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    Great Canadian Oil Change

    2.8 (6 reviews)
    Open 8:00 am - 6:00 pm

    Services - Great Canadian Oil Change

    Fuel system cleaning

    Oil changes

    Great Canadian Oil Change Photos

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    Mr. Lube

    Mr. Lube

    (14 reviews)

    My experience at the Mr. Lube location at 3767 Strandherd Drive, Nepean for my car Toyota Camry Se…read more2018 Before visiting the store, I called and specifically asked for the price of an off-rim tire change for my 2018 Toyota Camry with 18-inch tires. I was quoted a price of $134.99 over the phone. Based on that information, I chose to visit location. Upon arrival, I waited approximately 30 minutes before my vehicle was brought into the service bay. The technicians then lifted my vehicle, removed all four tires, and only afterward informed me that the actual cost would be approximately $180. I questioned why the price had changed and explained that I had been quoted $134.99 over the phone. I also asked why nobody informed me of the higher price before my vehicle was lifted and the tires were removed. At that point, I declined the service and requested that my original tires be reinstalled so I could have the work completed elsewhere. I was then told that I would be responsible for bay and lift charges. I responded that if I was expected to pay for the time spent due to a pricing discrepancy that was not my fault, then my own time had also been wasted. Shortly afterward, the Manager, Duncan, came out and stated that they would reinstall my tires and that my vehicle would be blacklisted from that location. I found this response extremely unprofessional and inappropriate. My concern is not primarily about the difference in price. In fact, I had other options available for approximately $100 but chose Mr. Lube because it was close to my home and I preferred the convenience. The issue is the lack of transparency, poor communication, and the disrespectful manner in which I was treated when I exercised my right as a customer to decline a service after being presented with a different price than the one originally quoted. Conversation Trail: Good Afternoon Mr Batra, Thank you for taking the time to let us know about your recent experience. I wanted to reach out and apologize for the mixup with pricing and the way you felt treated with the service. Your vehicle is a sedan and the price for a full installation on a car is usually $139.99 for the four tires. However, when a vehicle has a low profile tire with a sidewall of 45 or less (your tire size is 235/45/R18), we do charge $179.99 for four tires. This was clearly not asked properly over the phone to determine an accurate pricing and then the price was different from when you entered and the technicians created the invoice. This is where the Manager was trying to meet somewhere in the middle and took $20 off the correct pricing but didn't meet the expectations you had with the pricing given over the phone, that drove you in for our service. I will be reviewing this with the manager and the team answering phone calls. I appreciate you for bringing this to my attention, allowing us a chance to correct this going forward and potentially retaining your business. I would like to offer you a $20 gift certificate for the misquote. You can use this in the future for any service at any Mr Lube. Can you please provide me with your mailing address and I will have our office team mail this out to you. Thank you for your understanding and providing us with feedback. Sincerely, Denis Gagne Area Manager Mr Lube F&K Trudel Enterprises Inc. Stores 120-137-231 Hi Denis Thank you for your response. To be honest, I was expecting a similar response and wording, including the offer of a discount. My concern was never about receiving a $20 discount, nor was it primarily about the pricing difference. My concern is about the conduct of your staff and the management practices at this location. If the service price was going to be $180 instead of the $134.99 that was quoted to me over the phone, I should have been informed before my vehicle was pulled into the bay, lifted, and my tires were removed. At that point, I was effectively put in a position where I had little choice but to proceed or deal with the inconvenience of having everything reassembled. What I found even more concerning was the response from Manager Duncan when I chose not to proceed with the service. Rather than addressing the issue professionally, I was told that my vehicle would be blacklisted from the location. That statement was unnecessary, unprofessional, and completely unacceptable for a customer who was simply exercising his right to decline a service after a price change. I understand that no further action may be taken regarding Manager Duncan's conduct. However, please understand that this situation is not about compensation or discounts. It is about transparency, customer choice, and respectful treatment of customers. As a result of this experience, I will continue sharing my experience through online reviews and social media so that other customers can make informed decisions about where they choose to have their vehicles serviced. Regards, Anuj Batra

    I went to Mr. Lube in Barrhaven for the first time yesterday (July 12, 2026), and it will also be…read moremy last. I'd heard about the half-price oil change and thought it would be a great deal. Instead, the visit quickly turned into a constant stream of upselling. I came in for an oil change, but they started checking items I hadn't requested, and I wasn't informed beforehand that these inspections were part of their service. They tried to sell me automatic transmission fluid even though my vehicle has a manual transmission that does not use automatic transmission fluid (per the manual). They also told me my coolant was wrong, despite it having just been checked. In addition, they checked my tire pressure, turn signals, and brakes - things my car already monitors and alerts me to if there's an issue. All of this happened while I sat in my car on a very hot day. What should have been a quick 10-20minute oil change took over 40 minutes. Had I known this would be the experience, I never would have chosen Mr. Lube. I'll be going back to Oil Changers for future service.

    The Car Clinic - Logo

    The Car Clinic

    (24 reviews)

    This is the third time I go to the Car Clinic. I found good and affordable service, affordable with…read moreattentive workers eager to help the customer.

    If there's a 0 star, I will give this a shop a 0 star. I…read morewent to this shop for a safety inspection. While I still talking to the owner trying to ask questions about the inspection, I noticed his coworker is trying to lift my vehicle, I repeatedly asked him to stop lifting before I finished asking questions. He continued lifted the vehicle on the hoist. Then the owner says the brakes are not passing safety before he even checked the actual brake themselves. I asked what is the thickness of the brake is remaining made it failed. He did not answer. I asked again, he did not answer. I insisted multiple times, then he said it is not the brake. it is the rotors has rust on the side. Then he offered me a package to replaced all the brake pads and rotors. And told me it is only one hour left for getting the parts. I asked what is the quality and warranty of the parts he offered. He said it is good quality, initially stated it is lifetime warranty, I asked him to clarify what condition of the warranty, he then changed and said only 2 years of warranty. I asked if I can bring the parts for him to install, he said no. I ask if I can come back again with a new set of brake and rotor is installed to completed the inspection. He tried to dodge the question. At this time, he kept pushing me to order a new brake and rotor from him. I refused. He then said I need to pay him the full inspection cost before release the vehicle. All these happen within 5 minutes of the vehicle got inside the shop. Basically, he is taking my vehicle as a hostage at that moment with the vehicle hoisted. I asked he for a full inspection report. He said he will but provided nothing. I kept asking for a full report for his work, at the end, he wrote a six-words as an inspection, see the pictures. The whole time I was there were being pushed to install a new brake and rotor on the spot without knowing any details of the condition of the brake and rotor. Again, if there's a 0 star, I will give this a shop a 0 star.

    Great Canadian Oil Change - oilchange - Updated August 2026

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