We've been coming here for years to have our rings cleaned and inspected, and we've always been treated wonderfully. This most recent visit reminded me why we keep coming back. I brought in a gold necklace that had been damaged after I lent it to my mother. Somehow the clasp had become stretched and broken, and I was afraid it would need a significant repair. Cliff, who has helped us several times over the years, took a careful look at it and was able to repair it in about 15 minutes. What meant the most to me wasn't just that he fixed it so quickly, but the kindness and care he showed throughout the process. Cliff has such a gentle, genuine way about him that immediately puts you at ease. When he told me there would be no charge for the repair, I was honestly touched. It's rare to find people who take such pride in their work while also treating customers with such warmth and generosity. Thank you, Cliff, for your skill, kindness, and willingness to help. You've earned a customer for life, and I'm very grateful for the care you showed me and my treasured necklace. read more

Grebitus Jewelers - The clasp repair. - Jewelry Near Me - Sacramento, California

top quality. been in sacramento for at least 65 years. Ted Grebitious knows his stuff. for high quality jewelry, they cannot be beat. read more

After purchasing several items over the years at Grebitus and had good experiences, my latest interaction with Grebitus was SO disappointing. I took in two rings and spoke with a salesperson (Lori) about a new design. This salesperson never kept me informed of the process (I had to call after one month to find out what was going on), and she kept changing her excuse why the ring wasn't worked on when I continued calling her...very bad customer service. Finally I had enough of the salespersons excuses and went back to get my stones. I have an appointment with Grebitus's competitor a few blocks down the street and hope this jeweler can deliver a wonderful product without me having to always call and find out about the status. read more

I went in today for the first time to purchase a chain for a pendant that I had purchased previously for my mother. Lori was extremely helpful and even wrapped the gift for me. Thank you! read more

Fabulous!!! I wouldn't shop anywhere else for quality items! Folks are very friendly and many gift items from which to choose!

Great service and great selection. Also great customer service - very polite staff and family owned!!!!!

Ted Grebitus helped me with my watch purchase. Highly knowledgeable. Unparalleled outstanding service.

Buyer beware. I took a gold ring (NOT purchased from Grebitus) in to Grebitus to replace a diamond that had fallen out. The ring was purchased from a famous jeweler who specializes in hammered gold. It is an iconic design that has been sold for decades and currently retails for around $3000. When I picked the ring up, I noticed the jeweler had totally destroyed the hammered finish and had machine buffed the ring to a smooth shiny finish. The clerk acknowledged the mistake, apologized to me, and told me Mr. Grebitus would make it right. But when I spoke with Ted Grebitus, he denied any wrongdoing, told me the shiney buffed surface was a result of "natural wear and tear" and refused to take any responsibility for destroying my ring. I would like to note that I have spent thousands of dollars at Grebitus over the years. I even purchased my engagement ring from Grebitus. I just want to alert the public that this who Ted Grebitus is: a liar who puts money over relationships with long-time customers. read more

This is for dishonesty and greed. I have a pretty rare watch made by Tiffany and it has a Baume and Mercier mechanical automatic movement in it. It was having issues keeping time, and since it's an automatic movement, there's no easy fix for it - it's not just a battery, so I decided to go to the one place I know has been reputable in the past. Since they are a Baume dealer, I took it to them for service and didn't hesitate. They looked at it briefly and said "no problem, we can fix it" and told me it would be a couple weeks. They have qualified watch technicians on hand, and I know because I had them install links in my Rolex previously, and repaired my Omega Seamaster years ago. I wasn't worried. I took my Tiffany Grand Automatic in for service, they said 2 weeks, and they call me back when it's done. Great, I go and pay for it - over $430 for the service. And yet on the receipt and work order it says "Lukin's Svc - $270" and so what they did is sent it down the street a few miles to a watch specialty shop, paid the $270 to Lukin's Watch Repair (who truly is a 5 star watch service shop!) and then added $150 of PURE MARKUP to my bill for the troubles. Maybe next time if you decide you are going to outsource it - just send your customer to the source - and don't get greedy by marking up someone else's service. And stupidly, put it directly on the work order. That's just incompetence. I've made several referrals to this place, but never again. Not after that. read more

I cannot say enough good about them. I left my high end watch with them for repair. They were fair priced, charged me the amount of the original quote (even though they subsequently found additional issues), and were extremely courteous. read more

