We are wanting to replace the carpet in our home and looking for ideas. We stopped by The Tile Shop…read moreto see what they had for selections. They do have a pretty big variety of options, and a little more pricey than some other places we have been, but the material seems to be pretty good. The associates do not interact with customers from my experience. I do not like employees who want to shadow customers around, but you could at least say hi and let us know that you are there if needed.

very helpful and knowledgeable…read more had tile delivered on schedule...wish i could say the same for the tile installer (al's flooring) very nice selection and prices were quite good as well would recommend and use again.

Review for Floor & Decor; 2913 North Dale Mabry, Tampa…read more We stopped in on Saturday not really sure what tile we wanted, and we were fortunate to meet Cara. She was outstanding from start to finish. Cara took the time to walk us through options, helped us narrow down our choices, and made sure we left with the perfect tile at a great price. After our first purchase we realized we needed three more boxes. We went back, and Cara happened to be there again. She made the process quick, easy, and just as smooth as the first visit. Cara is the best. Exceptional service, knowledgeable, and truly customer focused. Floor & Decor is lucky to have her. Highly recommended.

Hard to find someone to help you and issues with tiles that you would like to purchase being crackedread more

Had a great experience with Ramos Marble & Granite installing my bathroom countertop. The two-man…read morecrew (I remember one goes by Jr!) was friendly and got right to work as soon as they arrived. They truly went above and beyond -- even cleaning up the mess on my driveway before they left. I'm honestly so happy with the end result. This company was referred by my cabinet installer and I can't speak highly enough of the experience.

Simply the best customer service and client communication. Always love a business that does what…read morethey promise. Great people, beautiful stone and precise fabrication and installation. Well done!

Justin, the manager helped me to purchase a new microwave over the range. He was very helpful in…read moretransferring my best buy gift card and telling me what was available. I came back to pick it up, he even helped put it in my car. Great service and great showroom

I wish I could give this company 10 stars! We had a very…read moreunpleasant experience with another company. My husband and I tried to save a few dollars and it ended up costing us not only more money but also a lot of mental anguish. Then came two angels from Salt & Pepper construction-Nadav and Nathan! From the very first moment, we felt a real connection and a sense of ease. We add an additional floor to the house and it was definitely not an easy project but they handled every part of it professionally and with so much care. They added their own unique touch, guided us through the design and helped bring our vision to life. Our new master suite feels like a luxurious hotel room! Thank you for making our dream come true and giving us peace of mind, even when unexpected challenges came up. We will definitely use your services again in the future!

We had a unique project that included some kitchen updates, doors and trim throughout the house, as…read morewell as framing out a new pantry space. Our project manager was Or who coordinated and communicated the project from the quote to the end of the project. He was very helpful and all of the contractors were very competent and fast. We are very happy with the final project and would recommend working with this team for any size project.

Only one star because the showroom and selection is amazing and kept this review from being zero…read morestars... The two women working the Saturday afternoon we stopped in were so rude. They didn't bother to greet us as they just stayed planted at their two desks. When my husband inquired about one of the pedestal sinks, one of the women slunk over, told us the size options and then just walked off. We stayed a few minutes longer but left as it was clear they were not interested in making a sale that day. I guess this company has all the business they need for now. We won't be back.

We just bought a house and was looking to upgrade a few things in it like a new kitchen faucet,…read moreshower hardware, etc. We originally didn't plan to go, but was driving by and stopped to see what selection a local place had over shopping at, say, Amazon. They do have a wonderful selection and some items we would haven't considered had we not stopped in. We picked out some items which we have now taken delivery on. While we were there, we were interested in some higher end items like a steam shower and one of those fancy toilets with a heated seat, automatic everything, and lights. We were told we would be emailed more information on the steam shower. Never got it. I called to check on the email. Told it would be sent shortly; still never got it. We checked spam/junk folders - nope. No communication about order status or follow up from sales person asking if we had questions. I walk in to ask for an order update and 1 piece had been previously delivered to the store and the 2nd had arrived that day. Again, no communication items had been received. I ask for previous email to be sent to my email for review and emphasize that IF we were going to invest in a steam shower we would have to order asap as the shower is currently demoed. AGAIN NO email. I did consider staying until I received the infamous email, but thought I was overreacting. So much for buying local. Bottom line: Great selection. 2 stars Horrendous customer service! 0 stars

