Lack of supervision, structure, and communication. My daughter is 4 and in toddler room. Most…read moretime spent is free play for kids, definitely not a learning center. Had several talks with center's management and even went to district management. Poor follow through on their part. Playground is small and very dirty, kids are allowed to play in dirt and mud. Would not recommend.

We have been sending my son to cedarburg kindercare since last year when he was 2...he was doing…read morewonderfully bc the teachers really cared and you could tell because he would talk about them all the time. Then he switched to the 3/4 year old room and he started off great but then teachers started to change often and then a child started pushing and hitting my child. At first when it happened we told my child to tell him to stop doing that if it happened again and then go tell the teacher...he must have done as we asked bc it stopped but then started up again a couple of weeks ago. Also a couple of weeks ago we noticed when we would drop him off no one would acknowledge us so of course my child didn't feel welcome and then he would tell us this child would push and hit him. What bugs me the most is that no one said anything to us but I found out from my child and then when I confronted the teacher she played it off as a game! How is pushing and shoving a game? What if someone got hurt? Also did the teacher really see it happen and wouldn't they stop it if it did? I paid all this money for him to be well taken care of and apparently no one cares! Why couldn't the teacher tell me when I go to pick up my child that something like this happened before I had to find out from my child! He use to love going but he didn't want to go anymore. Right after I brought this up to the teacher my husband took my son to drop him off and that's when they started acknowledging him but to him it seemed really fake meaning very over dramatic. The next day I called to talk to the director and she would play it off and make it seem like it was no big deal and then she proceeds to tell me nicely that it could have been my child fault! That is when I had to stop her and tell her that we wouldn't be attending there again. I found out later that day that this has happened to other parents and it is unacceptable! We are paying them a lot of money to make sure our children have a safe place to play and learn. Also another thing I need to bring up is that we decided to have my 3 year old do phonics only to find that his workbook looked like his teachers did it for him just by how perfect it looked... I am so very upset. I do not recommend kindercare to anyone especially at the cedarburg location. Please beware!!! I also sent this info to Kindercare but apparently they don't care.

The Primrose staff has created a safe and nurturing environment for my daughter to learn and grow…read more-- academically and socially. They have a unique way of creating community and helping children build understanding and appreciate their differences. My daughter is incredibly expressive about her feelings and is always excited to go to school. Many other local centers hire glorified babysitters. Instead, I love that Primrose Brookfield employs qualified staff who deliver a comprehensive curriculum with care at the heart of it all. They communicate with transparency and we love the special events like recitals and picnics that bring the families together. We moved to Wisconsin from out of state, so it's been awesome creating connections and seeing so many friendships blossom. It's bittersweet to head off for Kindergarten, but we're happy to create space for another child and family to share in this enriching experience. We're proud to be a Primrose fam. I recommend them to any family seeking curriculum-based care in a welcoming and inclusive environment. I'd give more than 5 stars if I could.

We could not be happier with our experience at Primrose School of Brookfield for our four-month old…read moreson. As a parent, all aspects of Primrose are best in class - From the owner, staff, facility, focus on curriculum, and genuine care for families. Prior to opening, we had direct contact with the owner who made himself available to answer all our preliminary questions - He thoroughly explained the infant room experience, teaching model, and associated curriculum. Our needs, questions, and inquiries have all been met with utmost care. The leadership team and teaching staff go above and beyond to make sure our son has a great day, everyday - Further, that the parents are involved in a child's growth and learning journey. The attention to detail spans across all areas of this school - cleanliness, professionalism, communication, security, education, strong interpersonal leadership team, and the list goes on. We are greeted with a smile from the staff at pick up/drop. Our son has a personalized bottle bag, a specific drawer for his extra clothes and outerwear, and an assigned crib for only him serve as those added touches that stand out to us in a child care setting. Throughout each day while we are at work, we receive hourly updates inside the app tracking all aspects of our son's day that provides us such peace of mind. We love receiving the daily photos of our son playing, interacting, learning, singing, and socializing via the app as well. Each day, our son follows an expert-designed curriculum and a schedule that allows him to thrive. We receive direct, transparent, and professional communication from the owner and staff - The teachers go above and beyond to curate a wonderfully welcoming experience per the Primrose promise. The Primrose family is one we are grateful to be a part of - It has far exceeded our expectations. We look forward to seeing our son continue to grow and develop. This is truly a special place, with incredible people. We are very grateful and would recommend to anyone seeking a strong child care solution for their family.

This is a fantastic facility. Our daughter has been going here as long as we have needed daycare…read more They do a wonderful job.

Our son have been attending Kids Rule Academy for 4 months now. As a parent I am very happy and…read morevery satisfied with this daycare! Teachers are very professional and friendly with the kids. Every day our son is super excited to head out to daycare and has the most amazing time there all day. Lots of learning time, playtime and fun/educational activities. I get multiple emails from teachers every day with descriptions of daily activities as well as pictures. The fact the KRA has cameras in every room and playgrounds is a huge plus. I can log in and watch what my kids is doing anywhere and anytime! Amazing feature! I would highly recommend Kids Rule Academy to every parent who is looking for a perfect daycare for their kids!