I wanted to get my husband a wedding gift, and what better gift than a classic and timeless watch, a ROLEX! Initially, my husband and I were going to get secondhand Rolexes since they are cheaper at other local jewelry shops & came here to inquire about their prices but we found out that Grebitus & Sons is an OFFICIAL Rolex retailer- whereas the other shops here in Sacramento are not. They are also the oldest Rolex account in the nation! After learning this fact, we knew we couldn't go anywhere else. Peter walked us over to the Rolex area and showed us every watch that caught my husband's eye. He was very patient with us and let my husband try on everything! After some time, my husband narrowed it down to 3 watches: the two tone GMT, two tone date just and the two tone sub. Peter educated us on the different styles and with that, my husband ended up getting the two tone sub. Not only did Peter educate us on Rolexes, he also gave us wise and powerful advice for a happy marriage. Two months later and we couldn't be happier with our purchase. It is a beautiful and versatile watch and my husband wears it almost everyday! He wore it on the day of our wedding and he looked even more handsome and classy because of this gorgeous watch! Thank you so much Grebitus & Sons, especially Peter for your awesome customer service-- We are customers for LIFE! read more

Grebitus Jewelers - Jewelry Near Me - Sacramento, California

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Highly recommend Grebitus Jewelers. This store is a class act and they not only carry beautiful high quality inventory but their customer service is top notch. My son got me a gift there and they were so awesome to help him and I look forward to buying my next jewelry piece here. read more

Great service took my Rolex in to have a link added to it they order my link within a week out was there got my watch back and it look As if it was brand new out of the box they polished and cleaned it great service will definitely be back!!! read more

I guess I should wait to fully review a place until the last transaction has been completed. For the full "story", see my previous review of Grebitus. I was very happy with their service ... Until I went to get my appraisals for my set of rings and they weren't ready. Ok. Deep breath. They agreed to send the appraisal to my house. Perfect. I paid them $260 for one ring resizing and the appraisal of the two rings. I wait. The appraisals arrive in the mail about a week later. But wait. There's only one appraisal in the envelope. It's for the ring they resized. There's no appraisal for the second ring (which they didn't work on). I call and explain my confusion. They apologize and say I can bring the second ring back in for a separate appraisal. Ok. More driving - more back and forth. But I do it. After a few days, I get the call saying my second ring is appraised and ready for pick up. Ok. I go to get it - the ring is there but they can't find the appraisal paperwork now. They say they'll mail it to me. Deep breaths again. Ok. But now they are charging me an additional $40 for this appraisal. Wait. I already paid $260 for one ring to be resized and what I thought was the appraisal on BOTH rings. So for $300 total, I have two appraisals and a resized ring. That's absurd. Highway robbery. Terrible organization. Nothing is where it's supposed to be or ready when it's supposed to be. Very disappointed. read more

I've been here twice now and I LOVE their customer service... more so the second time! First time was to take links off my Rolex. The gentlemen spoke a bit fast while he was showing me how to adjust my watch. I went home to YouTube how to adjust because I realized after leaving the store the date was off by a day. I did like the fact that he advised me to check w/ the retailer my watch came from to see when it was fully serviced since Rolex watches should be serviced about every 7 years. Second time was to add a link because the first time the gentleman said the watch is supposed to be worn snug but imprints on my wrist is a bit too snug for my liking. I just trusted his judgement since I did let him know it was my first Rolex. The lady who helped me today was super nice, very informative, & showed me different watches they had while I was waiting for mine to be adjusted and also my ring to be cleaned. This is the place to get any type of work done. I will definitely be back to service my watch when the time comes! read more

This is the place to go for quality purchases and professionalism. Throughout the years, I have purchased rings, pearls, watches (two Rolex) and many items from their fine homeware/gift section. I recently had some difficulty getting my platinum wedding ring resized, but Grebitus staff (Loree) worked with me to ensure that I was 100% satisfied. I have complete confidence in leaving my valuable jewelry in their care and all purchases. Truly, Sacramento's finest jewelry store and the best value for what you are receiving. read more

My parents in their 80s brought my dad's Hamilton self-winding watch to you mistakenly thinking it was broken... (my dad had a stroke a few years ago and has some difficulty with communication and understanding certain things). You told them it would cost $400 to fix it. Approximately what I paid for the watch as a retirement gift years ago. Luckily my mother is too smart for that trick and went to another reputable jeweler in the area who showed her that there was nothing wrong with the watch. AT ALL. Needed the time adjusted and wound. Is this how you treat your elderly customers? Dishonest cheats. I'm furious. read more

