this is my Fav location in the city .. it's so spacious so you aren't maneuvering around the other…read morepeople in the shop. They have tons of flavors .. my Favs at the moment are Salted Butter & Oat Milk iced coffee ..

No large pink spoons, ever. $2.50 for a plastic spoon seems like a profitable product you would…read morewant to sell and pink obviously popular as you don't have them. Asked to speak to the manager Friday afternoon but not back till Monday. Try to call you have to leave a voice mail. Call the corporate office and get a customer service voicemail too. Terrible. What happened Neil Hershman? This can't be the company you fixed years ago!

About a year ago, when I walked by Lilo Creamery on First Avenue between 81st and 82nd Streets. I…read morewas surprised by a poster that was attached to their front foor, explaining that the fzmily had been in tbe restaurant business on the upper east side for msny years and were now opening up this new ice cresm shop. I liked their personalzed story. This wasn't a chain or franchise nor was it osned by a corporate conglomerate but a " Mom & Pop" shop. When I walked by, it was early in the morning and they weren't open but I planned to return. Yesterday, although it was an unusually cold and rainy afternoon in April and I was thinking, I would have preferred buying a hot cup of coffee, I hallened upon Lilo's and decided tonwalk inside. I was immediately impressed by their incredible selection of ice creams that are written in colorful chalk on the walls of their store! To my amazement, they buy homemade ice creams from all over the country and have, if possible the mighedt selection imaginable. They slso sell soft serve yogurt as well as ice cream and have a very impressive selection of " add ons" ( sprinkles, etc) . I was slso surprised by their selection of different cone options including gluten free and pretzel ! Since I was in the mood for coffee, Sonam, offered me two options, and J chose coffee with cookies. It was DELICIOUS! Having read some of the other reviews, especially some of the negative ones regarding their prices, I did not think that the cost was out of line since you canesdy spend over 10 dollars in domebof these high end ice cream shops. Of course, you could go to Mc Donald's and buy a cone for a dollar but you might not be eating anything that has milk or cream. ! I loved Lilo Creamery and while it's many blocks from where I live, I'll definitely be returning soon!

Food/drinks: coconut almond joy is to die for!! And lots of specialty flavors as well…read more Atmosphere: cute and little, limited seating, a bench outside Service: very friendly!!! They let you sample their flavors Price: pricey but as expected in NY!

I LOVE THE GELATO AT VENCHI. I have visited at least 3 or more of their locations in Manhattan and…read morethe consistency and quality is excellent. I know I can count on a delicious, satisfying GELATO OR SORBET. And NICE SERVICE, TOO!! I definitely recommend that you stop in, if you are lucky enough to be at a VENCHI GELATO LOCATION. Enjoy!!

After lunch the next best thing is dessert, this place is well known and I finally have a chance to…read morecome by and try some of their gelato. I like the concept of getting a chance to sample a few flavors before picking the ones I want. In the end I went with pistachio, it was rich and full of pistachio flavor unlike most places. There was a decently sized line and there aren't any dine in seats that I could see, but a nice grab and go spot for the summer.

I was hesitant at first because, honestly, I thought this was just a candy store. I'm so glad I…read moredecided to give it a try! They have a great selection of both candy and ice cream, with lots of fun ways to customize your treat. When you walk up to the door, you'll be greeted by a friendly gentleman who takes your order (I forgot his name). If you stop by, be sure to compliment his bowling shirt. he's had it for over 16 years and takes incredible pride in keeping it looking great. It was such a fun conversation and really showed his personality. He was incredibly friendly, welcoming, and genuinely enjoys interacting with people. You can tell he takes pride not only in his shop but also in providing outstanding customer service. Great treats, great atmosphere, and even better service. I'll definitely be back!

My daughter and her friend walked there for dessert and found the service (the son of the owner…read morehelped them) to be very friendly and they absolutely loved what they ordered (brownie, cookie and an ice cream sundae). Happy to have discovered this neighborhood spot!

Wonderful ice cream, with over 30 flavors, also many sorbet flavors. The staff is always friendly .read more

i've been going here my entire life, phenomenal ice cream, and almost everything else. However, the…read morereason I'm giving four stars is because I ordered hot chocolate with cookies, as they say on the blackboard that the Hot Chocolate comes with free cookies. They truly might as well erase that, because whatever those things were, you cannot call them chocolate chip cookies. They were hard as a boulder, stale, tasteless, and almost white, completely colorless. Made my mouth extremely dry. Quite honestly, it felt like an insult, "yeah hey here you go I'll be generous and throw in some cookies for you and I'm making sure I choose the absolute shittiest ones I can get"

