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    Great Installations

    5.0 (1 review)
    Open 8:00 am - 7:00 pm

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    8 years ago

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    Home Genius Exteriors

    Home Genius Exteriors

    (9 reviews)

    From start to finish my service was executed to the level of professionalism they sold me on and…read moredelivered exactly that. I had a handful of questions and was never made to feel like a bother. My project manager was extremely attentive and kept me in the loop with constant updates and pictures while I was at work.

    Our experience with this company was extremely disappointing and far more stressful than it should…read morehave been. What was supposed to be a 3-4 day project according to the contract ended up taking about a month, mainly due to poor communication, delays, and lack of project management. Our gutters and downspouts were removed and left sitting in our yard for three weeks, and our home went over a month without gutters, which led to water intrusion during storms--something we had never experienced before. The initial soffit and fascia work was also done poorly and required multiple follow-ups before it was finally corrected. Throughout the entire process, communication was extremely poor. We repeatedly had to contact the company ourselves just to get updates or have issues addressed. Promised callbacks from management never happened, and at one point we were even told our bill might be sent to collections while we were still waiting for the company to return our calls regarding unresolved concerns. There were also basic professionalism issues, including trash left in our yard by the crew, including fast-food bags that my dogs got into. The only reason this review is not even worse is because Robert, the replacement project manager, eventually corrected the installation issues, and Phil later took the time to listen to our concerns and offer a partial discount. Unfortunately, that only happened after weeks of frustration and repeated attempts to get someone to respond. Overall, the experience showed serious issues with communication, scheduling, and project oversight. Based on our experience, we would not recommend this company

    Cincinnati Door & Window

    Cincinnati Door & Window

    (8 reviews)

    They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

    Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

    Meyer Windows, Doors & More - Cincinnati Home and Garden Show

    Meyer Windows, Doors & More

    (14 reviews)

    Addyston/Sayler Park

    I just had some windows replaced by a great team of guys from Meyer Windows. The windows I ordered,…read morewith a specialty color, arrived right on time. And the guys that installed the windows were incredibly professional, friendly and thorough. I would highly recommend Meyer Windows and Doors for your home improvement projects. And I will definitely be reaching out to them this summer to have my remaining windows replaced. Thanks for making such a big project stress free! And the new windows look incredible!

    Do not use this company. Their post-install was extremely poorly done. They had to come back…read moremultiple times to correct the positioning of our storm door which still does not shut properly. Our kitchen door feels like it is locked often, but it's not, it also was poorly installed so you have to turn the knob and feel the grinding and crunching of metal as you open the door. However, the real issue is with the storm door with retractable screens on top and bottom Window pane. We have dogs and do not use the bottom screen in an effort to prevent damage from dog scratching. However, our HVAC stopped working over the weekend therefore I was excited to use the bottom screen feature so I could place a box fan in front of it as soon as I lift it up the bottom of glass, a black device with a metal tracking guide popped out. I have no idea what it is, but it is certainly strong because when I touched it it coiled and almost ripped my finger off. Matty told me over and over again how proud he was of this Door in the quality and my dogs will never be able to scratch the glass but if they ever do, they will replace it because it's a lifetime warranty on their products. Today Matty said oh well that was everything except for storm doors. With the amount of problems we've had with not only damage to our walls which they did not offer to repair, these have never worked to their full potential. I also forgot they didn't put a storm door chain on our door and had to come back like a third or fourth time to do that. This company is incompetent. Their communication sucks and the quality of their products. I'm just not seeing the hype. We've regretted using this company since the day they came to install Which leads me to our tiny bathroom window they smartly add a sticker that says do not press against the screen. It's probably because it's set with a cheap glue. Our screen has never been attached to the windows since the day they installed it we corrected this on our own because we were sick and tired of dealing with this company and their crap. The storm door was not capped off, nor were we given a bag of inserts to cap off our door and outside bugs crawled up in there and could come in my house through the strike plate on the door frame. I could not believe this. ???? The varnish is also coming off....What is happening?? This is not normal and I refuse to believe otherwise. These doors were EXPENSIVE, honey. I am also married to a man who Preaches quality over quantity. He was happy to spend lots of money on these doors to have good ones. These aren't it. There are too many other options out there to be spending this kind of money and be dealing with this many issues. We are now doing a whole home remodel and we are going to be spending some serious money but the best part is it will not be with Meyer windows and doors . I've taken a long time to write this review as I didn't want to make it out of anger. I've had multiple chances but held back. The fact I was verbally told several times about the lifetime warranty, regardless what is on a contract agreement has put me in a way.... The End.

    LEI Home Enhancements of Cincinnati

    LEI Home Enhancements of Cincinnati

    (17 reviews)

    In 2024, I had new double-pane vinyl windows installed by LEI. Since then, I've dealt with constant…read moreair infiltration, poor insulation, and excessive outside noise. These were problems I never had with my old windows. I can now hear crickets, conversations, and even a grain bin fan three miles away, with the windows completely shut. I've raised these concerns multiple times. Their technician has visited on three separate occasions for bug issues, a broken window pane, and a window with broken locks. Each time, I clearly explained my concerns about air leaks and sound. Nothing was ever addressed. LEI claims to offer "excellent warranty coverage," yet it took them over 8 months just to fix the window with broken locks. That alone speaks volumes about how seriously they handle post-install issues. The caulking around the windows is already yellowing and discoloring. This kind of deterioration shouldn't happen within a year and suggests low-quality materials or improper installation. I provided video evidence showing the windows failing a candle test. The flame visibly flickers from air movement, and you can hear wind in the background with the windows fully shut. Their response? A vague email with no timeline, no action plan, and no accountability. I've since filed formal complaints with the Indiana Attorney General and the BBB. I'm also exploring legal options because I've exhausted every reasonable avenue and they continue to ignore the real issue. If you're considering LEI, know this: the product doesn't perform, the warranty support is slow at best, and the company shows no urgency in standing behind its work. Buyer beware.

    Deceptive and difficult to work with if you have a problem. When I first began working with the…read moresalesman from LEI, he told me that I had to make a decision within the next couple of days or the "huge discount" that they could offer wouldn't be valid; they were only offering it for the first couple of houses in the neighborhood that signed. A month later, he was still offering the same price and we ended up signing for a whole house full of new windows. During the whole process, I was made to believe that LEI is involved with the installation and their people do it. I was even told some funny stories about some funny things that had happened with people at the houses during installation. It turns out that this company ONLY SELLS THE PRODUCT. They contract everything out. They don't even offer a warranty backed by their own company. The windows, installation crew, technicians, and even the warranty are all through Alside. Fast forward a year and a half later, and the two of my windows are leaking. The water is coming in from the outside and destroying the wall around the window. The drywall is damaged, there is potential rot and mold and I was told by a technician from alside that came out to inspect it that the window was not installed correctly. I called the representative from LEI five times to ask about if/when the windows would be reinstalled and if the company would cover any damages done from the incorrect install. I never got a response and there is no information on their website to call them. I ended up finding their number on the BBB and was told that the Alside warranty didn't cover any damages done to the home. I asked if LEI had any kind of warranty backing their services and was told that they just sell the windows. Now I'm left with a several thousand dollar home fix.

    Great Installations - windowsinstallation - Updated May 2026

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