We went today with the intention of getting my dad's old watch fix. We were instantly greeted by…read moreextremely friendly staff, and we were very pleased with the friendliness and professionalism of the staff there. We were there for about 30 minutes and there were 4 different customers that walked in and each one were greeted with the same level of friendliness and professionalism. The staff members' attitudes were beyond reproach, we were highly impressed and pleased with the experience. Their prices was also much lower than what we had initially expected, which was icing on the cake by itself. We walked away from the store with a new watch for dad, and we would go back again in the future for our jewelry needs.

Friendly people, I had a ring custom made it turned out beautiful, stones were top quality. I…read morewould highly recommend!

Hello my name is Adrien, I am a patron of Metro Pawnshop, they have been very friendly and gone…read moreabove and beyond helping me with the loans that I have needed. I give them a 5 star rating.

ive been a customer of metro pawn brokers for years and they have the best prices for gold, very…read moreeasy and reliable ! i would recommend this store to everyone!!!

I have been using Roaths Pawn Shop for both pawning and buying merchandise for the last 35 years…read more The owner Ken and his son Kyle are friendly and helpful with all transactions. They treat people, all people with the utmost respect. I would definitely recommend them to every person needing a helping hand. Marcy Yates

Was interested in a ring online and messaged with the product ID # and was told that ring must have…read moresold and they would take it down. Months later I see the same ring still on their site so I messaged again asking if they forgot to take it down or is it available? No response terrible customer service and the ring wasnt cheap (2000.00) take your business elsewhere as these guys are a bunch of clowns.

Listen and trust me when I say "Do not pawn anything at this pawnshop" The owner will completely…read morerip you off by giving you $10 for every $100 that your item is worth! Then charge outrageous interest on the item. He will also add hidden charges on top of the interest when you go to retrieve said item. I pawned a brand new surround system he gave me $40 after 3 months he wanted $125 to get it back. DO NOT ENTER this place.

If I could give zero I would. I bought a camera off these gentleman about 2 weeks ago for just…read moreabout 300$. I recently been through some rough times so I called them with intent to pawn my camera for couple weeks. He on offered me 50$ when he knows how much I paid 2 weeks ago. This guy is a crook his employee is really nice but the owner is ignorant big time. If you go check out his Google reviews he is Never in the wrong and always has an excuse. All these bad reviews CANNOT be wrong. He tries to defend his robbery, please for the love of God go somewhere else. Not worth the headaches and he doesn't not deserve anyone money. He can never accept responsibility for his actions

I brought in my engagement ring (purchased elsewhere) because I thought it needed to be resized and…read morethe prongs tightened--my center stone felt a little loose. The wonderful ladies working there took the time to explain why my ring actually felt too big, and it turned out I didn't need a resize after all! They offered an alternative adjustment I didn't even know was possible, suggested more cost-effective options, and even tightened my prongs at no extra charge. My ring was ready within just a couple of business days and looked absolutely gorgeous when I picked it up. The staff was so warm, friendly, and genuinely made me feel comfortable and cared for. I'll definitely be coming back to them for all my future jewelry needs--wedding bands, gifts, repairs, and more. Highly recommend!

When a business lies about giving or offering a refund, in response to my wife's traumatic…read moreexperience of abuse in her Yelp review, I leave a whole new review. We did NOT a get a refund nor were we even offered a refund. We left. And will never go back.

Saw an ad on Kijiji for inverter charger. They wanted $640 for it. I asked sales person if it has…read morebeen tested. She SD no but that they took 40% off going price. That may be valid... if IT WAS IN WORKING CONDITION. After much talk by sales rep. I decided to have it tested. I had made an offer subject to verifying that it's working which I would do the next day. The sales rep said if not working we'll just sell it for parts.not likely. I had it tested... Not working... It still listed and priced as its a working inverter /charger. Apparently they are waiting for some dummy to buy it without having it tested. What a great way to do business! Signs posted.. All sales final. Hmm.

Be careful buying items at this place! I bought a gaming headset, on which the lady said everything…read moreis tested! The headphones make a buzzing sound, and I cant use it for communication programs! I can't return the item either! I will be doing my business somewhere else from now on!

The Coquitlam location is absolutely horrible. The customer service of the lady in front was…read moreatrocious, and she was very condescending. I would NEVER recommend this location go anyone. The employees are also unbelievably rude. It is absolutely abhorrent how they treated their customers.

I replied to an ad they had posted on CL, and told them it would take me an hour and a half each…read moreway to transit out from Vancouver. They told me they would hold it for me, as long as I left right away. However, I received a call back when I was 10 minutes away, informing me it had been sold "accidentally" while I was en route. Wether through incompetence or dishonesty, I ended up wasting almost 3 hours on my day off for nothing. Whatever the case, I would by no means recommend doing business with them. Pawn shops are seedy by reputation, but you'd expect a supposedly well established chain to honour and respect their customer's time and money.

A great friend referred me here. Sherry & store manager Scott were very kind & helpful!…read more Additionally they were both really great, informative, patient, professional, and seemed genuinely concerned about the reason for my purchase. I learned a lot about diamonds & rings before visiting and comparing stores; Sherry & Scott both gave me more information including some beyond typical technical factors. Thank you both so very much!

Great service, friendly staff. Scott the manager was exceptional in service with my watch getting…read morerepaired. Although Covid delayed the repair, the part was not available, so they replaced drum of the watch brand new. I have shopped with branch on several occasions and would highly recommend for excellent service!