I found my engagement diamond 6 months after I lost it. I took it to Grebitus & Sons to have it reset and to see if there was a way to change my set from gold to silver. After 40 years, I also wanted an anniversary band to go with my set. Due to the shape of my wedding set, the band had to be custom made. My diamond was reset, the set was rhodium flashed, and a custom anniversary band was created to match my existing wedding set. The results are amazing! I highly recommend Grebitus Jewelers to anyone looking for quality jewelry and amazing customer service! read more

The best jewelers in town hands down !!! I have taken numerous rings to Grebitus to be replayed from yellow gold to white gold and they look AMAZING !!! They do an incredible job and very affordable repairs and plating . I took my engagement ring to be clean and re plated since I'm getting married on Saturday and I want it to match my diamond band to perfection , not only did they do it while I waited but they totally waived the fee!!!! Incredible !!! Grebitus is the very best jewelry store in Sacramento !!!!. Love you guys !!!!! read more

I have patronized Grebitus for many years. I have consistently received quality service and fair pricing. After all these years, my son was getting married and needed an engagement ring. I suggested to go to Grebitus even though we were out of town. I emailed the last salesperson I worked with on an appraisal and asked for appt and gave him an idea of what my son was looking for. I guess after he found out what we wanted and the budget that maybe this was not going to be worth his while, he never contacted me again. My son had to go somewhere else and bought a 2.55 ct engagement ring high quality in color and clarity. We wanted to give Grebitus the business and had trusted them for quality merchandise and service but I guess we were not worth the trouble. Very disappointed as I think their reputation has become tainted. read more

My boyfriend and I came in to get my promise ring cleaned and look for an engagement ring. When we got there a man greeted us and then took my promise ring to the back and as he was leaving he tried to whisper to his associate to "keep an eye on us" (but he didn't do it so quietly) Was very disappointed to be targeted like that. We obviously won't be back. read more

Wonderful service. Repairs on jewelry were timely done and well done. Engraving was perfection. They have my business forever.

I needed some info on a Rolex that Grebitus & Sons had repaired a few years back. Adam offered to look up the records; when he discovered their store no longer had the info in-house, he explained he would get me my requested details in a few days, once they'd obtained said deets from the warehouse. It was like playing the end of Indiana Jones backwards. I imagined the rickety cart rolling through a distant warehouse, the bespectacled warehouseman creaking past stacks of boxes crowding the ends of dusty aisles. Box located, returned to store and opened; inside: My Rolex records. Amazing. Thanks to Adam for taking the time and footwork to provide some real customer service, and all done with a smile. read more

I bought my husband a Rolex watch two months ago and to our dismay his watch was a minute slow per day. We googled a Rolex authorized dealer in Folsom and located Grebitus Jewelers in Folsom. We brought our watch and asked for help. The very first time we entered this jewelry store, we were greeted with courtesy and professionalism. The staffs are eager to help us even though we did not buy our watch there. Particularly, a lady named Christa took her time to explain the Rolex warranty in detail and how they can help us with the repair under the warranty. Month passed, Christa called us a couple times to brief us the status of the watch and repair. Today we get our watch back and we are delighted to learn that there is no cost under the warranty. My husband also have a chance to meet with the store owner Ted today. Ted is a great gentleman. He takes great care of us way beyond the customer expectation. Guess who we will buy our next Rolex with! We are not Ted's customer (yet). Also, we are not related to the store except for the great customer service we have experienced. Nor are we a frequent commentator but we are compelled to express our appreciation to Ted and Christa for their superb customer service and courtesy. We have no reservation to refer our friends and family members to pay them a visit. Thank you Ted and Christa!! read more

Adam is the salesman you want. He actually cares about the customer first. This was my first time there and he treated me like I had been buying from him for years. I needed my watch serviced so I called them because they do service in house. After meeting Adam we talked about a exchanging the face of it so he contacted the Company and got it approved. The watch had to be serviced at the Company I was so excited and sent it off. With sales people like Adam there will always be true Brick and Mortar Jewelry Stores because you would not get this kind of customer service from a online retailer. I will be back and have told friends of my experience at this Store. read more

