I have been wanting to try this salon for a long time and decided to call one tuesday for the silk…read morepress special. I was told I could come in right away. Well, there is no special because I was charged the same price, not the Tuesday price on the website. The stylist also casually asked if I wanted a steam treatment, a $30 addtl fee but I asked the add-on charge while at the bowl getting washed and was able to make an informed decision. Otherwise, would have been really taken off guard at checkout. The press was well executed, however I specifically asked twice to not have tight curls....and when I was spun around to look in the mirror - I had tight curls all over my head. So I kindly repeated, I really don't want tight curls and she attempted to adjust, adding more heat. Everyone was pretty nice when I entered, the salon is moderately clean and not very loud. I just wish I got what I asked for and at the advertised price.

Genia got me right hunny, I have a new stylist! Loved the vibe Katrina was awesome as wellread more

I normally don't leave bad reviews, but I felt the need to share my frustration. I should have…read morenever came here. I asked for a TRIM, emphasis on the word TRIM! and LONG layers with curtain bangs. My hair used to be down to my butt, now it is right below my chest. I really don't like people cutting my hair, but my relative came here before and had a decent experience, so I decided to come here as well. Jessica cut my hair. I told her to only cut about an inch off and even gave her a reference photo. I demonstrated with my fingers how much to cut as well. She said okay and started cutting right away. My hair ended up 8 inches shorter!!! The layers are so short and the bangs aren't even close to what I imagined. After the cut, I was sent to receive a shampoo. The man there did very well and it was relaxing with the massage. That was the only good part about this experience. After I was done shampooing, they both blow dried my hair then she started to put a hot iron on it--with no heat protectant. After that, she started cutting more again. It was uneven because she didn't even bother to fix my middle part after the wash. I asked her if she could fix my part, but she told me that it's okay and to just put it any kind of way. Seriously? I paid 60+ tip, which I shouldn't have even done. I didnt realize how short it was until I left. I screamed inside of my car because I was so angry. I am so upset and will recommend that if you have long hair, to not go here unless you want a big chop. I will never go here again. 0 stars

Best service you can ever get amazing. The owner Jessica is super nice. The customer service is…read moreamazing Brenda Saudi and the other employees are just amazing You get what you asked for and when you walk out you walk out feeling like a new woman. I definitely recommended. I've been a customer for about 10 years. I will never let anybody else touch my hair

They did an amazing job. I called ahead to see if they accept walk-ins, came in a little late…read more(4:30pm, Walk-ins are accepted til 5pm) to get my sew in washed and blown out. I was in and out within 2 hours. Pin straight and silky.

I questioned the products, as I was noticing that even though my hair was so much more manageable…read moreand silky after a service here, my hair would smell like sulfur and eggs in between "shampoos" and conditioners. I had my hair tested and found out chemicals were being used on me. They actually and BOLDLY acted offended at the mere suggestion, when I tried to question what was being used on my hair, and asked me to never come back. My hair, as it grows out, is clearly two different textures and I've been natural since 2018 and did the big chop in 2019. I'm now back to slowly chopping off this sneaky relaxer that found its way into my hair again. They need those products tested....including everything they hide out of sight. They were nice (and yes my hair was gorgeous) until I told them I learned chemicals were being used on me. No, I went no where else - just here. Let's not talk about the ghetto, shiny, German roaches trying to get in your purse and walking up the walls.

Very professional and friendly people! And I always feel like a Barbie when I leave. Julissa has…read morebeen doing my hair for almost 23 years! And I could NOT imagine going anywhere else! Love her!

Ryleigh gave my daughter (18) a cute haircut. My daughter wanted to go from long curly hair to…read moreshort hair. She was nervous but Ryleigh asked her lots of questions and made her hair look just like the example photos she had. It turned out cute and my daughter was happy !

I went to the Duluth location and had Zy. She's so cool and let me know exactly what she was doing…read more I got a scalp treatment, trim, and silk press with feathers. We laughed and talked the whole time, and it really felt like an old salon experience. Great vibes 10/10 will definitely return

Such a convenient business model with walk-in service and great location. I always go to Ms. Nikki…read more She does my ponytail updos for special occasions. They offer you coffee, wine, and tea while you're being serviced. It adds a nice touch. The prices and the nickel and diming for add-ons are a bit expensive in my opinion compared to other salons... but the convenience makes everything worth it.

