I just needed one thing: a key made. The key maker was at the front, and I was able to ask a…read morecashier to make a key. She got right on it without asking me to take it out of the key cover. She was done with the key in literally 30 seconds. She was also super friendly and extremely polite. Once she was done, I was able to pay for it quickly and very done with the key errand. I checked out the restroom as well. Clean as can be! I think Ace will be the place (see what I did there?) in the area for hardware stuff. The staff seems extremely friendly and the store layout makes sense. Bonus points: tons of parking!

Friendly service and good selection…read more We shop at (the nearest) locally owned Ace franchise in Oklahoma City on a regular basis, and are always impressed by the store's cleanliness and wide selection. This store in Elk City? It, too left us very satisfied consumers.

Marty, Adam, & Jenna did an amazing job with my father-in-law's service. From beginning to end they…read morehelped us with everything, from selecting the perfect casket & vault to handling all the details in between. We made several changes throughout the process & there was never any issue. They made an impossibly hard time bearable. The service was beautifully done & my father-in-law looked amazing! We truly appreciate their kindness & compassion through it all. I would highly recommend Lockstone Funeral Home to anyone needing to plan a funeral for their loved one.

I thought long and hard whether to even write this review. Given that A: in some ways, they…read moredeserved a 1 star, and in others, I don't even live in the town the company resides. But after separating myself 5 months from my interaction, I felt I could be balanced and--if no other reason--inform them of my unhappiness. First and foremost was the way we were treated when we walked in the door and that is the fact that we were barely treated when we walked in the door. No sorry for your loss, nothing. Just right this way with profound indifference. Did the owner shake my hand? Only after I offered it. I felt like my presence was not necessary. I mentioned not being from here. But my father was. And I visited here (Weatherford and Thomas) every year for the last 13 years of my life. Thing is my father took care of everything prior to his death (his way of making it easier on us, I guess), so it almost seemed from Lockstone's point of view as if my family wasn't the client, the deceased was. And since he was gone, well...wooptedy do. The owner treated me exactly as anyone from out of town might come to expect a stereotypical treatment to be: as an outsider. Then came the working on the Funeral notice and pamphlet. Here they were acceptable--even kind-- only because I dealt with the owner's son and not the owner himself. The son was thorough, thoughtful (this was only through e-mail); in our days of tremendous stress and grief, he was at least treating me like a friend. Then came the day of the funeral/memorial. We walked up and saw the book that people were to sign. My Mother's name completely misspelled (not just a misspelling: they took the COUNTRY she was from and made it her last name), my name misspelled. On and on. Indifference or not, it just became a little insulting. The owner ran the service and he was well, serviceable. He literally only gave me one sense of humanity. As he said goodbye. I don't mean that sarcastically: it was literally the only time I felt any warmth from him. At that point I was fed up and sealed off so it no longer mattered. Some might say, "Hey, funeral directors need to have a cold demeanor as it's the only way they stay sane in a very morose business." Gotcha. I understand. No problem. Then, dot your eyes, cross your t's and don't make mistakes that further alienate the people you serve. Better yet, make the family who is grieving actually feel as if they they are your client. That's what George Carlin would say is "minimally acceptable." The thing is that Lockstone, who has been around for a very long time (generations, it seems) appears to be one of if not the only horse in this town for this kind of service. Don't know, I could be wrong. But if it is, then hopefully they heed this experience of mine and try to be a little warmer when people need it the most. When I'm that sad, the last thing I need to hear or read into is the mannerisms of a funeral director does not seem to give a care. Lockstone, you could have served my family better.

A very quick, & easy visit. I was able to get plenty of help from employees to help pick out the…read morebest stove for my new house. Absolutely loved it!

Went to ship a package off with ups & the lady was so rude that I won't ever go back. I'll figure…read moreout another way to send packages vs dealing with her.