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    Jubilee Master

    4.2 (10 reviews)
    Open 10:00 am - 6:00 pm

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    Jim L.

    worst experience ever! these guys claimed to be an expert and can repair and restore your old jubilee bracelet back to glory but not in my experience. first: their posted price on their website does not includes shipping fee charge or payment method, they were never disclosed. i was told i had to ship in the bracelet first for inspection, they cost will be determine. it is after they received the bracelet i learned that all the procedures and payment methods: they dont accept any credit card payment but payment only paypal through friends and family transfer, the repaired bracelet will be ship upon completion and payment. i learned after that they ship back the bracelet through usps priority without insurance on the package and at a much lower cost than i had paid. be aware: sending payment under paypal under friends and family does not allow the service to be disputed after. my jubilee bracelet just came back from rolex service center after a full service and polished as show on 2nd photo, no scratch no dents and no damage. the bracelet i received upon completion was damaged and with scratch all over, the bracelet cannot laid straight on a flat service as shown in a photo. i was told that it will straighten out after some wear time and they will repair the dents and scratches. the bracelet returned back after 3 weeks and scratches and dents remain, they did attempt to polish out the bracelet but their polishes made it even worst than before. i am told that i should have the bracelet repair before sending it for service at rolex. one of the worst experience ever, their reviews are made up and cannot be trusted. never again!

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    1 year ago

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    16 days ago

    time waster. Did not appreciate. Will set up an offer, ask you to meet somewhere and then try to lower the price to meet closer.

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    8 months ago

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    8 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

    Amazing service! John helped me with my grandpas old watch and adjusted to my size, thank you!

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    3 years ago

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    Review Highlights - Jubilee Master

    I brought in my 1978 Rolex Datejust for a bracelet repair, All I can say is they are professional, simple , and easy.

    Mentioned in 2 reviews

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    Great experience with this store. Came in for a crystal placement on one watch and a battery on…read moreanother. Both were done within half an hour at reasonable price. Would recommend and bring more of my watches here for servicing.

    I've been bringing my watches to Scott Doan and have had a good experience with him over the years…read more One day when I went by his business in the County Club Mall I noticed that he had screws for eyeglasses in a small bin along with the bins he had for the various watch parts. I asked him if he could replace a missing screw in one of my pair of glasses. He said he could. He wanted $3 to remove one screw from from the glasses, and another $3 to install another screw that matched it. He suddenly became very defiant, and appeared angry for some reason. I take it that he is out of his area of expertise working on eyeglasses. He fixed the glasses so they would work. When I got home I noticed that my glasses kept tightening up on the side that he put the "matched" screw in. I got out my eyeglass screwdriver which is a single blade type for my glasses to loosen the screw that he put in some so that it wouldn't bind. The "matched" screw that Mr Doan put in had a phillips head! The screw he put in did have the correct pitch thread, and that was it. The screw he put in was very tight, and was way too long. I couldn't loosen the screw he put in, so I had the throw the glasses away. I do realize that Mr Doan the owner, specializes in watch repair, cleaning, replacing the battery, and watch band sales/replacement. It is best for him to stick to watch repair. Mr Doan accepts cash ONLY, gives NO receipt. All sales are FINAL. If you don't mind paying cash, and don't need a receipt, See Mr Doan. Forget having him work on on your eyeglasses, I did.

    Ray's Jewelers

    Ray's Jewelers

    (20 reviews)

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    I just relocated to the Sacramento area and since my wife and I have no previous relationships here…read more(buisness or personal) we are in the process of finding a new everything - (dentist, mechanic, dry cleaners etc...) and since we don't know anyone that can give us any recommendations, we are on our own and forced with doing the old trial and error method. This is what I have to say about my experiance at Ray's. Now I know this isn't a deal breaker and its kind of small, but its nice when you are actually welcomed when you walk in the door, I find most places don't even care enough to acknowldedge your there, let alone be able to help you with your problem. I felt very welcomed here from the start and can see they are happy I am there too. They had the right batteries in stock for my watches, then showed me a huge selection of replacement leather bands that I needed, even knew why my Eco Drive watch was no longer charging and were able to repair it right there in house (no wating to send it back to the manufactuer). By the way they were going to do the work right then if I had some time to wait, which usually never happens when I go somewhere no matter if the place is busy or not. I know I am being long winded but its so nice to finally get someone that knows what they are doing and can actually help me, when you are relocating 3000 miles from one coast to the other you end of doing a lot of buisness transactions. Many places stood out but not for the reasons you want. Ray's made an impression on me, and family owned places like this are becoming harder and harder to find, with so many people choosing cheap prices in exchange for absouletly the worst or non exsitent customer service, forget about quality. Ray's is a welcome relief from the way people are use to being treated.....and by the way Ray's prices were the same as the big box stores. They made an effort to remember who I was, that I just moved here and started a new job. If you want to feel like your business, time (pun intended) and money are appreciated and tired of being treated like you are interupting their personal call or text message. Then give Ray's a chance to earn your buisness, you will definatly feel like your needs are being met and you might even leave with a smile. You should feel good about spending your hard earned money....(when is the last time a place made you feel like that)! Thank you Ray's, you have earned my buisness

    Ray was awesome, changed my watch battery, and repaired the band on my Tag Heuer for a great price…read more Was in and out in less then 30 minutes, definitely a master at his craft!

    Jubilee Master - watch_repair - Updated August 2026

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