Great North Dental

1.0 (1 review)

General Dentistry, Endodontists, Cosmetic Dentists

Closed • Closed

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Services - Great North Dental

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Great North Dental - Great North Dental - General Dentistry Near Me - Sault Ste. Marie, Ontario

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Barb B.

1 year ago

I'm disappointed with the customer service I received at Great North Dental. As a new patient, I was very clear from my first visit that I only wanted work done that would be covered under my dental benefits. I repeated this concern multiple times and was told they understood. After my initial consultation, they recommended several fillings for cavities that weren't causing any pain or issues. I agreed to schedule appointments only because I had confirmed my coverage requirements with them. At my last appointment, I was informed that I owed nearly $600 because my insurance had reached its yearly maximum. This came as a complete shock, as I had specifically asked them to monitor my coverage throughout treatment. Now I'm facing a significant unexpected expense and cannot receive any dental care, including routine cleanings, for the remainder of 2025. While I understand patients bear some responsibility for knowing their coverage, good dental offices typically track this information for their patients throughout treatment - especially when the patient has explicitly expressed this concern multiple times. A simple insurance verification before each appointment could have prevented this situation entirely. The lack of communication and follow-through on something I made clear was important to me reflects poorly on their customer service practices. I cannot recommend this office to others who want a dental practice that prioritizes clear communication about treatment costs and insurance coverage. read more

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More info about Great North Dental

4-677 Great Northern Rd
Sault Ste. Marie, ON P6B 5A1
Canada
Directions
(705) 575-4733
Call Now
Visit Website
https://greatnorthdental.com

Hours

What time does Great North Dental open?

Great North Dental opens at 8:30 AM on Monday, Tuesday, Wednesday, Thursday and Friday.

What time does Great North Dental close?

Great North Dental closes at 4:30 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Great North Dental is closed on Saturday and Sunday.

Mon-Fri 8:30 AM - 4:30 PMSat-Sun Closed

Other Amenities

Does Great North Dental have free WiFi?

Yes, Great North Dental has free WiFi.

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