Been getting my hair cut here for a few years now. I have…read moreno regular stylist and just see whoever is available. No complaints overall. Mens haircuts are very reasonably priced and they do great beard work. The staff have so far all been friendly and done great work :) 5/5

I was lucky enough to stumble across this hair salon when my longtime hairdresser had the nerve to…read moreget married and move out of town. I don't recall who recommended me to Diane, but I was happy right from the start. Then, Diane had the nerve to move out of province as well. I was getting a bit paranoid. Was it the colour of my roots? my overly greasy hair follicles? Perhaps I had moaned and shown a bit of inappropriate appreciation for the scalp massage? Luckily for me, when Diane left, she handed me over to Jessica. Although I was worried I would have to search high and low for a new hairdresser, I got lucky twice in a row at Cutting Edge. I can only assume it was not a coincidence and that they hire good quality people. The salon itself is comfortable and fashionable without being intimidating or too "chi-chi". There is a wide range in age of hairstylists so you don't feel overwhelmed with young multi-coloured, pierced & tattooed teeny boppers but not so old you feel you will come out with a blue rinse and set. Overall, a nice well-rounded collection of hairstylists.

I booked an appt asking for someone who could do pixies. I came prepared with photos of the cut and…read morecolour I wanted but did NOT get what I asked for. She cut my sides and bangs VERY short, nothing like what I SHOWED her I wanted. I told her I wanted something feminine, hair on the sides I could sweep forward, and even showed her a past photo of when my bangs had been butchered (I told her I feel anxious every time I come to the salon because of awful cuts I've received like it) and she went ahead and cut them too short anyway saying that we would start with that and could always cut them shorter if I wanted. I showed her photos of what I thought was feminine vs young and funky. I did NOT get feminine. (I'm also 50!) I asked that my highlights not be spikey, I showed her a photo with more chunks, but was given spikey - and a copper colour, not the auburn I asked for. I returned a few days later to ask her to shave the sides and back one shorter so there was contrast between the top and sides. I felt the need to talk to her about how upset I was. While talking I told her that I was very disappointed with my cut and that it wasn't what I asked for. She agreed with me that 1) my head was an odd shape now with this cut 2) that it was NOT going to grow out nicely (another thing I told her was important to me and after two weeks it is already sprouting up in odd spots), 3) to keep my cowlick in mind (big hole there now that she agreed was hard to deal with) and 4) I should probably see a barber next time instead of going to a salon because they would be more qualified with a cut like this. With tip (that I absolutely regret paying) I paid over $250 for this. She seemed nervous during the cut, she didn't show me the sides or back with a mirror so I didn't realize how bad it was until I got home, and when you go to pay and the guy at the counter can't muster up a "you look great!" (despite what he thinks), it makes you feel awful. Needless to say, I will NOT be returning. She couldn't even offer the slightest apology.

I've been going to Concrete Blonde Hair / Body & Tattoo for a few years. It's a one stop,…read moreconstantly educated shop with a Stylist, Barbers & Techs most beauty needs can be covered from basic waxing to micro blading, lash extensions and permanent make up application. Have a wedding ? They cater to that with style too. I feel comfortable recommending you try Concrete Blonde. Always a good mix of men & women, both guests & stylists. Concrete Blonde is active in fundraising for the community through partnering with local businesses that provide service for those in need. Currently CCB will be Spinning to raise funds and awareness for CASA HOUSE. TIP: As always have reasonable expectations! When we, the guest are outlandish beauty shop relationships can sour unnecessarily. Your in good hands here! The salon / spa decor will not disappoint.

Seriously the nicest hair experience I've ever had. Lindsey…read morehas a gentle touch. She offers great hair advice. The wash, deep conditioning treatment and scalp massage were exquisite. The cut was precision. She did not take off any more than was necessary. I asked her to recommend an effective conditioner for my dry hair. A clean, bright shop. Repeat customers for over 20 years.

I just came back from the factory after having my hair absolutely butchered by Madison. I thought…read moremy previous haircut there by Bianca was bad but this one was even worse. What's worse is I've been going there for years now and never had a men's haircut this terrible. I wish I could post a picture of what my hair looked like two days ago and what it looks like now. Just an update I got a call from the manager of the factory today and she explained to me that I should be happy I got a free terrible haircut. That I should not have been upset yesterday because my hair got butchered by Madison. Maybe the manager is right I should have been thankful for the resources I won't expend in that I can use less shampoo and conditioner. Thankful that I no longer need to spend time combing my hair as it is so short. Thankful my hair won't take as long to dry now. Attitude reflects leadership and if this is the managers attitude I get why the employees are like this. Do not go there in my honest opinion and this is from a regular customer for over 4 years now

Depends on who you get. The girls at the counter didn't seem to be informed. Asked for a men's…read morehaircut. They said the rate depends on the girl. They sent me to who was available who happened to have a cheaper rate. And she did a terrible job. Two weeks later I noticed I kept playing with the hair along my ears. I noticed she did not trim it. It was driving me nuts so I booked with my regular stylist elsewhere and she said it was a bad haircut. That was $30 down the drain. I wonder if they don't screen staff? Have them do a men's and women's cut before hiring.

Poor customer service. I went there for two years and always had a 15 minute wait before my hair…read morestylist was ready to see me. The one time I was a few minutes late, they cancelled my appointment. Moved the next client into my spot. I thought I would just be slotted into the next spot, but no. Totally ridiculous. I will never step foot in that place again. Can I give no stars, because thats what they deserve.

This place is just amazing! Got a lot of blonde foils done and she gave me amazing results. Plus a…read morequick trim to shape mr hair. Would most definitely recommend this place.

