My friend and I got a flat tire on the way to the Clear Creek trailhead at Mt. Shasta after Google…read moreMaps directed us to go up a detour route (Esperanza Road) with rough chip seal gravel. :( We called Black Butte Towing, and our driver, Dave, went above and beyond to help us fix the tire and salvage our backpacking plans. First, after we explained that we had gotten a ride to the McCloud Ranger station, Dave picked us up there without question. On the long and tedious journey back up to our car, his conversation and friendly demeanor helped put us at ease. A true professional, he was attentive and efficient with the tow itself. On the drive back, he made sure our car and our stomachs were looked after; he pulled into the parking lot of his favorite milkshake place to confirm that the vehicle hadn't slid sideways on the journey AND he bought us a sweet treat there, knowing the stressful day we had had. He insisted on paying. What a guy! As it had gotten late in the day, the tire shop to which we wanted to take the car wouldn't admit us (and didn't have a spare in a compatible tire anyways). Dave offered to drop us off at a hotel and remained flexible as we continued to explore our options. The grand finale? Just as our hopes were dimming to get the tire fixed that same day in order to attempt our summit, Dave offered to tow us to the nearest AutoZone, where we could pick up a cheap tire plug kit and try to plug the tire ourselves. That worked!! He patiently taught us how to install a tire plug, spending at least two extra hours after the original tow, all with a cheerful and positive attitude. Because of Dave, we were able to make it back to the Clear Creek trailhead late that same night, car camp, and attempt our summit early the next morning as planned. All in all, we were blown away by the customer service at Black Butte towing, and we could not thank Dave enough for the expert help and human kindness he showed us. 6 star review (if it were possible).

Called Black Butte Towing after getting our Suburban stuck out in a very isolated wet area to the…read moreframe, they responded with courtesy and care. Zack had no problem meeting up with us and pulled our Suburban out. Very professsional, friendly and efficient. Zack was Awesome! Would recommend this Company to everyone!

The fact that proceeds go to humane society and take care of pets is fantastic for the community as…read morewell as the pets. I've walked in to just window shop and ended up finding great items!! Awesome job team Tink

I just moved here from out of state and bought several items at this store...this was my first time…read moreshopping here and when I asked to use the bathroom since my 3 1/2 had to go...they questioned if it was me that had to use the bathroom or my son. It was very rude and I told the Manager that it seemed very inappropriate to ask such a thing to a mother. I will never shop there again. Too bad it was such poor quality of customer service. They had nice items and eventhough I was mistreated I still gave money to help support the Humane Society.

The fiber optic line crew recently finished burying the cable to our home in Hartstrand Gulch. It…read morewas tough going due to a lot of solid rock. In the end, the crew deserves kudos for doing a great job. They did their level best to leave the ground in better shape than they found it. This was much appreciated. Thanks to Robert, Dusty, Jim and the rest of the great crew. (We don't remember all their names). Dave and Autumn Branson

Service is so great now that STC has fiber broadband. Speeds were increased and the prices are very…read morereasonable for such a rural area. Just like the city! I also like having the landline for privacy, clarity, and reliability - especially if my cell isn't charged! Local people and great customer service. I love the annual bbq every year. Not too many businesses do so much for the communities they serve but STC does. I've used the free WiFiber on Main Street in Fort Jones a couple of times - works great!

My eight-year-old Husky and I decided to come down here. I had found them before I moved up here…read moreand I figured we would go and have Maya smell the place & meet them & see if she likes it & she did! They were so friendly & gave a treat! I highly recommend this place they make you feel welcome & explain the whole set up & everything they offer. My Husky loved the whole experience! They were very clear with all the information Maya needed to get started and just getting her prepared so if I ever need them and they do so many services as well!

It is truly amazing what they are doing here! The entire staff is polite and easygoing they are all…read moreincredibly welcoming and knowledgeable. Shoutout to Jasmine and Casper! I am looking forward to my next visit! Mr. Savvy Savv is the best!

I'd like to give a HUGE Thank you to Jeff at Mt Shasta Memorial. He was extremely supportive during…read morea difficult day. Jeff is compassionate & professional. Hopefully you never have to make the call but if you do know you'll be treated with kindness.

Best staff ever..... When my grandma passed they were so helpful even from a distance. My grandma…read morewho lived in Weed CA passed and they worked with me over the phone to help prepare my grandma for transportation to the Bay Area. They took the time to dress her even in clothes for her service since I was not able to make it up there to get her clothes. Thank you so much for your service you don't even know how much help you provided.

Charlie, who delivers from Blue Star Gas is very rude and impatient. I have a locked gate to…read moreprevent my dogs from escaping. When Charlie arrives, I unlock the gate. This time, I was in the restroom when he arrived. He stated he arrived at 9:25am, as you can see in the attached photos. I made the attempt to call him immediately after hearing him ring the doorbell, so he would be aware of me being in the restroom. I even got notified on my ring camera if him leaving a minute later at 9:26am, as shown in the picture. I tried flagging him down, yelling his name, and calling him as he started his truck and took off. Very frustrating and unprofessional. I never had issues with the last representative that delivered, but with Charlie, it has been miserable. Because of this, I have canceled services and went with another gas company that is going to service for 2.47 per gallon. So in a way, this is also saving me more. Win win. Bye-bye blue star.

I really like using Blue Star Gas over the years. Talk about a company that's always seeming to get…read morebetter. One year they put a meter on my tank that reports levels back to the office, how convienent is that. Adam calls me when I get down to 20%, how thoughtful. You could say they do these things just to sell more fuel, until you run out and you have to take a cold shower. Over the years I've seen Blue Star Gas get better and better and I'm a fan. In life or business, you're either getting better or getting worse. Over 3 decades Blue Star Gas has done just that. I bake them cookies because I admire how they service the Mount Shasta residents.

Great service and good price. Bob and his assistant were right on time and had the carpets cleaned…read moreand dried in about 4 hours. Very friendly and hard working!

I had a last minute vacancy at my AirBnB "The Butterfly's Rest by Waterfalls" located in Dunsmuir,…read moreCA. They dropped everything to come and clean the area rugs, couch, & chairs. They used dryers & heaters & had everything ready within a couple hours for the same day guest check-in. The place was sanitized for Covid enhanced clean & smelled great too! They worked so fast they even had time to do my second unit that had not been scheduled. While cleaning "The Bird's Nest by Waterfalls" in Dunsmuir, CA we discovered a tear on the seam of the couch. They were able to make the repair & everything was like new when they finished! They even offered to build a couple of extra chair cushions so I can swap between stays if needed. They are matching the exact fabric. They are an amazing company.

Trea was very nice and professional and the repair job we thought would take a couple of days only…read moretook an hour. Amazing work.

My husband and I have had multiple items recovered including our boat seats through Strawberry…read moreValley Upholstery. She is amazing does a perfect job her prices are reasonable and always timely. We highly recommend this business