During the intake I told them I was looking for someone knowledgeable and would be ok with someone…read morewith less than a doctorate, but they had to be religious or esoteric. they assigned me an atheist student who only wanted to do that power exchange thing that is sexual in nature but without penetration. if you are looking for genuine help, go elsewhere; if you are looking for something akin to scientology this is the place for you.

Sollars billing and doctors have been great; however, other staff customer service, ethics, and…read moreempathy has been poor at absolute best.

Dr. Lichtman was an excellent therapist. I went to her while I was pregnant and for a few months…read moreafter my son was born. She was incredible. I highly recommend her especially to women who are expecting a baby and are feeling extremely stressed. She was really able to work with me and figure out what I needed. I was really amazed by her range of knowledge, her ability to understand a situation and be sypathetic without being condescending. She had many ideas to help me to continue to enjoy my pregnancy, and was able to ground me if I had lofty ideals. I have a lot to thank her for.

Our therapist moved here from another office and we have been very happy. The care we receive is…read moretop notch and there are many counselors available so you can find one to match with. My only gripe is that the waiting room chairs are incredibly uncomfortable and not built for plus size people. Since I'm sitting there for an hour plus while waiting for my child it can be bothersome.

The counselor for my daughter is great, however, I cannot say the same for the companies billing…read morepractices.

Dr. Fronczak is compassionate, kind, intelligent and thorough. I've never "stuck" with therapy…read morelong-term until I started seeing her. She gives me a sense of calm ... she's impartial, supportive, and isn't afraid to challenge me when necessary. We have a conversation -- so there's actual dialogue and an exchange of ideas every session. I've been to other doctors where I do all of the talking and you never really hear from them except generic comments to keep you talking. Dr. Fronczak is different in that she is an active participant in the sessions -- you're not just sitting there, being observed. She's engaged. And by the questions she asks and how she guides us through sessions, it's obvious she cares. She is whip smart and points out any inaccuracies (for example if I'm coming to an irrational conclusion), or patterns and makes helpful observations about things I wouldn't have otherwise realized. She is a great therapist. And I have seen several. I feel a sense of calm and stability when speaking with her and after leaving. She is prompt. Very flexible with scheduling and payment. She is an excellent communicator and always gets right back to you. Her rates are on the lower side of average. She's easy to work with and easy to talk to.

Disappointed and disillusioned that this group even cares about people in need. I've tried calling…read moreto secure an appointment with a new counselor for my son but cannot get a call back. I've called over 6 times and even personally visited the office to see if I could somehow connect with someone. Finally got a call but it wen to my voicemail and I tried contacting them back to no avail. Its the holiday season, when depression is at its highest, and they can't take 5 minutes to place a phone call back. Insurance is no problem here and my son personally asked me to find him someone. Annie M.

Beware if you utilize this group for counseling that you likely will get zero advance notice of…read moreyour counselor leaving because the office apparently has no ethics. Beware and look somewhere else.

Hands down the most fantastic psychiatric practice I've ever been to in my 16 years of treatment…read more Office staff is always very kind, friendly, and welcoming. Dr. Rosenbaum in particular has been a complete genius in correctly diagnosing me and balancing my medications. I would recommend their practice to anyone looking for a new psychiatrist!

I am very happy and receiving excellent therapy support from my therapist. I have been to other…read morecounseling centers and though they helped me, they were not as supportive as Cypress. I've had 3 traumatic events in my lifetime and the most recent was from surgery at U of M Hospital, this surgery was in 2/2025. Knowing from previous traumatic experiences I was going down the dark hole of depression, so I moved quickly to get back in therapy. I have been with my therapist since April 2025, and due to my depression I chose to do virtual appointments, but since I am better I will meet her in her office for the first time next week. I'm very excited. Getting therapy can be very positive if you have the right therapist for your situation. What I have learned is if you DO NOT have a connection with therapist, then you need to change until you feel you have found the right therapist. Good luck!

While some of the providers here administer helpful practice methodologies the practice as a whole…read moreis wrought with anxiety. The director is focused on profits and maximizing the number of clients not the quality of care. This puts most of the providers in a position of taking on many clients and seeing them without focused thorough care due to their own anxiety. If you find someone here you like, stick with them until they leave because trust me they eventually will. Although you may have a relationship with your provider the director believes you are $$ that he is entitled to from marketing so you may have to insist on keeping your therapist when they leave. The leadership here is legal but not ethical. Be well and be persistent. Also note the culture is mono- they dont explicitly shun people but are covertly ableist, racists and sexist.

I really enjoyed going to the Ann Arbor Center for the Family. They have a great staff who,…read morecollectively, are excellent care providers. The receptionist is welcoming. What is especially great about this place is the areas of specialty among the therapists. They deal with a range of family issues -- single parent families, divorce, children who are deaf, women who are pregnant, children with learning disabilities. This is a great resource if you want to talk to someone who knows a lot about what you are going through. Unfortunately, it might be hard to be paired up with a therapist you click with who also takes your health insurance.