First, they have excellent physical therapists. Both times I have gone here I have worked with…read morepeople who cared and helped me. However, their back office/corporate billing is a disaster. Both times they have double (or more) charged me and it's been a nightmare to resolve. So watch out for that.

I went to ATI Physical Therapy at Ypsilanti for aquatic therapy for lower back pain and the…read moretherapist Brandon Johnson had my lie on the bench and pulled and shook my legs thinking I had one leg longer than the other. Since then I have 24/7 pain in my ankles and feet. Based on MRI he tore tendons in both feet. He Refused to show me the pool until he finished this aggressive manipulation. When I saw the pool I was shocked. It is simply a large bathtub which fits one person. It is the worst physical therapy facility I have ever seen.

RUN away from these people. Among many other things, they…read morelie. KARL SCHULTZ actually ghosted me after hip replacement surgery and like the coward he is, used his staff to about it. He didn't show up for scheduled follow-up appts, never saw or called me in the hospital. Nor did he send a replacement. Weeks later, I underwent a second, emergency replacement of Schultz's replacement. Five weeks after the surgery, I suffered two separate dislocations and screaming ambulance trips because he left me so damaged. I even required ADDITIONAL surgery and extremely difficult repairs a few years after the second replacement. I'm now seriously and permanently disabled. And his online photo is at least 25 years old. Just one more lie. James Moravek didn't listen to me for a YEAR while I told him I was in pain after a shoulder replacement. When he finally took images, there were fractures in my scapula from the screws. He told me he would repair and replace it again. Instead I woke up with half of the original replacement. I now have NO shoulder. JAMES TELFER called me a "problem child" when the shoulder surgery he performed didn't work. A surgeon in another practice fixed it. MASINI massively underestimated the care I'd need after my fourth hip surgery. The last time I saw him, he told me to call him in a few weeks to get more information about a question I had. My messages to him went ignored for months. When I repeatedly inquired, I finally got a message to call for an appointment with him. I immediately did, but was told he had retired. I had no notice of that, and telling me to call for an appointment with HIM was obviously a lie. He was gone. They just wanted me to stay with the practice. They offered me SCHULTZ. (see above.) Then they suggested I see Masini's PA, MATT. I'd already told the practice I never wanted to see Matt again. I've never met a more dismissive pat-her-on-the-shoulder-and-get-rid-of-her man in my life. And I've met plenty. This place is a nightmare.

2 shoulder replacements. Excellent information, care, and expertise. Dr. Jared Thomas made it…read morepossible to move without wanting to scream. My new shoulders are great! Office personnel are very supportive and efficient. Highly recommend.

Great Theripest helping me tremendously Greatly helps…read morerelieve my back pain Always caring about how I feel and care about helping me make a full recovery

Awesome Dr.! I went to see Dr. Janda for a second opinion. My first doc had told me I needed…read moreshoulder surgery (and never ordered up an mri). Dr. Janda had me do all the appropriate tests and recommended physical therapy which ended up being a huge success. Dr. Janda also suggested several physical therapy offices and the one I used was wonderful! I thought his support office staff people were great. I felt heard and respected by everyone. I highly recommend Dr. Janda!

STAY AWAY! They care…read moremore about money than their patients. The therapist will forget what you did the last session, talk about their own problems while forgetting what you're doing there in the first place. They won't read your emails thoroughly but hide behind the paperwork they have you sign when you're struggling with mental health issues. DO NOT GO HERE.

So thankful that I found Evolve! Kelly has helped me deal with so many things in my life. I have…read moreseen several therapist and Kelly and her team are hands down, the best. Great communication, follow up and flexible scheduling. I have referred several people to Evolve and they have all been extremely happy as well. A++

I personally have seen Radhika on and off for years and she has done an amazing job with my medical…read morerelated body pain. My 7 year old daughter has worked with Morgan for shoulder pain and within a month her daily complaints of pain are eliminated. She has done wonderful- HIGHLY recommend Care2cure!

