I went into A1 on the weekend, as I was looking for a Mac. Mark was the person helping me. Really nice guy, he listened to what I was looking for and my price range. Mark and I even joked about me being such a Mac geek while he was bubble wrapping the computer for me. Over his shoulder I saw an Xbox Series One X, so I inquired. We bantered back and forth a little, then agreed on a price. HOWEVER, when he plugged it in to make sure everything was working properly he noticed a flaw. He took down the price again and asked me if i still wanted it. I said "yes of course". Point is, most places don't care and sell it at normal price. Most places don't take the time to get to know what their customers are looking for. Mark took the time. I walked out of there a VERY happy customer. Yes, I will be going back there. I recommend you check out this place. PS. Mac and Xbox work perfectly. Thank you for your friendly service. Trena read more

I just bought a 2022 MacBook Air, (M2/8gigram/256 gig HD) at A-1 Trade and Loan on Commercial Drive for $848.21. ($950 tax in). The salesman took pity on me driving from Squamish (100 k) to buy a cheaper one he had just sold, so he gave me a 20% discount from his price of $1050. I have seen the same item on Amazon for upwards of $1600. I would certainly do business there again. read more

Went here to buy high quality electronics. Items are well priced and in great condition (exactly by item description on their website). Mark was very helpful with the purchase and made us great deals on multiple occaisons. read more

I found this place as I was picing up a video game on an add through Craigslist, and when they told me on the phone they were a business located on Commercial Drive, I didn't know what I was going to walk into. I haven't been to one of 'these' type of stores ever since my days working out in Malliardville in Coquitlam. Normal protocol, you go through on door, they take a look at you, press a button, and you can get through the next door to the main part of the store. That being said, I bought a video game here, and they had a great selection, all very clean, and they also had new releases that just came out, unopened. The prices aren't bad. The location is just a stone's throw away from the Broadway/Commercial Skytrain station. I did not feel it was a shady store at all, and the staff here were welcoming. The products they had here were pretty new, if not new they were kept very well. They even have a website of what they currently have in stock. read more

I saw an advertisement through FB marketplace as I am trying to start up a photography business and needed extra lens at a second hand price while I figure out my craft and get up and running. I found A-1 through the ad and also went to their website. I have never purchased from a pawn shop before but I took a chance and so glad I did. The service was great, I was allowed to test the lens and no pressure. As a single woman I felt safe with the set up of the place. And I was able to come back and resolve a problem with the equipment in a friendly, respectful and customer satisfactory way. Super inpressed and if I need more equipment I will be sure to check them out again! read more

Came here to buy beats that were affordable.Staff were very accommodating and i could see that they highly prioritized customer satisfaction.Felt very safe buying from store as security was excellent.Would trust my possessions with store.Highly recommend!! read more

I LOVE THIS PLACE. I always get treated with respect and never feel inclined to ask questions about the items I am looking at. The people that work there are always willing to talk and Hagel on the prices. I have been there 2 or 3 times and I have always walked out with a good deal. I got a stack of 10 brand new games for $200 and we both walked away with smiles THANK YOU A-1 TRADE AND LOAN. - vitto read more

This is probably one of my favorite pawn shops. They do tonnes of electronics some musical instruments and gold. Mark has helped me out and always gives me a fair deal read more

A1 has good security and good COVID precautions in place, and is a very professionally run business. All items are held for police checks before sale which made me feel confident about my purchase of some photography equipment. Although the area is admittedly somewhat sketchy A1 is reputable and trustworthy and I'd definitely recommend them. read more

Usually pawn shops have an unscrupulous reputation, and I've dealt with various shops in Vancouver over the years and learned that lesson the hard way. But the guys here at A1 are actually so decent and awesome. Beyond decent, I have had beyond stellar service with them. I think it is family run, or seems so because of the personal service. I always usually deal with the same two guys up front, and they have always gone above and beyond to help me out. They are kind, they are understanding, and they really seem to want to help people out versus rip them off. Pawn shops are kinda in the business of making money off of desperate people, but A1 has set a different standard by actually HELPING people out instead of making their problems worse. Thanks again. Absolutely would recommend these guys above any other shop in Vancouver for pawning items. read more