This was not the childcare facility for our family. We went through 2 tours/discussions with the…read moreDirector before selecting this as the place to enroll our daughter. Unfortunately, in practice, we did not find KRA the same as what they advertised from our questions/expectations; and, at times, we found some of their policies concerning compared to our other daycare experiences. We withdrew our daughter after 3 days. I should start by saying, we have had 2 AMAZING previous daycares. In fairness, our standards may just be significant higher than most because we have seen it done better. I think if this is your only daycare experience it may not be the worst thing in the world, but it did not align with previous practices that we have come to rely on. These were my primary concerns with the toddler rooms: * Issue: Limited communication with parents. We asked about daily logs/App and we were promised a daily personalized email from the teachers regarding your kids day and any pertinent info. In practice, we got a generic (and in broken english) bcc'd email to all parents that did not include diapering, feeding, or napping info. This detail level was common practice at previous daycares and is required by state law (diapers). Without this info, at KRA we had concerns about them not changing her diaper at an appropriate rate; especially when she came home with a rash (and had not had one in over a year). Once we exited, there were only 5 diapers missing for 2.5 days (approximately 22hrs in their care which seemed really low). At previous daycares, they changed her every 2hrs per state law and went through 4-5 diapers per day. To me as a parent, this lack of communication was key because it helps me prep for the evening we are going to have at home (did she poop yet or does her tummy hurt? Is she starving and need a snack or can she wait for dinner? Did she nap for 1hr or 3hrs to help determine bedtime?) * Issue: Teacher to student ratios. We were concerned about engagement with our child after observing a classroom + ratios since she is a younger kid moving into an older classroom. We were told it was an off day and awkward time as they were prepping for snack. They said they complied within state regulations. In watching her classroom, the ratio was 10 kids to 2 teachers. State requirement is 8:2 for our daughters age group. Morning drop off was worse with 12+ kids to 1 teacher that we witnessed on their camera system. Additionally, we watched our daughter be ignored while crying in a corner after another kid hit her, we saw very little interaction at the kid level (playing on the floor with them), etc. When we left, the owner called this classroom "glorified babysitters". *Issue: Security. At our first daycare, I had to badge into the daycare building. At our second, they use a finger print scanner. At KRA, they leave the doors open. A friend of ours while touring witnessed older kids running outside without supervision because of the unlocked doors/lack of front desk near the doors. (PS we have never visited a daycare where we didn't have to buzzed in except this one). Additionally, due to the room set up (no windows on doors) older kid rooms doors are left open. This only became an issue during drop-off when the student-teacher ratio was so high. 2 older kids dashed out of the room, and the teacher followed them. This left 10+ kids unattended for a few minutes while she chased them down. * Issue: Safety. There was an unreported and undocumented level of care to a deep scrap on my daughters thigh. It had bled but no one could tell me if they treated it or not. I get they may not have seen what happened (she is almost 2 and falls a lot), but there still should have been an accident report from a regulation standpoint. *Issue: TV Time: We witnessed on the camera system a lot of TV time (more than what they told to us when we first asked about TVs in all the classrooms) and with that a lack of teacher involvement with the kids. The kids in the toddler class also seemed less verbal than what we were used to at other daycares and I believe that it comes from a lack engagement. We had a lot of developmental concerns here since our daughter has been considered advanced up to this point and we did not want to see her fall behind. Obviously not everyone has had this experience with them and they have some good clientele (doctors, lawyers, bankers). But, after 2 days, I consulted a friend in the industry and she said a lot of these practices would not be tolerated. It was at that point we decided to withdraw her.

Our children have been going here for years and I have nothing but great things to say about the…read morestaff and director. Every teacher they have had has taken a unique interest in my child and bridges the gap between our life at home and their life away from mom and dad. I highly recommend this center!

I was recommended to Playful Hearts almost 4 years by both co-workers and friends and I have not…read moreregretted switching! The staff have always been pleasant and helpful with any questions that I've had. We love seeing how happy our children are when we pick them up. Hearing about their day and that they love their teachers is heartwarming. It really makes me feel better knowing they enjoy their time here. I love all of the things they do with the kids from field trips to the Easter egg hunt every year. My kids were at another center before and the owner was not approachable, and gave off a I'm too busy for you vibe. It is nice to see how hands on Mrs. Jessie is with the kids and center. I've seen her changing diapers, driving the bus, cooking, cleaning, running around playing tag outside with bigger kids, doing art projects with them, and even sitting in the baby room snuggling the babies and feeding them when all the babies were crying at once and the teachers couldn't make bottles fast enough. Ms Sam in the ones is my favorite! She is always so patient and kind. The world needs more people like her! Oh! And I really like the new tablet system for daily sheets. I enjoy getting pictures during the day of what my kids are doing.

I love taking my son here! The staff are always working with the kids and teaching him something…read morenew. He never wants to leave! He even asks to go to school on the weekends or my days off. I love that they take my varying schedule and are open early in the morning and after 6pm; sometimes I don't get off of work until 6:30 or 7 at night. It is so convenient! I also like that they include the meals. I hated having to pack a lunch at his last center.

They do not work with children with special needs. Was told they so not have time to calm my child…read moredown or help with with finding his words. They set kidd up to fail. There's no communication. Over crowded and teacher ratio is not followed. The teachers are never consistent, they are always quitting due to management. ​

The only place to trust for childcare! Friendly staff that care about your children and families…read more It's a sigh of relief to know your kids are in good care here!

My kiddo has been going to Children of America since she was a baby and just have thrived. I love…read morehow loving the teachers are with her and how welcoming they are to me they made leaving my child in their hands so much more comfortable for a mom going back to work. I can't speak highly enough about them. If you are ever looking for a child care I highly recommend Children of America Menomonee Falls they rock and go out of their way to help their famlilies.

I love they daycare my 2 kiddos been there for about a year now and I never had no bad thoughts on…read morewhen it comes to the directors and teachers there honestly... the teachers they weren't doing what the were suppose to do and the ones I was complaining about are now all gone... I love all the teachers in there seriously I come on daily with nothing but positive attitude sweet love the teachers gives to my kiddos the energy is everything and I will love to continue this journey with them. I want to give a special shout out to all the directors also ALL THE TEACHER HARD TO PICK MY FAVORITE ONE I LOVE YOU ALL THANKS FOR THE LOVE AND SUPPORT #Chantee