I The practice seems…read moreto emphasize sports medicine. Definitely not a place to go to for older person pt. Very clicky. Lots of staff talking among themselves that it was difficult to know if therapist's comments were directed to me or someone else. Pressure by therapist to make several appts in advance but tried to make an appointment at the front desk but there were at least 5 people hanging around the receptionist chatting that I felt uncomfortable interrupting so I left My pt person did more lecture than listening. . I' ve only been there a few times but twice my therapist cut the 45 minute session short by 15 minutes. This reduces the amount of quality benefit to the patient as well as rips off insurance companies I hope this business succeeds but management needs to have a stronger presence, establish a more professional atmosphere and deliver value for time spent.

They asked to have me fill out the required forms online before my first visit: Done. They asked me…read moreto arrive 20 minutes early: Done. Then 10 minutes standing at the desk while 3 people talked to one guy before they checked me in and then 15 minutes into what was supposed to be a 30 minutes visit they brought a bunch of paperwork out which is when I left. I will never use Probility again and recommend the same to all.

Physical therapy is supposed to make you better. Not only did I not get better, I got worse. A lot…read more And quickly. Probility's set up is designed for maximum patient through-put, not care. After 1/2 hour with a therapist, you get sent to the "exercise area" where you see someone--a different person each time, so there is no continuity--who tells you what exercises to do. That is, when they're not folding towels or chatting with each other. But the exercises are clearly from a one-size-fits-all list. On my second visit I was told to do an exercise which made my pain much worse, on the spot. The next visit, a different exercise person told me to do the SAME exercise. Clearly they don't bother with anything as boring as documentation. On my final visit, when everything I was told to do made my pain even worse, I was handed a small ball and told to "find the place that hurts" and roll up against a wall. Really? DIY treatment??? And I'm paying for this??? My therapist--not the exercise person, but the one with a degree--actually stated that "physical therapy is a wave; you get better, you get worse, you get better again". *Wrong*. I've had physical therapy for various injuries over a lot of years. Previous PT always resulted in slow but steady improvement. Not once did I ever get worse through treatment. Until now. There is a pervasive attitude of indifference in the whole facility. Therapists chit-chat to each other, over your head like you're not even there, while they're working on you. Not only is it rude and dismissive, but I'm there because some part of my body isn't working correctly and that's what needs attention--not last night's baseball scores. Competent, focused PT can't be "phoned in". I told my doctor about all of this--and my decline was obvious--and requested a referral to U of M. It was granted immediately. There is a wait for U of M (vs Probility, who could see me a week from when I first called which now makes perfect sense) but it will be worth it for competent care and recovery. Stay away from these people. They do harm.

Dr Sukhon and his nurses are great; however, his office personnel/office manager are TERRIBLE…read more After a YEAR of waiting to get my medical records (granted I wasn't pressed at the time) I finally desperately needed them and it took another MONTH of twice weekly calls and having to express my dissatisfaction loudly before they even put me in touch with that incompetant office manager. Apparently she had not even submmited the request yet to get them from off site (and this was a month of almost daily calls later) and it would be another week. She then had the nerve to bring up charges were necessary. Shouldn't that come up when I FIRST made the request? 5 star doctor, 0 Star Office. Would not go back unless he replaces them. It's also impossible to get a hold of the actual Doctor by phone as his receptionists just claims its not their problem, the Office Manager - whom does not have normal working hours or a phone number - will contact you, which she never does.

I have been working here for 8 years now and I wouldn't have been here for this long if I didn't…read morethink Dr.Sukhon was a wonderful doctor. I personally recommend my family to him because he is truely a great doctor. He is very thorough and takes his time with patients and addresses all needs. He is also very kind and has beautiful bedside manner. I am speaking this as a patient not as an employee for doctor Sukhon is my personal family doctor. In regards to the medical record complaint, we have a lot of medical record requests and we have to address them in the order they come. Sorry that you feel yours wasn't addressed in a timely manner, but I assure you we have great patient care and never meant to make you feel otherwise. If medical records are requested around the time of transfer and not years later it is also takes much less time to send. After a certain amount of years records have to go to storage. We have to make sure all records are sent accordingly as well as maintain the office appropriately. Sorry for any inconvenience.