Quality service, response was fantastic and got us back on the road. Owner Jeff and mechanic Saul…read morewas great to work with. Got us diagnosed and found the part and off we went

Can't say enough positive things about owner Jeff and his manager Paul. We traveled from Michigan…read moretowing a 30' travel trailer and lost the brakes on the trailer. His guys diagnosed my electrical problem and fixed it quickly. Wish we had this quality service in Michigan. Highly recommend Big Trucks & Toys.

While the they installed the tires ok, Katie's manager did not honor the $40 visa card rebate they…read moreoffered in their advertising on the purchase 4 tires.

I was in Mt. Sterling for work, pulling a tandem axle trailer when I had a blowout. I limped it to…read moreCity Tire, where I was met with a polite greeting and very cooperative employee. They addressed my situation immediately. I was immediately reassured by their sense of urgency. They did not have exactly the right tire for my trailer, but instead of trying to fit me with one 'close enough' (which was what I expected), they made a call and found me a match. I was myself calculating how I could drop the trailer off and still be productive with my downtime. I was pleasantly surprised when the gentleman explained that they would rather I didn't leave the trailer there, as they would have it ready in a half an hour. Sure enough, I was leaving LESS than half an hour from the time I arrived. THAT is amazing. These guys are great. Go buy tires from them. As a side note, I had a nice conversation with, I assume, the owner. Super guy.

*Buyer Beware* We recommend extreme caution if looking to…read morebuy a used car from this dealership. Before purchasing, at the very least, take the vehicle you're considering and have it checked out by someone you trust. My wife and I did not have that option, having driven over 4 hours to purchase our car. We trusted Dutch's Chevrolet's word that the vehicle was sound, only needing a replacement airflow actuator behind the dash. We fully acknowledge our responsibility in making the purchase "blind" - that's on us. That said, within the first week we had to get a new emergency brake, new brake pads, rotors and calipers. Three weeks later we had to replace the catalytic converters and manifolds. Bottom line: Shortly after buying our used vehicle from Dutch's Chevrolet, we had to shell out almost half the purchase price just to get the car in working/safe condition. Don't let this be you!

If you need a car or a truck, go to Dutch's Chevrolet. The quality of the service you receive here…read moreis what keeps you coming back. From Sales, with JEN as our Sales Associate "with the most-est", to the final deal, it is the place to trust and return to EVERY TIME. We have bought our business trucks, our family cars and trucks and just when we think we will feel our way around with other dealers, we find....When You've got the BEST.....FORGET the rest. Dutch's Chevy..the Dream Maker, not the heart breaker.

I have had a few warranty wiring harness issues and the shop got me in and fixed up when other…read moredealerships can't even get me in to diagnose the problem for weeks - no tail lights is NOT an option! Service Dept definitely earned my business as I travel a lot for work and I will plan all of my regular maintenance and I live in Cincinnati - 30k in 9 months so regular visits

They don't even deserve 1 star. I was working a deal on a 2011 RAM 1500 Laramie 4x4 truck. They…read morepulled my credit, got me terms and told me what I would have to put down. I was just waiting for them to get the final shipping costs to find out what the payment would be and if it was going to be something that was acceptable. I don't hear from anyone for almost a day so I text my salesman and he tells me he is out due to a family emergency and he would flow up with his sales manager. I am waiting and don't hear from anyone for almost 2 days total. I check their site this morning and the truck was sold. They were working a deal with me. I had first option and they sell the truck right from underneath me. No ethics, no morals in the way they do business. This is fair warning. They did it to me and they will do it to you, or maybe worse! Be wise and stay away!

I can't say enough about how great this place is. They really saved our bacon! On a Saturday…read moremorning, on our way from Greenup to our family reunion in Lexington, we started hearing a weird noise and smoking from one of our wheels. Before my brother made it from the driver's seat to check out the wheel, I Googled garages and was talking to the folks at Eddie's. They took us in immediately, fixed the wheel and had us back on the road before most places are even open! This all happened between about 10 and 11am. Boyd Co. Ford screwed up the brake installation and the crew at Eddie's fixed their mistake. A mistake that could've been deadly. (Thanks again, for your consistently crappy work, BCF!!) The owners entertained us with jokes and stories and kept us company the entire time. The cost was way less than we anticipated too. I would HIGHLY recommend Eddie's. They were--literally--lifesavers!!