This review is for Van Leeuwen Ice Cream, and honestly, this one hit me right in the nostalgia…read more Last night my mom and I were craving a little ice cream. The spots closest to us were closed, so we decided to make it a whole thing--me, my mom, my son, and of course the dog. Full family ice cream scavenger hunt. We ended up at Van Leeuwen, and the moment we saw the shop, we were so excited. I remember when there wasn't a storefront--when it was just the truck roaming around Brooklyn. My mom and I used to go all the way from Jersey to Brooklyn just for that ice cream. The very first time we tried it, we had just finished dinner at Sweet Chick's, saw the truck, and said, "Let's get a sweet treat." I remember getting a ginger ice cream back then, and it was so good it stuck with me. So seeing the shop now just felt full circle. We sat inside and ate our ice cream, which made it even better. I loved the bright decor--it's clean, cheerful, and just makes you want to sit and enjoy your scoop instead of rushing out. It felt welcoming and fun, especially with the whole family there. I got the vegan mango sticky rice, which was absolute perfection. So delicious. I also did the strawberry matcha, and that combination was everything. The flavors at Van Leeuwen are just so good--you really can't go wrong. I also love that you can sample, because sometimes you need to taste first before committing, and both of my choices were a win. My mom did an espresso flavor paired with peanut butter, which she loved. And of course, my son kept it classic with vanilla and sprinkles--because kids are going to kid. Their vanilla bean is really good too--simple but done right. I love that you can buy pints inside or even create your own pint if you don't want just one flavor. And then there's Winter Wednesdays--buy two pints, get one free. Like... what are we even talking about? Go get the ice cream. Plus kids eat free on Wednesdays. We're New Yorkers--we eat ice cream in the winter. This just makes sense. Niya helped us, and she was so sweet and helpful. Great energy. I got my ice cream in a waffle bowl, my mom did too, and my son got a regular cup. The waffle bowl was crispy, fresh, buttery--everything you want. I also love seeing the growth--from a truck to storefronts to being in supermarkets now. It's nostalgic for me, and the best part is the quality has stayed consistent. The ice cream is always on point. Go in, sit down, enjoy the vibe, treat yourself, bring your kids, your family--get a scoop, get a waffle bowl, take advantage of Winter Wednesdays. You really can't go wrong.

My wife, daughter, and I visited on July 4 around 1:00 PM for ice cream. While paying at the…read moreregister, a sharp piece of peeling paint or coating from the counter went underneath my fingernail, causing it to bleed. The employee assisting me was kind and immediately asked a coworker to get a Band-Aid. Unfortunately, the second employee's response was disappointing. Rather than asking if I was okay or apologizing, she told me to "go home and take it out," walked away, and slammed the ice cream covers down. The original employee ended up apologizing for her coworker's behavior. Accidents can happen, but empathy and professionalism matter. I hope the damaged counter is repaired and staff receive additional customer service training so future customers are treated with more care and respect.

This review is purely biased based by my nostalgic love of Pinkberry…read more At the beginning of the Froyo craze, I used to get the original tart at a local Pinkberry at least once a week. After the hype faded out in the 2010s, I thought I'd never see another Pinkberry again. Imagine my surprise when I saw this place across the street from where I was dining with a couple of friends. It was inevitable that I'd make a beeline for it right after my dinner. As usual, I got the original tart with my favorite mix-ins: a scoop of melted chocolate crunch, cheesecake bites, mochi, strawberry, kiwi, and blueberries. The froyo wasn't as creamy as what I was used to, but it was still really good and satisfying to my craving. Similar to most Pinkberries, the shop itself was a bit small in space, so it's more fitting for a quick visit. Too bad I don't live in NYC, otherwise I'd definitely hit up this spot (and the other Pinkberry shops) a lot more often!

I've tried every other ice cream spot on the block (Anita Gelato and 16 Handles), so naturally I…read morehad to give pinkberry a try. I ordered the dairy-free coconut, which is the only vegan flavor they offer. It tasted pretty good and had a nice creamy texture. I do find it to be expensive and I don't like how they serve it for you. You have the option to get with or without toppings for a standard price, but you're only limited to 4 toppings, and any additional topping is an upcharge. They put the toppings for you with a tiny scoop, so the price difference didn't seem worthwhile in my opinion. There was a line and multiple DoorDash orders going out, so the service was a bit slow, but not a crazy wait time. The shop was pretty small, but has the same frozen yogurt look as other places, with limited seating. Given that there is another frozen yogurt shop legit 2 stores away, I just wanted to provide a comparison. 16 Handles has more vegan options, but tastes more like soft serve ice cream compared to yogurt. It's cheaper, you can control the toppings to ice cream ratio, but it seems like there are usually kids/students around. Pinkberry only has 1 vegan option, tastes more like yogurt, but they're sparse with the toppings and it's more expensive. However, there wasn't any many kids, I assume due to the counter service rather than serving yourself the yogurt. They both provided similar experiences in terms of customer service. Both frozen yogurt shops, though entirely different experiences. I would return here if I wanted more of a yogurt flavor, but wouldn't bother with the toppings. This place, like 16 Handles, is not Ike neighboring upscale ice cream shops in UES. It's cozy, a 2010 yogurt shop vibe, and is solid for casual ice cream. I would return!

Nice little shop close to levain, very small seating inside. The staff was very welcoming and…read moreoffered frozen yogurt samples. I follow the owners instagram for her nail content so I was curious to travel across coast to try haha. The strained yogurt is thick, similar to how you make it at home with press (thick, dry) not as smooth as labneh (which has a more tofu smooth like texture). It is thick, isn't sour, but also doesn't have a super rich in cream flavor. The toppings seem healthily made (canned/ from scratch granola) , but just seemed kind of empty for the price. They would do well with better packaging (smaller, maybe like gelato cups) and a better price point for customized options. It feels healthy and is a good snack. The froyo didn't really catch my eye or taste buds when I sampled. I also got a dubai chewy cookie which was a hit for the bite and surprisingly I was able to share it amongst quite a bit of people. Not too dry or sweet, decent flavor and overall solid experience. Not as big as the other one I've seen or super high quality, but its a good starting/first try one. The packaging did break apart in the bag I had and dust things with cocoa powder lol. Please check your teeth after biting. Overall, aesthetic staff. I feel for the price paid I'd rather have meals but Im also not from new york so maybe its common for the COL.

Small venue, with no seating…read more Aside from the ambiance, this venue has many different flavors of fro-yo. I do wish that the froyo was self serve or customizable. Customers can only choose 1 flavor and then fill it up with a bunch of toppings. Mango is their limited time flavor for the spring. Service was quick, despite there being a shortage of staff. I appreciated that. As for the mango flavor, it was sweet and similar to sorbet.