I had 3 rings sized. They are super friendly and their customer service is top notch! :) read more

I have been to Grebitus a few times since its in the same center as my shop. I have always had a pleasant experience and have always found what I am looking for. One of the things I went here for was a baby shower gift. I was looking for something that would be a lifelong treasure, something the child would keep forever and then pass on to his children. I found the perfect silver piggy bank. It was very cute. They had an assortment of other baby gift items like rattles, cups etc. Here I am going on and on about baby items but what they really are is an upscale jeweler. I took a family heirloom here to have it repaired and felt very at ease leaving it with them to work on. Overall I would highly recommend Grebitus Jewelers. read more

I visited recently for jewelry repair questions regarding a Cartier Love bracelet, and I was pleased by the reception and experience by the gentleman who helped me. Thank you. read more

Ok, I feel bad. I was given a Rolex watch and it was too large for my wrist. Went to get it sized: the cost? Zero. Nothing. Nada. I offered a tip for the man who sized and set my watch, it was politely declined. Service second to none, with no sales pressure and professionalism. These guys are the real deal. No doubt. No joke. read more

It's impossible to overstate how instrumental Grebitus was in making an awkward situation magical. So here's the deal. I proposed using my great grandmother's ring, she said yes, everything was amazing. We went in to Grebitus to have the ring sized only to find out that the diamond wasn't genuine. Pretty embarrassing! (You're a sneaky one, grandma!) This was a bit of a shock, and since the ring was used in the proposal, we wanted to keep it. But we needed a new stone. That meant a resetting and repronging (is repronging a word?) on top of the resizing, and that, because of the work involved and the queue of work ahead of us, could take about five weeks. (That was FIVE WEEKS in case you missed it.) We had a dinner with my fiance's parents the next night and wouldn't have a ring. This was a bummer. But would you believe it, the folks at Grebitus are romantics with hearts of gold, and as our story got around they pulled their forces together and decided to throw some magic into my engagement. Like the elves in the cobbler's workshop, they did something amazing that they didn't have to do, and I got a phone call to let me know it was done. Not five weeks later. Not one week. No, I got the call later that day. We had the ring - new setting, new stone, utterly beautiful - and it was perfect. Thank you. read more

Have been a regular customer here for years, buying watches, jewelry, high-end items for years and Adam was always our go-to sales guy because of his knowledge, customer support and always having been treated fairly and with confidence that we had made a wise purchase.. Went in last week and found that: 1) Adam had left the company for whatever reason: Strike # 1! 2) They no longer carry Rolex: Strike # 2 (seriously, you dumped Rolex! !?!?) because as I was told by a staff member Grebitus didn't want to pay Rolex merchandising requirements!) And finally, they just don't seem to have an interesting inventory anymore whereas before we could always find something interesting and unique as opposed to a bunch of fancy glass crap items etc you find at other supposedly unique shops. Grebitus is now mundane and we find no real reason to go back, especially with the poor parking lot arrangement which I have put up with over the years, but no longer will, as there is no compelling reason to return. Really sad that Grebitus would let their reputation sink to this level on what old man Grebitus took generations to build-upon. read more

I recently dropped-off my wife's ring after a couple of the diamonds had fallen out of the setting. Peter Redgrove was very helpful and my wife's ring looks as good as it did 26 years ago! They also resized and tightened the diamond on my ring's setting. Very satisfied! read more

I will never go here for jewelry appraisals and I would advise others to avoid them at all cost. Several years ago I had the need to have my ex wife's engagement ring officially appraised for insurance. Just for full disclosure, I was taught by my uncle (a very successful jeweler in the Bay and my father's business neighbor - a very successful local jeweler) how to pick and grade stones and settings to build a beautiful and valuable ring. With this I went to the Los Angeles wholesale mart and after a full two days settled in an extremely high quality stone with a beautiful secure setting. When I went in to Grebitus, I explained why I was there and gave an honest accounting of where the ring came from and what I had paid at wholesale price as I felt that completely honesty was the best policy. What happened was that I was slammed with attempts to sell me "something nicer and more valuable that she would like better from them" for almost an hour until the official appraiser (who was sitting in an office the whole time doing little to nothing but watching the floor through the glass) finally met with me. I repeated my tale and was told it would be over $150 to do the appraisal and that they would need several weeks. Needing the official certificate, I reluctantly agreed. When I received the call several weeks later to come get my property, I was dumbfounded at the horrific and degrading appraisal that was done. The description alone was not even close to what the actual item was and looked like it had been done by a poor student. The valuation was a fraction of the retail value. Oh and to boot, they xo rubies to hammer me to "buy something of better quality" from their shop. I have a real problem with this kind of business practice and strive to expose it whenever possible. I am looking to get some very valuable pieces appraised right now and wanted to repost this review as a warning to people to patronize Grebitus at your own risk. Funny enough I called a very reputable dealer in the area and when I related the experience the fellow laughed and said he was not either shocked or surprised at my experience. read more

