I showed the picture of haircut to Suzanne before we started, I explained the length. When she done she did not show me the back and the sides, only the front. When I came home I found out it was cut unevenly, and the huge tuft of hair was cut under my right ear. I told her how I wear my hair before the process. I did not come back to correction, because I did not want to be bald, since none of my request were honored by Suzanne. Take a look of the picture I showed to her, and the haircut she did, and how uneven it is. Find 100 differences (( read more

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I used the Great Clips app for the first time. It was very simple and made my waiting time in the shop 8 minutes. The hair stylist was very friendly and cut my hair exactly as I asked. I will be back for sure. Danny B read more

Got a one inch trim here just to get rid of some dead ends. Checked in on the app after calling prior to. The wait was 55 min so I arrived to the store about 35 min after checking in on the app (v. easy). I was immediately greeted upon walking in and waited in the lobby for 5-10 min before being called back. I received ~.5-1 inch haircut with no shampoo. It went quickly, and my hairdresser, Sasha, was incredibly kind and funny. I typically don't necessarily prefer to engage with people while they're cutting my hair but she made it so easy and enjoyable. It only took about 10 min, and she offered great tips on how to prevent dead ends and frizz in the meantime. She cut my hair exactly as I asked her to. It cost a total of $15, aka cheap AF. read more

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Since moving to Fayetteville last year, I have tried several salons and they were okay. Then I found Great Clips and Panya. Now I am a happy camper! Thank you! read more

Suzanne gave me a great haircut after a very relaxing shampoo. The staff is friendly and efficient. Everyone follows safety protocols and did so in a gracious manner. read more

I have had my hair cut by Sasha twice. She does a fantastic job. Most important, my wife loves the way I look after a Sasha cut. Plus, Sasha is really personable and that is always a plus! Thanks for awesome service! UPDATE 8/30/2018: Well, now my wife gets her hair cut by Sasha and she loves her look after a cut (and I do too!!). My daughter wants to begin getting her cuts from Sasha. Also, my daughter wants to occasionally straighten her curly hair. Yesterday Sasha gave her tips on how to do that. She recommended some reasonably priced hair products. So, my daughter came home and was able to perfectly straighten her hair. Many thanks Sasha! read more

My partner went to get his hair cut today and asked the hairdresser to cut an inch off all over to maintain his current style. When Liz got done she had sheared the hair off all around his ears (after he asked for them to remain covered) and basically left only a scant amount of hair on the top of his head. It wasn't a terrible cut but it was totally NOT what he asked for. When he looked in the mirror he was horrified and furious. I seriously would never go there -- these franchise places are just unpredictable. The same woman had cut his hair another time and did as he asked so he had requested her again. read more

One star is mandatory for a review but truth be told they don't rank that. I called at 8:20 and was told they "had to take me" if I got there before 9. Arrive and was I asked if I was the one who called. Then was turned away. Why? Because it's against "policy" to cut weave. This isn't weave down my back this is 10 short Saga Hair...a simple bob. Can I sign a waiver...nope. Now I'm sorry but I needed some more layers and some of the bluntness taken out and in this day and age of quick weaves and sew ins who doesn't cut weave? Bottom line....they didn't want to be bothered. And based on that tired burgundy granny wig on one...the so called curly texturized boy cut that hasn't been lined up or combed on the other...the only one who could have touched my head was the blonde. read more

They were great on no waiting time. Great haircut but was disappointed at the cleanliness of her station. Hair from previous customer was on her ledge and I couldn't tell if her combs were clean. I will probably not go again. read more

Went in for a haircut yesterday and the lady was very nice. But she always kept looking at the front door and over her shoulder like she was paranoid for some reason. She was never really focused on cutting my hair. Cut my hair way to short and rushed it. The sides are uneven as well as the front. The place looked packed so I assumed they must of been pretty good at their job but I was wrong. Never coming back here again. Worst haircut I have ever gotten by far. read more

ELIZABETH is an excellent stylist; she always does my hair exactly the way I like it.

Haircuts range from mediocre to terrible, depending on the stylist you get. Some will take the time to ask what you want but the norm seems to be to fly thru it to get you out of the chair as quickly as possible. Also- the online check in is like a bait-and-switch. Three times in the last week I have checked-in online and it told me the wait was less than 5 minutes, then twice it changed to 25-30 minutes. The third time it didn't change and I actually went into the shop - the person who greeted me told me it would "be about 15 minutes". Hey Great Clips Management: if you set customer's expectations then you should meet them. Don't over-promise and under-deliver; it makes people angry. You should under-promise and over-deliver to keep your customers from abandoning you for your competition. read more

Today I went into Great Clips with my heart hurting. I had hair down to the middle of my back but needed a short hair cut because I am about to have surgery that will not allow me to brush and care for it as I should. I had no clue about style all I knew was that I had to cut it of and didn't want to. The stylist who took care of me (I am so sorry, her name started with a V) was amazing, she suggested a style for me, knowing how upset I was about the cut took the time to give me a great wash and scalp massage. She braided my long hair before cutting it, cut it into a very flattering style, then asked if I would like to have my braids back so I could donate it to "Wigs for Kids". She took the time to make a traumatizing thing for me into such a warm, kind, caring experience. I can't thank you enough! read more