What an amazing experience we had with REVIVE! Jenna, Jorge, Lidia, and Victor were all phenomenal…read moreto work with and brought our dream kitchen to life! They work fast- help with all of your questions, doubts, and concerns... communication is top notch... and their teams are impeccable workers who left our home clean after every visit. Would 100% recommend to everyone!

Very professional staff. The designers all have a four year degree in interior design or more in…read moreaddition to vast experience in Kitchen and Bath design!

Came by to check out their inventory. There is so much to choose from and I enjoyed their displays…read more Was welcomed as we walked in and they gave us space to explore the store. So many great options to choose from - from decor to furniture to household appliances. Prices were certainly more on the costly side for my personal taste but the items seemed to be quality.

I purchased the Gather May 2025, & it ripped at the seam 13 Months later. It's in brand new…read morecondition! It's only my husband & I in our house & we barely sit on it. I went to the Tampa, FL location & both managers customer service was terrible! Neither of them could assist & had no clue how to help! They definitely need additional training! There was a lack of empathy, they said there was nothing they could do. Imagine spending $4,500.00 on a couch & being told by worthless management it's nothing they can do! Thanks for customer service for listening to me & assisting me! It's truly sad that you get better customer service by calling a 1-800 Number than you do in person! I have easily spent $7,000.00 in crate barrel over the last three years. I refuse to spend with crate barrel in the future! Lesson Learned!

Thanks to Ken's guidance and expertise, Ferguson was the perfect place for fixtures and lighting to…read morehelp complete our bathroom remodel. Never imagined it would be so much fun!

The incorrect fixture was ordered by Ken, the designer at the Tampa location showroom on Willow,…read morefor the master bathroom project. I sent multiple emails requesting additional supplies, but unfortunately did not receive a response. I also attempted to contact him by phone, but my calls were not returned. Due to the lack of communication, I had to drive to the showroom several times to reach him in person, which is over a 45-minute drive for me. Eventually, I was able to obtain all of the materials needed for my projects. Overall, Ken did assist with selecting the fixtures for my projects, which is part of his role. However, improved communication, responsiveness, and a more welcoming customer service approach would greatly enhance the experience for future customers.

Birch Lane is one of those brands that absolutely nails the online illusion. The website is…read morepolished, the marketing is strong, and it really does make you think you are about to walk into something a step above the usual furniture stores. I went in expecting something a little more elevated, maybe even a little more unique, something that justified all that visual hype. Instead, the second I walked in, I had instant déjà vu. It felt like I had just walked into Pottery Barn and West Elm at the same time. Same look, same layout, same safe choices. You could swap the store signs and I genuinely don't think anyone would notice. After a few minutes, it stops feeling like browsing and starts feeling like you're looping the same store over and over again. It is still nice to walk through, I will give it that, but this is your reminder not to believe everything you see online. A lot of this feels like basic furniture dressed up to look amazing, different, and higher end when it really is not. And since this mall operates like a full price only environment, expect to pay two or three times what any of this should realistically cost. Enjoy the showroom, just don't get hypnotized by the hype

A fun interior design and furnishing store inside of the plaza mall. They have a higher end feel…read moreand separated areas that have a specific room design in mind when you look around. The prices are a bit high but considering the offerings and area it's located, this fits. Downer was only the staff as there were only a couple of customers in the store but I didn't see anyone get greeted or acknowledged at all by staff (there were three associates behind the register). Walking through here was fun and I enjoyed seeing items and what designs they came up with for overall decor. I like popping into these types of stores to see if anything strikes me as a staple 'must-have' piece or for seasonal decor that I can add to my collection. Overall: A- Fun items and offerings; unsure on staff.