Multi day stay. Doctors, nurses and medical team were kind. Clean room, small. Constant routine of…read morevitals, blood draws, medications. Wake you up at 3am for routine. Nurse calls would answer fairly quickly. Nice waiting room with games and books. TV has only a few channels. Hard to use shower. Tip: bring extra set of clean clothes, toiletries, body refresh wipes, extra comforts from home, favorite book, eye mask for sleeping, warm loose clothing.

Dog chasing its tail. While ir has the M in its new name its like pulling teeth to get their…read moredoctors here to actually interact with the doctors in Ann Arbor at the (Real UofM). Months trying to get info on sleep study and info sent to Ann Arbor can take months. I tried leaving but they came off threatening to me to say the least. No better off today then 2 years ago. Midland hospital aka UofM is not the quality of Ann Arbor!

This is the second time I went to the walk in clinic. The first time I went for myself and today I…read moresuggested it to my friend. Both experiences were great. From the receptionist to the person that took the vitals to the Dr. everyone one of them were friendly, knowledgeable and professional. I really like this walk in clinic and it is a great substitute for my family doctor out on a medical leave and another Dr was on vacation! I feel this place is a "hidden gem".

They are slow they just sit around and talk and half the time they are looking for employees around…read morethe building you guys are a shit hole fire people for real been waiting 4 hours for an IV and CT scan and we are still waiting for the IV even this is bullshit wish I could give no stars

I hope I never have an emergency and this is where they take me. Totally incompetent to even…read moreschedule a simple procedure. Please take me somewhere else.

Last November 2025 I went in for CT of pelvis. The report mentioned a bowl. The report didn't…read moremention anything about the sacrum or Tarlov Cyst and the report said my body absorbed my Coyxx. What a imcompatant reading. My Coyxx was surgical removed. The report did not say anything about the sharp edge on the sacrum from where the Coyxx broke off and seperated and it was slowly carving its way out of my body everything I squatted. Nothing was mentioned about S-1 bone on bone to L-5. But let's focus on the stool that seems to be entertaining. This May 2026 I had to call 911 because my spine went completely paralyzed and I fell straight back and bashed my head onto a wood wall. My extremely fragile Lumbar thats failing was hit by several hard objects. No one seemed to be listening to me. A young man in the ambulance ride told me all people my age have back pain and fall. Im 63 and suffering from a butchered lumbar surgery at L-3,4,5 & S-1 and without any cages for support by a different hospital in 2024. No one checked my pupils for a concussion or checked my head for bleeding. They did a complete CT of my body and said nothing broken and sent me to the lobby to find a ride home. No one addressed the main reason I went there. Completely paralyzed while being conscious. Nothing in the CT said anything about my entire lumbar and entire cervical failed fusions are retrolisthesis and anterolisthesis which is deadly. No one mentioned the root of the problem with the two bone spurs on the posterior side of C-6,7 that are pushing into the dural part of the spine. The next day I had another paralyzed attack and this time I immediately got on my hands and knees to lay down so I dont cause more pernament injuries. I already have Cauda Equina Syndrome which is considered emergency surgery that no one wants to help me in Michigan. Having both multi levels of retrolisthesis and anterolisthesis at both fusions and neither fusions have bridged on the side. It's going to be a very painful death before I go completely paralyzed and I also suffer from cervical vertigo and there are two different kinds of vertigo. Mine happens when i turn my head to the left. Since both fusions are turning sideways at different directions at each end is beyond painful with horrible symptoms. This is the same hospital that misdiagnosed me in 2013 for no cord compression. I had 45% cervical cord compression with cervical mylothopy. 2 bone spurs and 2 disc inside of my spinal column. With this said, the hospital hasn't changed since 2000, it just has a new name tag.

Worst ER experience ever. 5 hours and were still not done. Doctor is a DO and not a MD. He has…read morethe worst bedside manner I've ever seen. A simple xray takes well over an hour to be read. They just leave you in a room to wait, and wait, and wait. Drive up to Alpena. You'll be glad you did... and you'll be out much faster, even with the drive. We will NEVER, EVER, come here again.

I wasn't feeling well and could not find anyone to see in my area while staying in West Branch. A…read morefriend suggested East Bay Medical Center. I got in the same day and saw nurse practitioner Suzanne Blanchard. She was a god send, providing the advice and medication that I needed. She was very professional, a good listener and clearly understood what the next step was. No appointments are necessary on Fridays.

Called to see how late they were open so my boyfriend could stop in. The website says they are open…read moreuntil 8:00 but when I called at 5:30 they said they took there last patient and are closed! Must have wanted to start there weekend early! If your not going to be open the hours listed on the website, change them so people don't make a trip there and not be able to get in! Poor service!

Mike is the best doctor! Staff is so sweet from beginning to end. Service was fast and efficientread more

Went there for a poison ivy rash, was seen immediately. Called in my prescriptions immediately to…read moremy preferred pharmacy. Staff was courteous and helpful.

Idiots. You go in…read morewith a history of developing bronchitis, and they say that you might have COVID. And that you need to get Paxlovid. So of COURSE they can't give you a test there (or if they do they're gonna charge you up the ass). So you drive down to a local pharmacy and get the other stuff they did prescribe. Like an inhaler and cough medicine. You go home, do the test and you're positive. So you call back the MedExpress and they say OH SURPRISE, SYKE. We can't actually prescribe you the Paxlovid. It's against our policy. Even though we told you you needed to take a test and get meds. So your doctor is closed on Fridays, until Monday, so you call back and they say: NOPE SORRY. BUT you can go to the ER, and pay a SHIT ton of money just to get a prescription. Like what are these useless morons for?? I bet the "policy" is just there so more go pay a fortune at the ER because they're all tied together. Terrible way to take care of people. Making it ten times harder for them to get basic care. If I could give them zero stars and have everyone see it, I would. Like I could understand if it was something complex, or re-ccuring or we were demanding narcotics. But we just want the medication to keep the COVID from getting severe, THAT THEY RECOMMENDED. Like it's not rocket science (thank god because these morons aren't smart enough for that). I hope that every greedy person that helped make that "policy" has the life that they deserve. And by that, I mean a terrible one for causing needless suffering.

I have gone here for years and all staff have been great!! I loved Dr. Ginther who has retired, but…read moreKristen Bearden, their P.A. is great.

These people are the worst. They should all be in jail. They lie and most of my doctors wont even…read moreaccept blood samples from them.......................................................................................................