This is my first time booking International air travel with Exito. I worked with a lovely, talented…read moreand extremely conscientious Exito rep Belen Balbi. We're headed to the Galapagos and she sent us several options to get from LAX to UIO (a lot of work for Belen!). While the travel is not until January '27, the process of identifying flights and booking was absolutely seamless. Very satisfied!!

Emilie Czepyga is outstanding. Fast and found great flight arrangements for us. She has helped us…read morethree times, each time was excellent

When I could not find a reasonable fligt to southern France online - all options starting 6:00am or…read morewith 12hrs overlay - I went to New Horizons. Fantastic! Lisa found me flights with comfortable times and connections, and even with free checked-in bags! So happy with the service, will come back!

My husband and I worked very closely with Debby DeLeon, at New Horizons Travel in Fort Collins,…read morestarting in December of 2015. She helped us thoroughly plan our travel to our destination wedding in February of 2017. She not only worked closely with us to successfully schedule airfare, hotels, transportation, resort stays and more, but she also helped nearly 50 other guests of ours do the same. We booked our wedding trip for a week in Mexico and travel to our honeymoon on a cruise just after that. I loved working with Debby because she always had our best interest in mind. She gave suggestions and advice where needed, but ultimately let us make all of the decisions. I would surely recommend Debby for ANY of your travel needs. She consistent, clear, professional and overall a great person to interact with. We will definitely be returning to her for future uses.

I have been using Rocky Mountain travel king since I moved to Colorado in 2006. I have traveled all…read moreover the world and Sylvia has been a wonderful travel agent to work with. She has suggested excursions on my trips that I have enjoyed immensely and she always strives to keep the cost within my budget. I tried booking online, but found it too confusing. I'm thankful to friends who have recommended this agency.

As an experienced business & personal traveler (over 30 years), this is my first truly negative…read morereview. In August 2018, 10 of my closest family and friends took a fantastic Princes Cruise to Alaska. Sylvia & Terry were incompetent; horrific in customer service; no follow up; massive errors in bookings; no availability to correct on a weekend; 6 of the 10 of us were massively disappointed; one (#11) didn't book the trip due to the inept answers to inquiries & rudeness of the staff. Do not use this travel company as they are strictly out to take your money. Respectfully submitted, Paul

The good: Cathy was always very responsive to messages. She was generally professional and…read moreenthusiastic. The bad: After working with Cathy, we will never use any travel agent again. Cathy advertises herself as an expert on honeymoons/romantic vacations, but we had to tell her about the available free honeymoon package at the resort she recommended to us! We literally had to send her a link to the website. On a related note she had a hard time understanding the difference between the room types we were looking at. A little understandable since the rooms were the Preferred Club Junior Swim Out Pool View Suite and the Preferred Club Bungalow Swim Out Pool View Suite, but again this was at a resort she recommended and should have known extremely well. When we found an excursion on Travelocity we wanted to go on and asked her to book it, the price she first quoted us was higher than the price advertised on the excursion site itself (travel included). We were worried we might not be Covid-19 vaccinated by the date of our flight, and we asked Cathy about potentially rescheduling. We were just wondering what would be available, but she gave us a lot of attitude about it. Since Cathy booked our flights, we received no notification that our flights had been rescheduled more than a month before we were supposed to leave. Cathy never let us know this had happened, so we missed our first flight by about 20 minutes. We were the ones who had to identify available flights that would get us there the next day, but we lost a day and had to stay overnight in Newark. Cathy did split the cost of the hotel room with us at our insistence. Our stay at the resort was not a good one; their inattentiveness caused us even more stress throughout our stay there. This was not Cathy's fault unless you count the fact that she recommended the resort in the first place. All in all we probably did more work on scheduling our honeymoon than we would have without Cathy's help, plus a lot of added stress and a lost night in Newark.

I won't go into a laundry list of the things that were poorly done. The resort we stayed at "Sun…read morePalace" in Cancun was very nice and the staff was great. I won't use this travel agent or any travel service again. Next time I'll do it myself.

I used Frosch for a trip to Canada in March, 2020. Our trip was cut short by Covid. I immediately…read moreasked what my options were regarding the tickets. Every time I have inquired I have been told they are "researching." I found out recently the window for refunds closed in July. I was never told that was an option. When I asked why I was told that was another department. I am still trying to get some resolution, rebooking, etc. I don't recommend you use this agency since customer service is non existent.

Krista has given us helpful tips and great service for a handful of Caribbean/cruise trips! We will…read morestick with her for her specialities!

Krista helped us plan our honeymoon and it was the best experience i have ever had!…read more She laid out all of our options in our budget and gave us positives and negatives of each location and really took a ton of time to help us make the best choice for our trip! Even when our flights got cancelled because of covid she was right on top of it and gave us alternative options right away! It was the most NO STRESS travel experience i have ever had! Even while we were in Cancun she was able to help us set up an excursion! She arranged our travel to and from the airport, it was so great! Thanks Krista!!

What a fun trip! Alacrity made sure my whole family had an organized trip, printed out our…read moreitinerary, booked a crib for my baby, made sure we got upgraded when we placed our bid for the haven, booked excursions that were not through the cruise line to make sure my family was able to scuba dive together and more. She made sure to follow up on everything she booked for us. When we were on one excursion we brought the wrong paperwork and she texted us with the correct information right away. She made our vacation one of the best times we have ever had. Thank you

From the owner: Alacrity™ Travel & Lifestyle is a travel agency and lifestyle concierge specializing in creating…read morepersonalized luxury experiences worldwide. Whether seeking adventure, relaxation, cultural immersion, or celebrating a special occasion, Alacrity™ curates bespoke itineraries for individuals, couples, families, and groups. Here's what you can expect from their services: Personalized Service: Alacrity™ aims to understand your needs, anticipate your desires, and fulfill your wishes. They tailor every package to each client, ensuring a customized experience. Customized Packages: Whether planning a vacation, celebrating an important event, or seeking tickets to a sporting event, Alacrity™ provides tailored services. Exclusive Offers: Through personal relationships with top travel partners, Alacrity™ offers exclusive amenities such as preferred rates and complimentary upgrades. Elite Partnerships: Access to vetted and verified premier partners, suppliers, providers, and resources ensures a seamless experience. Worry-Free Assistance: Alacrity™ provides extensive personal lifestyle concierge services, whether at home or traveling the world. Global Access: Their affiliations and networks allow clients to explore endless travel destinations and receive concierge services worldwide. Experienced Professionals: Alacrity™'s team travels extensively, participates in specialized events, and continues their education to offer high-quality service and value. Contact them today!

What an amazing experience with Roxanne. My husband and I are planning a trip around the world, and…read moreneedless to say I was very nervous about what vaccines I will need and wanted to be aware of how I should prepare. Roxanne came fully prepared with information about each country and what potential illnesses we might encounter along the way. She recommended which vaccines we should get and gave us other tips about how we could prepare. She took her time to go over everything with us and answer all our questions. I definitely recommend going to see her! Very professional, helpful and friendly!

Fantastic service - quick and easy to make appointment - very attentive and focused on the…read moreconsultation. Thanks!