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    Great Blue Heron

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    3 years ago

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    7 years ago

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    Ashley Store

    Ashley Store

    1.8
    (960 reviews)
    3.1 mi
    $$

    I went to Ashley Furniture in South Park Meadows looking for a sofa. While there I inquired about a…read morenew mattress and adjustable bed frame. I tried several mattresses and was shown an adjustable bed frame. the frame I was shown not only was adjustable, but had a massage function and other features. I decided not to purchase those items at that time. the salesperson then told me if I purchased the mattress he would give the bed frame at no charge. I agreed. When the adjustable frame was delivered, it had no massage function or the other extra features I had been shown. I feel I was mislead. Unfortunately as an elderly person, i do believe I was taken advantage of. Bottom line, Just be aware before you make a purchase in the mattress area. Ask a lot of questions. By the way, I also purchased a sofa--so far so good. Another thing that bothered me about dealing with Ashley Furniture, I wanted to pay "cash", but I was told I had to open an account--go figure!

    Ive had nothing but issues with this company- i bought my entire house worth of furniture from this…read moreplace and its gorgeous but omg its been a hellish process- they messed up my order multiple times like almost 4 major mistakes and sent damaged items- that they claim are discontinued now and i have to pick something new after i bought a full collection that matches. I have had nothing but constant issues with my deliveries, misordering of items and multiple malfunctioning issues with almost my whole order. i'm beyond upset with this company and i regret going with them. I have put way too much energy into trying to correct this companies mistakes. id give 0 stars if i could

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    Rooms To Go

    Rooms To Go

    1.4
    (555 reviews)
    3.4 mi
    $$

    Let's start with the positive. My salesperson (Jose) was super nice and tried to inform me as much…read moreas possible about the Casper mattresses as he could. If it was left up to him, this would easily be a four star review. But the rest of the experience was not great. Their selection of Casper beds were scattered between the adult and children's sections of the store. I could only test trial the lowest two lines they sold (The One and The Dream) on a full size mattress. But, of course, their top of the line (The Snow) came in a king size. If you know anything about buying mattresses, the smaller the mattress the more firm it will feel. So I really couldn't get a good idea of what the mattresses would feel like in my home. The next killer were the add-ons that reminded me of sketchy furniture store tactics. Those included a $70 delivery and setup fee--not too bad in and of itself--but overkill for a bed-in-a-box. Mattresses bought direct from Casper have free shipping and returns. The same mattresses bought through Room To Go? They carry a $100 return fee--plus ANOTHER $70 setup/delivery fee if you exchange them for another product. Jose was up-front about the reason for the $100 fee--it's to compensate RoomStore for lost revenue on returns incurred by honoring Casper's warranty. He also admitted they have very few returns. I wonder why? At this point I'd had enough of the Rooms To Go hooliganism and extortion due to special terms and conditions, asterisks on everything, and additional dealer profit from outrageous fees. After all, it's a bed not a car and I can get the same thing at Costco with straightforward pricing. Also his manager kept calling Jose away with phone calls and other shenanigans, which made a simple quick experience quite protracted and wasted my time. I left with a good feeling--THAT I WOULDN'T BE BUYING A BED FROM RTG. Or anything else for that matter.

    Bought a cough 2 years ago, been having failures with the electrical system and frame issues since…read more Since I got a warranty, it was covered for replacement. I thought everything was good when I selected a new couch because of how soft it was, making sure to the salesman that I only want it if it's soft. He confirmed it was. Then it arrived broken and stained. Customer care asked me about it and said they will replace it, but the couch is extremely hard, which is counter to the main reason I got it. Was told to wait fir the replacement and if it still feels too hard, that I can call my local store and get a different one. A few days go by and I loose faith that it will soften enough, so I just called in to tell em that I would like a replacement instead. Once I did that, I was told that's not their policy, even though I was lied to by the salesman, and told something else by Customer Care. These jokers niw want me to wait 6 weeks to break in the couch, and then they will only review the situation, not commit to a replacement, but review it. Stay away from this store, you will spend a good amount of money for substandard products and customer service. Rooms to Go is not worthy of your hard earned money.

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    Great Blue Heron - furniture - Updated August 2026

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