I visited this salon on Thursday around 10:00 AM. Before my appointment, I read several reviews,…read moreand I admit I was hesitant because some of them were negative. However, I was desperately in need of a salon that accepted walk-ins and was accessible for disabled customers, so I decided to give them a try. I am very glad I did. From the moment I walked in, I was greeted warmly and asked what services I wanted. I requested a shampoo, deep conditioning treatment, and a trim. I was taken right away for my shampoo and deep conditioner. Another stylist set my hair on rollers, and once I was finished under the dryer, another stylist promptly began styling my hair. The entire process was efficient, and all of the stylists I interacted with were friendly, patient, and accommodating. As someone with a disability, I especially appreciated the kindness and patience they showed me. Unfortunately, that is not always the experience disabled customers receive, so their attentiveness meant a great deal. My only minor concern was that during the deep conditioning treatment, I was not initially offered a towel to protect my clothing. I did ask for one because I did not want my shirt to get wet, and it was provided. Overall, I was very pleased with the service and the professionalism of the staff. My experience was positive, and I plan to return in the future.

Hair tech did a wonderful job coloring my hair, trimming, and giving me a blow out. I was…read moreespecially impressed with the outcome of the coloring. They were very kind and respectful and even offered me pizza the employees had just ordered while I was waiting and allowed me to borrow a charger. My only complaint is the time it took. I understand that multi-tasking is part of the job at times but doing 4 + heads simultaneously creates a bad experience for some like myself. A rough estimated wait time should be given initially because I was there for 5hrs despite them starting the coloring right away. Aside from them being understaffed, and taking too long, I'd recommend this place for my natural hair girls. I had 0 heat damage. Solid spot!

I have used fantastic Sams in Griffin for 10 years. I make and appointment with Emily and even if…read moreit's running a little behind because of the walk-ins, she is worth the wait. It's well worth the service prices. If you expect a $200 haircut as a walk-in who is inpatient maybe you should go to Star in Griffin. Not only are they outrageous they don't care what you ask for or even the color they will decide what's better because they attended a show in New York. I've lived all over the world and Emily can hold her own with any of The European salons that charge an arm and leg as southerners are fond of saying. Next time you walk-in and want immediate service think about the customer who is waiting for there scheduled appointment because you came in

Every time we go there is some type of "drama". Not enough workers, internet not working, checkout…read moreunsuccessful, hair stylist has to answer the door or the phone while cutting our hair. Hairstylist are always unhappy to be working there.

I've gone to Nicole at the JC Penny in McDonough for the third time now. I wanted to make sure I…read morehad multiple experiences with her before writing my review. First off, just know my hair was DAMAGED and shedding prior to going to Nicole. I also experienced major heat damage from going to a few different Dominican salon right here in McDonough. My first visit included a rinse to cover my pesky gray hair, highlights, deep condition and silk press and a major cut. I had gone to previous salons before and my gray hairs were still there after the rinse. I was lowkey annoyed at how much hair was on the floor, but it was damaged and needed to be cut. It was not cheap, but you get what you pay for, and Nicole is a licensed hair stylist. The next time, i went it was a wash, conditioning treatment and rod set. The following week i washed my own hair for the first time and was shocked at how my hair was full of curls and not shedding as it had been doing previously. I didn't have any long straight pieces and my hair once again was nice and thick. Today was a rinse, wash, conditioning treatment and flat iron no issues here. My hair looks amazing and most importantly healthy. If you are looking for a license colorist and someone who is going to treat your hair and get it healthy, and allow your hair to grow, go ahead and give Nicole a try. Tell her TammiJ sent you.

I've been meaning to post my experience at JCPENNEY Hair salon, which happened around the first of…read moreJune.. I let stylist DEBORAH [aka de-bo-rah as she pronounces it] put a perm on my hair.. she really DESTROYED my hair.. I noticed she was unpleasant in the beginning, I didn't think she would carry that attitude towards my hair...she proceeds to do my hair, I asked about the rinse colors they carried, she became more distasteful, as if I was bothering her... at this point she had the chemical on my hair and needless to say I was scared to say anything further for fear of what she could and did do to my hair...no client should feel like that... after looking at my hair I knew I would never return there... if she didn't want to do my hair or if she didn't want to be there, then she should not be doing peoples hair under no circumstances.. she is a horrible lady with a horrible attitude... 'Hair Update ' breakage and thinned... if I could give a minus zero star I would...