Healthworks my beloved!…read more I wish they had some more technical equipment (safety squat bars, standalone deadlift platforms sans rack), but this place is home :) Can get crowded at nights but the staff is top notch. Been a member almost 8 years.

I am writing this review because multiple serious issues have gone unresolved, and management needs…read moreto address them. I rang the bell for assistance, exactly as instructed on the posted sign, and politely asked the associate to refill my water bottle because I was wrapped in a towel. With male trainers present on the floor, this already felt uncomfortable for me due to prior trauma. The response I received felt dismissive and lacked basic courtesy. In a women-focused space, staff should understand and respect privacy concerns without making members feel awkward for asking for help. More concerning is locker room security. Items have been taken from my gym bag on three separate occasions, all on different days. In the most recent incident, my entire gym bag was taken and later abandoned once the person realized there was nothing valuable inside. This shows a pattern, not a one-off mistake. This gym charges premium prices, and repeated theft in the locker room is unacceptable. There needs to be stronger security, monitoring, and communication around this issue. Finally, there needs to be clarity and enforcement around the presence of male trainers in an all-female gym, especially near locker room areas. Many members choose women-only gyms specifically for safety, comfort, and privacy reasons. This expectation should be taken seriously, not minimized. I am asking management to: * Train staff to respond respectfully to reasonable requests. * Address ongoing locker room theft with real preventive measures. * Clearly communicate and enforce policies around access to women-only spaces. Until these issues are addressed, I cannot recommend this gym. I hope leadership takes this feedback seriously and makes changes that protect and respect its members.

I have done work with a few different personal trainers over the years. After a shoulder injury…read morelast year I decided to get back into personal training to help me strengthen my core and upper body. I specifically chose this gym due to several reviews that specifically indicated that John has experience working with people who have sustained injuries. I also really liked that it was a private gym and that street parking was super easy. John was able to accommodate me quickly and at my preferred 6pm time. He was pretty flexible and offered some good rates. I was a little apprehensive at purchasing 20 sessions for $1200 (and having to pay upfront), but the more you buy the less you pay per session and it seemed to me that this was pretty common among personal trainers. I had liked what he had to say at our initial consultation and so I decided to go for it. Unfortunately for me that was a big mistake, and my only hope is that I can prevent someone else from doing the same. - On the website it states you get a personalized fitness assessment that includes measurement of body mass index, weight and circumferences at every workout. I was NEVER measured, not even once, in the approx 10 sessions I completed. - It also states he will provide nutritional guidance. He did this twice. 1- Asked me what I had for dinner, I gave a good answer and that was the end of that discussion. 2- Asked me what I had for breakfast, and told me to add eggs or something protein rich as soon as I woke up. - Does not provide time for stretching or guidance on how to stretch at home. First time ever I have never received guidance on something so vital to weight training. I took it upon myself to ask questions on how to best stretch my shoulder and he did provide guidance but only after being asked and never again after that. - Constantly on his phone during the one hour work out. Not even just a check here or there, CONSTANT. I grew extremely frustrated and would call out to ask him if I was doing something correctly. As a professional, save an emergency, you should NEVER be on your phone while a client is performing exercises that could injure them. - My work outs also seemed very cookie cutter, and solely based on weight training. I have had many sessions that incorporated cardio and weights and asked him about adding cardio. He said it would come in time. Half way through my sessions and there was never cardio. It also appeared to me that I was doing all the same workouts as the guy in the time slot ahead of me. The workouts rarely varied, and if they did it was by one different exercise. (One session arms, the other legs). With that being said, John was cognizant of my shoulder injury in that he would ask how it was feeling and did not try to push too hard if I said it was hurting; or he would end the session early. The problem though is that my sessions were still not designed around my injury. I know that personal training helped John after his own injury but I feel as though he thinks everyone will respond like he did, when that is not the case, as all injuries are different. Add to that the fact that he wasn't watching closely the majority of the time, and there is a large window for error. So while he did ask those questions, they weren't enough. An hour of weights on a weak shoulder was likely too much and the whole session should have been more varied, in my opinion; and should have definitely incorporated stretching. As you may have guessed by now I re-injured my shoulder. I also pulled my other shoulder performing a sit up with a weight. I saw an Ortho specialist who recommended Physical Therapy and to stop my Personal Training. I have now started intensive physio for my shoulders. I told John about this and requested a refund. Although I didn't sign anything, there is apparently a paper on the wall that says no refunds, and he tells me I can come back at anytime. When I further stated that I was injured and there should be some difference (I am not just quitting) he said he would get back to me. He never did, so I texted him a couple weeks later. He did not respond again. To me, this is completely unprofessional and irresponsible. I am now at a point where I will cut my losses of approx $600 because I do not feel safe coming back at any time, even when I am rehabilitated. Bottom line: I do not recommend this personal trainer. Please don't waste your money like I did. I have had several other trainers who are much more professional and experts in their field who I felt safe with. If you do come here I implore you to only purchase a few sessions until you know what the sessions are like, but I am telling you, this is nothing compared to what you can get with a real pro.

