Went in to get a haircut and asked if anyone was available. They all said no we're busy ....as they…read morestood there all 4 of them, talking on the phones.

Lydia was awesome! Color & cut for me. Baby fine hair, medium length & curly on bottom, but…read morestraight on top. Beautiful red looks so rich. She also did my daughter's hair curly & down middle of her back. Bayalage. Took 6 hours lol, but she loved it! Lydia is younger but has a wealth of knowledge. Highly recommend and she is just as sweet, as she is talented!

A little pricey, but absolutely worth it! The staff was very professional, and the overall…read moreexperience was excellent. Rob at the front desk was amazing very knowledgeable, friendly, and professional. He made the process easy and answered all my questions. I will definitely be back and highly recommend this place!

I can't say enough great things about this salon. It's a wonderfully calm, professional and…read morewelcoming atmosphere. I've lived and had haircuts at high-end salons all over the country, from New York and DC to LA and SF, and I've only met three stylists that send me home with a haircut I'm happy with--one of which is Kate. I am a no-maintenance, no-product kind of guy, which means the haircut is everything. It has to stand on its own with no help from me yet still look professional and put-together. Thanks, Kate! Appreciate having you in the Rockford area.

Haircut Appointment with a specialist in a few days for…read morethe surgery tomorrow at noon and I have an

If you want your hair cut right, don't have Kelly cut it. She can't even follow simple directions…read more I told her NO MORE THAN 1/2" OFF. She cut an inch in some places. I only wanted a TRIM! I had Katie another time and she was great!!!

I had a great experience this evening at the salon. It's very quaint with a very relaxed feel…read more It's not the world's trendiest salon - but the stylists are top notch. They use Redken and Bioelements.

I love Rupunzles, the people there are so nice and they always do a great job! I f you go there I…read moredefinitely suggest that you request for Dina. She is a great stylist and is always so friendly. Rapunzel's has great prices, even for things such as getting your hair dyed. They are always on top of everything Rapunzel's and are always making sure that you are happy and content with what you paid for. They are also a good place for hair product advice. My mother got some of the shampoo there and her hair became amazing! I definitely suggest going there!

I like this place. They have affordable prices. I always go to Jennifer for my hair cuts and…read morecolors! She is the only person I will let touch my hair now.

First appt. Couldn't do anything with the cut I received. Waited for hair to grow 5 weeks till next…read moreappt to get it straightened out. She butchered me. Short where it shouldn't longer where it should be short to the back of your head. There was blend to my cut. It was like she sat a bowl on my head. I will never return. I have been looking some time for a stylist in this area. A friend recommended the salon. Instead have gotten the bad one from the look of the only reviews.

I have been going to Bridget for over a year now, but I know people who has been her clients for…read morelonger. The best thing about Bridget, she is fast and does a great job..my black hair always looks shiny and healthy each time I leave her.

I was hoping for a professional. I paid for one. But Monica ignored what I asked, if I'm being…read morehonest. I felt so unwelcome just for existing. She treated my paid appointment like it was a chore. I hate to say it but I'm definitely let down. I'll pay a friend half to massage better. I hear Rockford is better but I won't test it again

0/10 do not recommend for your wedding hair/makeup!!…read more My wedding was September 3, 2022. It has taken me so long to post this because of how completely furious this experience makes me. I had been going here for a few years for my haircuts and loved this place. I will not be going back anymore, as I do not want to give WM any more of my business. To start, I was double booked at the Beloit location. She told me she would "see what she could do." She offered me to switch to the Rockford location. I ended up settling. That was definitely the first RED FLAG. Then as I was doing the wedding services, I realized it was going to be way over the advertised $500 for the "package." When I inquired about it, the wedding coordinator said the price varies depending on who does the work, and also a tip is automatically added on. The wedding package seems like a scam to get more money. They really need to note $500 or more on their website and make sure customers realize this. Also, my first trial run for hair and makeup was pretty much a disaster. I had planned my hair down or partial down. I showed her what I was wanting. It didn't even look slightly like the picture and it was falling out while I was still sitting in the chair. I left feeling like I needed to find a new place. All of these red flags and I should have listened. I talked to the wedding coordinator and she let me have a second trial. Still wasn't a huge fan of the style but the stylist assured me it would look better on the wedding day. I didn't think I could find anything else so last minute so I decided to trust her. I had such a bad feeling about it, though. Now fast forward to my wedding day. The day I've looked forward to since I was young. They did okay work, but they were not mindful of the time, which made my wedding 45 minutes late. I was supposed to start my hair at 10:30. I showed up at 9:30 as my 3 bridesmaids started at 8:45 and I wanted to be there with them for most of it. When I showed up, they were just starting on their hair or makeup. My bridesmaids were not late, as I confirmed with them and with the stylists themselves. It should have started at 8:45 as scheduled. My hair was supposed to start at 10:45 but it didn't start until noon. Then my makeup was supposed to follow at 12:15 but didn't start until 2. By then, I was sitting around waiting for makeup that was supposed to be COMPLETE by 1/1:30. My bridesmaids had to leave to start getting ready so they could be ready to help me. I didn't get to the ceremony location until around 3:10... THE CEREMONY STARTED AT 3. Schedules are made for a reason and there is no wiggle room when it comes to a wedding. I didn't walk down the aisle until 45 mins to an hour late. I had a corset dress and it wasn't tied correctly, but I had to deal with it as everyone was waiting on me. I do not like the way I looked on my wedding day because of this. Because we were running so late: - Pictures ended up being rushed, and didn't get all that was wanted. - No sunset photos. - We paid for a specific time frame for our reception location. We were over an hour late. The reception place was clearly frustrated and we ended up wasting $450 on the extra venue time we paid for but didn't use. - Food was sitting for a while waiting for us resulting in dry meat. - Guests waited forever, people had to leave early due to children, so didn't end up getting to eat. - Didn't get to play our planned wedding games. - Groom had extra unnecessary stress waiting for me and so did our son. - Created extra stress for minister, pianist (extra hour of music), and church helpers that had to stay late to clean up, etc. Now fast forward to after our wedding. I receive an email asking for a review. I gave an honest review mentioning the things stated above. I get a call from the wedding coordinator who seemed to listen. Then she offered a free pedi. I asked for a complimentary one for my husband as well and she told me no as he was not the one affected, I was. ALL of the crap WE went through and we get offered a single free pedi, and get told that my husband wasn't affected by all of their crap. I booked the pedi as I was in shock, but ended up canceling it. Your wedding is supposed to something you look back on with amazing memories and happy thoughts, but this experience really messed things up for us. It completely snowballed one thing after the other and we were left with a disaster.