3 members came to my house, clogged our toilet and didn't tell us, also took items they were told…read morenot to take and then didn't answer the phone when we tried to contact them.

Julian, Calvin, and Deb helped pack all of our stuff and load it into the truck. I thought they…read morewere all really nice and helpful people. They were thorough and efficient in getting everything done and ready. Julian was always willing to go over things with us and always opened to ask him any questions. I thought the first part was a great and easy experience getting my husband and I's stuff packed and loaded. Will update on our belongings after our move is completed.

Major Kudos to Mike the owner of Clark's Electrical Service LLC…read more I was in need of adding an outlet on my front porch, so we set up an appointment, Mike & William showed up on time and did a Great job. They even took care of a loose outlet and attached a cover on the side of the house at no charge. Thank you again for the fast service.

Fast and spectacular service. The gentleman (Mitch?) that…read morecame out was respectful and had great communication. He was very knowledgable and as soon as I explained what the issue was, he immediately knew what the problem was and how we can go about fixing it. He elaborated on what he was going to do and how long it would take. He was in and out in under 15-20mins and our issue is fixed! I'm 100% satisfied with the services we have received.

These people are great to work with! Fair prices.... Service dept does their best to accommodate.read more

Horrible customer service. Dishwasher broke, called Frigidaire and they sent the work order over to…read moreRains. We were scheduled two weeks out due to the big blizzard of 2021. The day comes for our service appointment and no one shows up. I called Rains and was told they rejected the work order the same day it came in. When I asked why no one bothered to call us Bryan got upset. I then asked how long until they could get to us and was told a month. Continued to get the run around. Bryan hung up on me not once, but twice. Come to find out I was told that due to the fact the appliances weren't purchased from them they didn't make us a priority. The house is a new build and we had no say in where the appliances came from. Very very rude customer service

In 2022, with a new home, we put in 21,500 pounds (430 bags) of River Rock, 11,000 pounds of white…read moremarble rock (220 bags), and about 140 bags of black mulch in places of our yard. We planted six burning bushes and seven pampas grasses. (And yes, we did all that work ourselves - my wife and I). All from Sutherland's! We worked with management on the pricing and delivery and couldn't be happier with the results. We intend to plant more this year, plants and stuff, and we'll get those from Sutherland's. Everything plant we purchased there in 2022 is starting to bloom this year, nothing died. And besides what's listed above, we've purchased other things to help in the yard and around the house. We are always greeted nicely by those at Sutherland's and have found them helpful every time we've asked a question of them. We will continue to go back to this nursery/hardware store as long as we have the need. We've even recommended their products to neighbors and we know our neighbor next door got some River Rock and accent Lava Rock for one of his gardens.

This has been here in lawton as far back as I can remember. Let me tell you why Sutherlands is…read moresuch a good store. If you walk in and ask them how to fix your garbage disposal they can tell you. If you ask seven what's going on with your dishwasher and give them symptoms--they can help. If you ask for a certain part--they know what it is. In other words, they know their job. When you go in other places it's a 50/50 shot at getting the right answer. That they been in business so long is a good indicator that they are honest and that they endure

Installed a whole house generator and did a good job. We've used several times when power went out…read more Works great and they service it as well

We called for a quote for a Generac. They are quick to make an appointment and come out as needed…read more The guy that came to give us a quote was really polite, helpful and answered the questions we had. They sent the actual quote within 24 hours. It was close to what we expected in price, slightly a little higher and we are undecided if we are going to proceed, but should we do so, I would have complete confidence in their services.

Team arrived on time and ready to work. They were efficient and VERY effective. The job was…read morecleaning my tile and grout (white). The grout lines they were a very dirty brown, but by the time they were done, you could barely see any lines at all because they were so clean. I especially appreciated the time the owner spent answering my questions and making sure I was pleased with the end result. Extremely pleased and highly recommend!

Awesome service!! Arrived early, professional and reasonable. My carpet smells fresh again!…read more Will definitely call for deep cleaning before we move. Aloha and Mahalo!

I live in Mississippi, and I recently had to coordinate my brother's funeral arrangements from a…read moredistance. Choosing Lawton Ritter Gray Funeral Home was truly a blessing. From the very first moment I called, I was met with compassion and professionalism. Dena answered my call, and her kindness immediately put me at ease. She listened patiently as I explained the reason for my call and guided me step‑by‑step through everything I needed to do -- all while I was hundreds of miles away. She supported me throughout the entire week, including the weekend, and never once made me feel rushed or alone in the process. Before leaving for vacation, she assured me that I would continue to receive the same level of care, and she was absolutely right. Linda stepped in seamlessly and provided the same warmth, attentiveness, and excellent service. Every detail of my brother's arrangements was handled with care, from coordinating with Ft. Sill National Cemetery to ensuring his death certificate was completed promptly. Their team worked closely with me, treated my family with dignity, and showed genuine compassion during one of the hardest moments of my life. I am forever grateful for their support. May God bless this team with continued success -- they truly serve with heart. Regena Cooper

Family booked them upon recommendation of a colleague. At such a stressful time for my family-…read morecommunication was lacking and multiple emails went without response after claims that they answer 24/7. No attention to detail, going as far as misspelling our loved ones name on the posted obituary. Out of date technology compiled the stress. Options are limited in Lawton, but had I known my family's experience... we would have opted for a different business.

I've had several bad experiences in this store and this time was the last time. I work with a…read morebuisness that I have to drop off packages to be returned to other businesse. Every time I go in there with a QR code to ship it off they can't do it. They always give some sort of excuse of why it's not working. If you can't do returns don't market your buisness as able to do returns!

I went here because google told me it was a FedEx location. They are contracted to ship FedEx,…read morehowever I had a package that was completely paid for already and they charged me $1 for "FedEx drop off". Since I didn't have cash and couldn't swipe my card for $1, I asked her if they could print and bind an ebook I needed. She said they did, but did not tell me all the hidden fees, and the fact that they charged .60 cents per page. Needless to say, I went there to drop off a prepaid package and wound up paying $79.05. $1 drop off fee $3 "computer time"???!!! $13.98- 2 bindings for one ebook they chose to separate. Not to mention due to technical difficulties on their behalf I had to leave and come back to pick up my book(s). I am a supporter of small businesses, however next time I will go to an actual FedEx/UPS location where they have all their fees posted so you can see what they are.