I'm starting 2017 with the best personal trainer in Boston: John Carter. Already he's got my 64…read moreyear old body getting accolades from folks 1/2 my age. All in 6 months. Looking forward to what 12 more months will bring!

I received the monthly email from Boston Landing with all of the things anyone would need to know…read moreabout new things with merchants at Boston Landing. The first thing mentioned was that NB had purchased an InBody 380 machine which does an analysis of body fat. $15 for NB members and $30 for non-members. I immediately called to inquire (if only I could get myself to the gym that quickly!). After sending an email, I received a quick reply from Justin who got me scheduled two days later and I went in early on Sunday morning to meet with Caitlin. It's quick and easy, it prints out the results and you can also scan the QR code to keep them on your phone. Make an appt if interested!!!

I've been a member for a few years now and even with the increasing fees, I am happy with my choice…read moreof gym. Just don't go at 5pm or you will wait for ages for any machine. Go off peak for best experience.

Hands down the best gym in the Boston area. Good selection of equipment, kept clean, and the staff…read moreis always very friendly and helpful. They offer personal training too

Small neighborhood gym with high prices/month. The space is small with to much equipment. You…read moreshould expect to be friendly or be awkward as you will see the same faces each day and expect lines on equipment in busy times. $70/month is to much for this. I am willing to go further for more space and lower pricing.

So... if you work out you get this…read more I'm new to this local . As a member of the Planet Hollywood black card community then you can have certain benefits. I'm testing and using the benefits . I hail all the way from Vegas. What a wonderful experience this little gym is . It's all tucked away and gets a lot of attention. Let's get to it! Here we go! The weights are great and after a few hours an individual feels great and has the energy to step out into the world. The staff here was amazing as usual . The gym is clean and offers the opportunity to have the black card benefits at this location too. They have all the bells and whistles. Really Planet Fitness needs no introductions. The best gym truly and membership is amazing and offers so many options for its members. Truly what's not to love. They offer a safe place that is clean and welcoming. Let's go work out and build something new . I see the new you in there .

So so excited this location is now open and it did not disappoint! I felt the gym had all the…read moreessential equipment I personally like to use for workout and the black card lounge/amenities are new and much nicer than the other pf locations I have been to. The staff were also very friendly with greetings and helpful in orienting customers to the new location.

Great gym to hit when I was out of town! Convenient location, clean, friendly staff, great…read moreequipment.

We had a wonderful time here last week at our posture screening event! Management was extremely…read moreeasy to work with and the facility itself is beautiful and well-maintained. Thank you Lynx!

Very basic gym…read more Cardio room is really stuffy. It does have a variety of machines, which is good. Not the most modern equipment. Staff doesn't say hi to you, but they will help if you ask.

!!! AVOID THIS PLACE !!! UNPROFESSIONAL / RUDE / THREATENING…read moreUS / FRAUD This place is Horrible. They take advantage of COVID19 and charge people for NO Service. We called them before the pandemic and asked them to CANCEL the subscription, in response they told us that they CANNOT cancel because they are NOT fully operational because of the PANDEMIC, instead they put they put the subscription on HOLD. 2 days ago they charged our credit card $120.00 for NO REASON and their STAFF are telling us that THEY WILL NOT REFUND the money. SO THEY CHARGED US FOR THE PERIOD THAT THEY WERE CLOSED (APRIL-MAY-JUNE-JULY). We called and informed them that we'll ask our Credit Card company to return the money. Guess what happened after all these? - They sent us an email THREATENING us.... WHAT an UNPROFESSIONAL WAY OF DOING BUSINESS.

No one reracks weights, the locker room isn't cleaned and machines are broken a lot. It was better…read morea few years ago

For $80 a month this gym is a scam…read more 1. The dirtiest gym I have ever seen. Equiptment has visible build up of dirt and leaves on it. 2. This gym is not accessible and friendly to people of all shapes and sizes. I am very short, under 5 ft. I cannot reach the cleaner spray, they put it nearly 6 ft in the air. It takes away my respect and dignity when I have to ask for someone to get it for me. It would be 100% free to make the gym more accessible for all, but they won't do it because they love having a dirty filthy gym! 3. The womens sauna has been broken for years. I have gone here on and off for about 5 years now and have never seen it working once. If the men get more ammenities and perks than the women, then I want to pay a different rate. It is GENDER DISCRIMINATION to provide difference services for men and women, but charge the same rate. 4. Virtually no air conditioning. Going back to working out at home again because this gym hits 80 degrees+ in the summer. They have the windows open and the blinds open and it gets HOT. I'm cancelling my memebership because I might as well jog outside for free! I find the staff to be lovely, but the management is a total failure.