located in Rifle, CO, specializes in comprehensive auto…read morerepair and service for trucks, diesel engines, and passenger vehicles. With a team of skilled technicians, PFS delivers top-notch maintenance and repair solutions to keep your vehicle running smoothly. From routine inspections to complex diagnostics, PFS Truck, Diesel and Automotive Repair is your trusted partner for reliable and efficient automotive care.

I went to them to fix my truck and after spending $3500 dollars for a vehicle that still didn't…read morework. and when I called to ask the owner what he planned to do he told me to "kiss his ass" and hung up. I took my truck to my neighbor who is a mechanic and after he rebuilt the "brand new" carburetor, replaced my distributor cap, gave me a full tune up, and gave my truck a good once over bought from 4 Play my truck ran like a top.

So it took me about 3 years to finally be able to post about this place but I am finally getting to…read moreit!! That is how terrible this place is. I would give it a negative 5 if possible. My husband and I brought our truck here to get fixed. After this "company", A) had the vehicle for 3 months, B.) Changed EVERY part of the engine with something that had to be brand knew C.) got us for about $3,000 and D.) the last time we drove it off the premisis, it died 15 mintues later of the SAME PROLEM! Needless to say, we had it towed home and I gave this company a call. I told the manager that I would like a thank you for "donating" 3,000 dollars to his company and the man told me to, "suck his #$%*". He then hung up on me. I wonder how many other people they've swindled out of their money.... Please, for your sake, dont go there.

I get my car oil serviced here plenty of times. Went three different times to get my oil topped…read moreoff. First two times they stated its to early in my oil change to get some even though i knew it was low due to oil light and oil level on dip stick. I went today to get topped off and they state they cant put any oil in even though once again i was low. Its funny because i NEVER have this problem with grease monkey in glenwood springs colorado. They always topped me off no problems! Dont go to this grease monkey in rifle the employees have no sense in customer service and only seem to want to do the bare minimum. Go to walmart down the road at least they wont make excuses instead if what the customer wishes. Thumbs down!!

We are from California and not used to snow or icy roads; Brian, Christian and Robert at this…read morelocation help us with our car; they have us a good price and got us on the road again. Thanks guys!

If it were possible I would give them 0 stars as we waited 30+ min just for someone to come to the…read moredesk. After they started to talk to us we saw that they only had 1 other car in the shop and told us that it would be 2-3 hours just to patch our tire.

Horrible customer service! I was told the wait was 2 hrs to get my car in for an oil change, said…read moreno problem I have to shop. Here were are 3 1/2 hrs later and still not even in the shop with no heads up or anything to let me know it's running late. The employees are hardly ever around to get info from. It's is just a shit show.