Jasmine is the only person I will let cut my hair. She is a terrific stylist and a wonderful human…read morebeing. My mother -in -law also comes from Cold Lake to have Jasmine cut her hair Pat R.

I've been going to Dazzle's hair for a very long time. The stylists here do amazing work. I've…read morenever gotten a haircut from anywhere else in the city once I found these guys. I feel great about myself every time I leave and if I need advice on styling, they are always there to answer any questions I might have. Jasmine is incredibly personable and always finds time for me.

Best salon in sherwood park hands down. Best staff, best products, best everything. Very fun vibe…read moreand friendly atmosphere.

First time visiting this salon and I was extremely happy with the service I received!! My hair…read morestylist was Jakkie Williamson and she did an amazing job! I had a rather difficult request... My hair was dyed black (several times over the past year) and I wanted to go blonde... crazy, I know! Jakkie gave me her professional opinion on what my best options would be without damaging my hair too badly. Out of the couple choices she suggested, we settled on light brown with a few highlights. I'm thrilled with how it turned out!! See the before and after picture for reference. Jakkie is so friendly and welcoming and really knows her hair stuff. She also gave me some aftercare tips that I can do to keep my hair healthy. All the other staff were super nice too, and willing to help out and offer advice. Will definitely return!

Had a 90 minute couples massage which was fantastic! Nice atmosphere and lovely staff. The only…read morenegative was the hot towel that was placed under my head was extremely hot and my skin is slightly burnt from it. All in all good service, we will be back.

Front counter staff are the first and last point of contact at an establishment like a hair salon -…read morewhich is exactly why it is CRUCIAL for these staff to be properly trained on how to handle unusual/difficult customer service situations. I find all too often that front counter staff are pretty good at handling the day to day customer service interactions - throw a curve ball at them though, and, more often than not, they completely drop the ball!!! I am currently growing out my hair and only require a trim and some touch ups every 2 months or so. Since I absolutely love the more dramatic cuts and colourings I have received at Roxx, I didn't mind too much coughing up the $65 bucks for a trim to support a business who had been good to me thus far, so after procrastinating for way too long, I decided it was time for a trim. On Friday morning I call them up to book an appointment for 4:45pm that day. I work literally across the street from this place; so by the time I left work at 4:30 and got to Roxx it was 4:32. I checked in (even mentioning that I knew I was a bit early) and then proceeded to take a seat (on the couch right in front of the front counter). At about 4:45 or so, another lady walks in to check in for her appointment. Immediately after she checked in, the stylist I ALWAYS am assigned to comes out, immediately recognizes the woman, and takes her to the back for her appointment. Thinking nothing more of it than it being interesting that I wasn't getting the same stylist as normal, I continued to wait. At 4:55pm (10 mins past my appointment time), I go up to the front counter staff to ask what the delay was - again keeping in mind I am sitting right in front of their faces so it's not like they didn't know I was STILL WAITING! My question "soooo, is the stylist just running a little behind or.....?" took the young lady completely off guard as she immediately agrees with my assumption with a look of bewilderment on her face; "oh yes, just a bit late, shouldn't be more than another 5 mins." I go back to sit, as the same lady walks past me saying "you know what, I am just going to check." She comes back to tell me that it is going to be another 15 20 mins (keeping in mind it is already 15 minutes past my time). At this point it was quite obvious that someone had screwed up somewhere along the line and the appointment scheduled for after me was taken before me. This is not the problem - these things happen and I can understand that (being that I have worked in customer service my entire career so far). The problem is that I am now completely frustrated that you had wasted my time when I would have loved to be anywhere but there on a sunny Friday afternoon. An apology is nice, and she really did seem to feel bad. But here's where it all went wrong: Her: "Would you like to wait?" Me: "No, I think I'm just going to cancel" Her: Ok, would you like to re-book?" Me: "No thank you" Her: "Ok, well sorry about that." Since I am not one to make a scene in these types of situations, I am quietly thinking 'Dammit, now I need to find a new hair salon." Had the nice young lady come clean, told me that they had made mistake, and had she done something to make up for it (discount, no charge for the wash, anything......), I would have said, "yes, I'll wait" or "sure, I guess I'll just re-book for next week." Instead, I will likely not be back. We have all heard the saying that actions speak louder than words; in this case, (im)proper customer service training speaks louder than a fancily decorated salon.

I came to HQ Salon in Sherwood Park , hoping for a curly hair cut. I left totally disappointed as…read morethe only service I received was thinning sheers being ran through my hair for 5 minutes. I left devastated and honestly my hair looked and felt better before the salon experience rather than after the salon experience. Not only did I leave devastated, I was charged $77 dollars for a hair cut I wish I never got. The salon was clean but the vibe of the salon and staff working there was cold. HQ Salon may want to consider training staff around current hair cutting and styling skills and techniques. I won't be back.

Spa services are very good. Megan always does an amazing job with nails and facials. Always feel…read morelike I'm treating myself when I go there. Staff is very welcoming at check in. They provide speciality coffees, cocktails and non alcoholic beverages to make you visit special.

I absolutely LOVE Maggie. She always gave me perfectly blended highlights that were very natural…read morelooking and she's the queen of "long layers". I always enjoyed our chats--she is not only a talented stylist, but she is an awesome and sweet lady. She's not cheap, but she's worth it. I would still be going there if I lived in Edmonton even though it meant driving to Sherwood Park. The salon is actually really easy to get to once you know where it is, but consider leaving a bit early your first time incase you need to zig zag through two adjacent parking lots until you spot it :)

From the owner: Platinum Hair Studio is a full service hair salon specializing in women's and men's haircuts ,…read morehighlights, baylage and styling.