My mother bought a dining room set from Grace Furniture the chairs fell apart in ONE week! We took…read morethem back and we're told that they couldn't replace them or give the money back all they could do is glue the chair together. Guess how long that lasted? I DEFINITELY WOULD NOT EVER GET ANYTHING HERE! If I could select 0 for a rating I would.

My wife and I recently remodeled our kitchen & dining room and after several trips to other stores…read morein the area, we went to Grace Furniture, where we should have started! The quality of the selection at Grace Furniture is so far above the "disposable" furniture you find in other big name, franchise stores, it's hard to even make a comparison. We received expert one-on-one attention from the sales person, who took the time to educate us and walk us through all our options as we built our custom dining room set. We ended up with an expandable table, 8 dining chairs and 4 matching bar stools from Mavin. We were able to choose custom table size, leg styles, finish, and a host of other details to truly make our pieces perfect for us. With free local delivery and the quality of the solid wood pieces we chose, we really feel like we got a great value from Grace furniture and will definitely be heading back when it's time to re-model our master bedroom!

I needed a new bed frame, and I had a hard time finding one that I liked within my limited budget…read morein my area, so I started searching in other cities and came across one from Lavoda. It's a really nice platform bed frame, very sturdy and aesthetically pleasing. It was easy to assemble by myself. Their New Year's sale made the price very affordable. My order came in much faster than I thought it would, and pickup was very easy. They have a nice showroom and two big warehouses, so finding what you are looking for there is pretty easy. My only complaints are that I had to call to order it instead of placing an order on their website, and the salesperson who initially took my order was a bit rude. However, when I called back the following week to check on my order, I spoke to another salesperson who was very nice and helpful. Overall, I recommend Lavoda if you want a nice piece of furniture at a good price.

From the owner: Our philosophy is really quite simple...to provide exceptional value on quality home furnishings…read more As a local, family-owned business, we at Lavoda Home Furniture strive to find furniture that offers the utmost value to our customers. Our family has been serving the area's furniture needs for almost 20 years. Drawing from past experience as a furniture wholesaler and mattress specialty retailer, we are able to provide extensive expertise as a furniture and bedding store. Our 3 floor showroom is filled with quality home furnishings and accessories for every room, taste and budget. Our low prices lie in our ability to keep low overhead cost, which gives our customers the highest sale satisfaction. Since our opening in May of 2013, our customer base grew substantially specifically due to our consistent customer referrals. Lavoda Home Furniture has become a favorite furniture destination in the Utica-Syracuse area. We realize that customers have many choices when it comes to their furniture needs. Our entire team works hard to make sure those needs are met. We welcome the opportunity to be your furniture store!

We have had 2 deliveries by Dave and his crew, Dave and his 2 teammates are exceptional. Efficient,…read moreprofessional, very personable and exactly on time, we highly recommend Joe Tahans and Ashley and cull out Dave and his team as the best!)​

We purchased an expensive set a year ago, and the stitching is coming all apart on our sofa and…read morelove seat. Very cheaply made. It's only my husband and I. No pets, no kids. Awful quality and won't buy again. We are out $3500.

We bought a couch with power lift feet on each end. Less than a year later one side stopped…read moreworking. The foot panel was stuck in the upward position. They sent a technician who immediately said it was not fixable. Turns out it had been discontinued when we bought it. They were trying to sell through their stock to make room for other/new items. They gave us a store credit to this New Hartford NY location where we initially bought the couch from. We decided to get a new couch from somewhere else. Today we went in to use the credit toward something else and were told in order to use it, they need to take the original couch away. I was not told this. We had already got rid of it to make room for the new couch from somewhere else. This place used to be considered high end. Not anymore. They scam you by selling knowingly defective merchandise and then make you jump through hoops to actually use your hard earned money toward something useful. Don't waste your time at this place. So they end up with $2,936.15 of my money.

Came in the store to purchase an organic mattress. The one I was looking for online was not in the…read morestore, when I asked the salesperson about it, she said the one on the floor was all they had. On the way home I found the one I wanted online and called her back to change my order. 2 weeks after having our new mattress the stitching is coming undone, and it did not regain it shape from the vacuum sealed package it came in. Called for a service appointment. The day before the service appointment I had received NO information regarding the appointment, so I called Raymour and Flanagan at which time they told me the appointment was cancelled. Cancelled WITHOUT notifying me? Got a new appointment and the service man took pictures and said they would be sent to the company and I would hear in a few days. 2 weeks have gone by, and I've heard nothing, so I called Raymour and Flanagan. The girl answering the phone said she was emailing service and I'm STILL WAITING. TERRIBLE customer service!!

terrible sales people. The one I had the luck of dealing with was a pervert who kept looking me up…read moreand down and making comments on my body. He only cared about selling an expensive over priced mattress so he can get a good commission. He told us the cheapest mattress they have to is 3,000. We should have walked put the door then

Very piss poor customer relations manager laughing at you when you explain issues, they sell you…read moreframes that are not compatible with the mattress you buy then say oh not our problem and once we are paid from finance company there is nothing we can do for you. When you say to them to come back and get your merchandise,you loose all the money you have put into it. They do not even offer a partial refund at all. Manager is very rude and I will never refer anyone to this company

Receptionist lady who works on Wednesdays at approximately 3:15 pm when I called is absolutely…read moredisrespectful and rude. I called in and asked to speak to the owner or whoever handles the extended warranty program for the furniture and was cursed at and hung up and told not to call back.

From the owner: We carry a full line of USA made high quality solid wood furniture in Cherry, Oak, Maple, Quarter…read moreSawn Oak, Hickory and Walnut. For every room of your home.We carry all styles for each individuals taste Country, Traditional, Contemporary, Adirondack style and Transitional.All prices for all budgets.