Had a squirrel in our attic area.. Critter control came out in Jan. they looked around the areas &…read moreconfirmed it was squirrels. They put a one way door and traps; said they would be back every couple of days. When they came back they asked if we heard any noise. Of course we said no, (We work all day & when we come home its dark; squirrels don't move around that much at night). They locked it up with a metal plate and took away the trap. Well guess what.... the Squirrel is still in there. It has been scratching around the metal plate causing HUGE damage in our roof .. and to make matters worse, the squirel decided to go on a road trip and now it has moved to the other side of the house- running up & down the walls! We bought more traps, called Critter control again & the tech said.. "IT should die soon!" (Tech didn't come out) He just told us to mark the wall so once it dies & the smell comes, we can cut it out!! Wait a min... WHAT!! Story gets better... very next day, Squirel scratched his way out of the walls & is now in the crawl space. Called Critter control again; left message. We decided to buy more traps, and a camera. the Squirrel walks up the camera and looks at it. We texted Critter Control showing them the footage - need someone out ASAP - they said they have no techs available. REMIND you this has been going on over a month Jan & FEB! We have now called a different company! We will never use you Critter Control again.

Disappointed in the level of service/care, especially for the price. The monitoring that was listed…read morein my estimate ended up being a singular text message check in and didn't include any in person checks, or assessing any type of damage even after requested.

Had the exterminator come out because I'm neurotic & was convinced I had bed bugs, and he did a…read moremore than thorough examination, & physically showed me how it was impossible for me to have bed bugs. He even offered to take a bug from my room (that I had mistaken for a bed bug) and take it back to the lab to have it checked (he put it in a little vial in a plastic baggie). Thank God I didn't have bed bugs! Phew!

Great business, very thorough and knowledgeable. Employees are helpful and always willing to go the…read moreextra mile

I cannot thank Howard and Awesome Tim enough for their time, knowledge, and expertise! i was in a…read morestate of panic and both gentlemen "talked me off a ledge" I really appreciate their honesty ... I was quoted a reasonable price to exterminate our unwanted guests... and was not pressured into purchasing any lengthy treatment commitments.... I needed help quickly and received it from the best!!

We just bought a house and were seeing at least 1 cockroach a day, and on multiple floors of the…read morehouse. Freedom Pest Control was able to schedule an appointment the next day. Tim was our technician and he was very friendly and explained the treatment before he did anything. He suggested we would need 2 treatments to really take care of the bugs. After the first treatment I think I saw only 1 or 2 roaches. Second treatment seems to have taken care of them completely. Cost was about what I would expect. Overall I'm pretty happy with the result.

I've been using Leadtech for about ten years now. Prices are consistent, good service, good…read moreavailability, and the few times I have had bugs come back quickly, they retreated at no charge.

I I gave 3 stars because I'm not sure where the miscommunication came from, but I was told I was on…read morelist to be sprayed & no one showed up, ended up buying cameras do to being told I was on list then took off from where I live. But when I was on no one came. Once I spoke to Dennis personally he made sure someone was there and came out. I will say when someone did come spray they took there time and very informative not just a rush and go. Again I'm not sure why so much miscommunication but when they did come they did a wonderful job, very nice and I have not had no more issues

I paid Terminix a hefty sum to come out and block outside holes from allowing mice in after an…read moreinfestation. They told me that, in addition to paying for this service, I also needed a quarterly payment for pest control services. initially, everything went well. they came out, plugged up the holes, and my mice problem slowly evaporated. If you're looking at just doing the initial service, then it was well worth it. The issue is two-fold: 1) I started having mice in my home again within the 3 year period I had gotten for doing the exclusion service. the first few techs who came out walked around the perimeter, said "well, everything's in tact," and went home - completely ignoring that I was having issues with rodents in my house again. Daniel was the only helpful person who listened to my needs, checked a couple places, and found where they could be coming in at. He put in a request in March (never got contacted by the exclusion team) and again in September (we're now at a month out and no contact again). Nathan, the manager who should have been setting this up, does not care about customers or their issues. 2) I was told the pest control services were necessary. This was a $125 a quarter charge (that increased to $175) for them to come out once every 3 months, spray outside, and go home without any interaction. When I went to cancel due to the poor service I received, I was informed these were two separate services. Glad that Terminix is ok with taking advantage of people struggling to squeeze as much money out of them as they can. I would not recommend the Indianapolis branch. I'm sure there's other places in the city who can perform the same exclusion services and actually show up. the reason for 2 stars is because the initial exclusion worked and because Daniel was great to work with.

My person was a no call no show. Absolutely unprofessional. And when I tried to call I was routed…read moreto the 1-800 number... complete asinine!

We called to get a time set up for general pest control spray and we're able to get an appointment…read moreset up right away. When he came out to spray, he was friendly and quick. I like that they have spray that isn't harmful for animals! It makes it easier when you have pets that you don't have to keep them out of the home for hours after getting a treatment done!

From the owner: Our business services pest control,termite, residential mosquito,lawn mowing and residential snow…read moreremoval.