If you think all Pawn shops are dark, dusty and more a kin to a 30's pool hall then your in for a surprise. The store is clean, well lit and merchandise laid neatly, very easy to browse and has a lot of interesting things. I went in one day looking for some games for a Xbox 360, I walked out with a PS3 instead. I still have it to this day and works well, staff hooked it up before buying so as to show me it worked perfectly and was not bricked.. I have gone back a few times when I am need in something most places do not have. If your down here on the Drive it is worth taking a gander inside, don't mind the security doors it is a need thing to be honest. read more

Yes, they start out pretty nice. But I would say beware, especially if you are a senior like myself. I feel they exploited my lack of knowledge about how the loan process really works. YOU MUST know this. You monthly payment never goes toward the principal loan. It is merely to maintain the debt. One month I had an extra $80.00 and asked if could apply it towards the principal and they refused. They want the full amount. In my case that was a disaster and I lost about 3000.00 worth of unique and valuable for a 400.00 loan. I should have educated myself because they will not tell you all the details. Although they may get you to quickly peruse and sign some paper you will not get a copy. Also friends, always bring your pawn ticket. I forgot mine one day but had to make a payment. The clerk took the payment and when I asked if he could issue me a receipt he said no, but they would enter it into my file. Unfortunately the payment never did make it to my file and the next time I went in I was given a humiliating lecture about my payment being overdue. It was ridiculous! He was talking loud and told me that they wanted the full amount of the loan and the arrears (how had it suddenly become 120.00) by a certain date or they would keep the jewelry. Unfortunately things did not improve for me as I was recovering from a serious illness. I am very sad about how this turned out. Most of the jewellery had a special meaning. I noticed they are very good at eliminating negative reviews, but I will continue to post this in hope that no other unwary seniors or any one in dire straits be taken advantage of by these, "clean, pleasant, nice guys." read more

I've been dealing with them for years, never had a problem. Always let me be a little late with my stuff until recently when I was 11 days over due on some jewelry that a family friend had custom made for me, instead of calling me or holding it they had it melted down. 7 years I've been dealing with them, always paid, always cleared up my debts with them and they wouldn't even wait an extra few days for me to come and get it. They know I am a hard working person who fell on tough times. I don't drink or use drugs, I always thought I could trust them! How wrong I was! The most heartless reaction from them, I was almost in tears as my friend has now passed away and I have a great job so will not need them anymore. They could have made WAY more money off me just because I would buy things from them instead of new but not anymore! Just be warned, they are such short sighted and greedy people! I hope one day they will get their karma for what they did to me! And at least my friend will never find out that I pawned his jewelry so they could melt it down and line their greedy heartless little pockets! :( Money isn't everything! read more

Excellent and the most reputable Pawn Shop I have come across. The owners are caring and very fair in their assessment and pricing of their products. I purchased a game console and was very happy with the end result. There was a slight issue however Mark showed initiative and made sure I left happy and satisfied. Very genuine and dependable Pawn location, extremely happy with how everything was handled and accommodated. Highly recommend, great service and customer satisfaction. read more

definitely as good as it gets , my wife and I buy and sell gear on the side we know exactly what things are worth excluding depreciation , out of the box , used / new with or without mud on it ( its worth what people are willing to pay for something at the time you want to sell it ,there's the best lesson in economics youll ever get kids !!! ). last month I lost my job and we needed some help with bills we went all over the city getting quotes on electronics ,jewelry , guitars and these guys know what theyer talking about and are WILLING to give you as much of a loan on your iteam as they are able, other pawn shops are reactive to a rescission and the decline of the collateral loan trend , these guys have stuck it out and kept a positive attitude and are on top of theyer game so not only are they there with smiles on theyer face they have the cash to backup those handsome smiles ( you know who you are mr. dimples ) they were honest and fair ,they don't judge your life or why your there they just know you need help and I truly believe that's whats kept them on top that theyer here for us as a neighbourhood a community helping its self its a beautiful thing and as far as im concerned they've done more good for this area then any politician or do weller has ever done . good work guys and thank you for all your help , god bless you and your family . and yes im a customer just swooning over my hero's. read more