I needed some jewelry repaired, and wasn't sure where in Sac to go. My items were family heirlooms which weren't purchased in a jewelry store, so I was wondering what kind of service I would get. My aunt suggested Grebitus because she has been going there for years and was always pleasantly satisfied. Today I went in and I was so impressed with the customer service I received from Kim. She was so welcoming, friendly and efficient. My jewelry was repaired and looking better than ever. I really felt she went above and beyond, and I will now become a repeat customer. read more

Got a tune up done here on my wife's wedding ring. They do great work! Mike was very helpful. It's hard to find a good quality jeweler who's not sheisty. I've found my new jeweler and highly recommend this place. read more

My and my now-fiancé's initial experience was with the Sacramento Grebitus but in our journey to "engagement" we visited both the Sacramento and Folsom Grebitus. I first ventured into Grebitus for a couple ring re-sizings (family heirlooms that didn't fit). I was greeted by Peter, who was more than happy to assist in sizing my finger and giving me a quote. While speaking with him I mentioned my [then] boyfriend and I were in the "diamond shopping" phase and we had already purchased the band (Tacori). After working out the details of my ring re-sizing, Peter offered to show me some diamonds to get an understanding of the varying qualities and cut. In short, he and the diamond expert (his name escapes me) were fantastic. So much so that my [then] boyfriend willing came back to the store with me the next week (when my ring re-sizings were complete) to view a couple diamonds Peter had shipped in. Not only was the quality of the ring sizings the best I have seen to date, but the diamonds he showed us were jaw dropping (and at a fair price, mind you!). Unbeknownst to me, after viewing the diamonds that day, my [then] boyfriend called Peter and purchased one of the diamonds. Let me tell you, that ring shined like the sun (and still does!) when he popped the question! Why there is a single negative review here, I do not know. But I do know that we were never treated with an ounce of disrespect and we never felt pressured to make a purchase. Our positive experience with Peter (and Grebitus, generally) is one we will never forget. Grebitus has undoubtedly made us a lifetime customer and with great pride we now refer to Peter as a friend. read more

The customer service at Grebitus is top notch! No hassle, no pressure. My sales representative was Adam. He was personable, knowledgeable and professional. I did not feel rushed and he gave me full attention throughout. He even delayed his lunch hour to accommodate my schedule! I felt that he genuinely cared about finding me the perfect watch and focused on my needs rather than trying to sell me most expensive. I can see why he is mentioned so frequently and rated so highly on this Yelp page. I would definitely come back again. Ask for Adam! read more

Did not buy anything here but was amazed at their customer service. Two different people helped me, very nice and went above and beyond. I bought a wedding band in San Francisco and when i got home I noticed one of the stones looked black. I really didn't want to drive back to san francisco and when i called the jeweler they were confident the black was just polish from resizing that got stuck under the stone. I went to Grebitus and explained the situation, they examined my ring and cleaned it over and over again until the polish got out from under the stone. Will definitely be coming here to buy my fiance's band! read more

When my watch needs work, this is where I bring it. If you want expert Rolex repair and service, Adam is the man for the job. This work is never cheap, but Adam will not do anything that is unnecessary or pad the bill. My 25 year-old watch looked and ran like new when I got it back. I'm very happy with this jeweler! read more

I love Grebitus!! We bought our wedding rings here and they were fantastic. They were super helpful and made the whole experience so great! We went here because my parents got their rings here in the early 70's and my Dad has bought my Mom jewelry here throughout the years. They are professional and have beautiful, unique rings. I always get compliments on mine and I know it's because we took the time to get off the mainstream path and really look for something of quality. I also love that they will clean my rings anytime at no charge. Excellent customer service! read more