I only give 1 star because you must select a star rating, but if there were such a thing as being…read moreable to take away stars others had given, I would actually be the first to do so for this business. The crew at Eddie's is one of the dirtiest I have ever had the unfortunate event of encountering, and doing business with, in my 12 years in Morehead. I took my car in to have it looked at. I knew I needed my motor mount replaced, and took the mount in with me. I was charged a ridiculous amount comparitively to other places I had checked with, but I had been told they were good and worth it. When I picked up my car, they told me I needed another part, so I reluctantly bought this part as well and allowed them to continue their work. Upon picking my car up the second time, they then inform me that my car needed another motor mount and all new belts. With this one, I refused. Every time I went in, they told me they knew what was wrong and could fix it, but would only return with more repairs that they had 'just found' which tells me that they didn't thoroughly check the car as I had asked of them to begin with. My suggestion...go next door! Better work at a much better price! Additionally, seeing as it is a college town with a very diverse ethnic group, I feel responsible to inform the people of my community that you are inadvertently supporting one of the most racist people I have encountered in my years in Morehead. Upon conversing with the OWNER in my numerous trips to his facility, he spoke not so kindly of other races - common racial slurs included - and that was my final straw. I was informed of his own grandchild's interracial relationship, as well as his unwillingness to have any further communication with her due to said relationship! People should know who and what they are giving their money to!

Buyer beware. I had an incredibly frustrating and unprofessional experience with this dealership…read more After searching extensively for a specific F-150 Lightning, I came to a verbal agreement on a deal with salesperson Sheldon Bratcher. Because we had a solid agreement, I gave them permission to run a credit check to finalize everything, and the finance manager, Sandy, assured me they would make the deal work. The very next day, I received a text claiming they had tried to reach me (which they absolutely did not--no missed calls or voicemails) and that the vehicle we had literally just agreed upon had already been sold out from under me. It is completely unacceptable to ding a customer's credit score when you have no intention of honoring your word or holding the vehicle. Total lack of integrity and communication from Sheldon, Sandy, and the rest of the team. Save your credit history and your time, and take your business to a dealership that operates with basic honesty.

Took my car in for service because it was leaking a little oil. After I picked it up, i didn't…read moreeven make it home before it started missing. When I tried to drive it back to the dealership, it nearly died before I made it to the lot. Eagle worked on it a second time and I didn't make it halfway home the second time. Tried to call them and no one would return my call. I've gone from a vehicle that had no issues other than a slight oil leak to a car that I can't drive 10 miles without errors saying to shut the engine off due to low oil pressure. Find somewhere else to take your car. This is the kind of service you expect from a sketchy garage not a dealership.

THEY located problem and fixed ii reasonable price One of our brake lights was faulityread more

I'm from out of town and had a problem with a cracked rim on Good Friday. They went above and…read morebeyond and got it fixed and back to me the next day.

Wonderful Experience!! They went the extra mile to get me approved and have kept up with me even…read moreafter the sale! Great experience so far

This is a really unfortunate review that I am forced to leave. I had to take this action so others…read morecan be aware of the practices of this Dealership. Derrick Leigh is who I dealt with regarding this entire attempted transaction. I am a pre-approved Buyer through Octane/Roadrunner Financial, very common lender for Dealerships. I negotiated a price on the 2023 Indian Springfield Darkhorse (Quartz Gray), once we started doing the processing he informed that Roadrunner was going to impose a Dealer Fee on him. He CLEARLY stated on the phone with me that "he passed on Dealer fees to customers, he doesn't pay them" I told him I thought that was very odd but we can discuss later. He then started saying the loan approval terms had changed, however EVERY (5x) time I spoke with the Lender they said they had no idea what he was talking about. I mentioned his statement about the Dealer Fee and they alerted me that any Dealership that passes on such a fee is commiting an illegal act and I should not work with them and to contact the respective state Attorney General. I gave Derrick several opportunities to email the terms of the deal and to discuss the deal further. When I told him of my intentions to contact the appropriate State Office we called me and tried to reinvent our past conversation, as well as push the matter to the past and offer another idea. This screams bad Dealer and I would urge anyone to do their due diligence. I am contacting the Attorney General through the Office of Consumer Protection, I am doing so today.