Decided to try this recycling place since the other one we went to was a bit difficult to find…read moreparking and the employees just took out items without letting us know what was going on. And after all the bins we filled we only received a little money back due to not clearly communicating with us the separation process. We turned in to this place, there is plenty of parking which is a huge plus compared to the other place. It wasn't clear where to get the large bins to place the recycling items, but a super sweet lady saw I was a bit lost so she told me the bins are in the back. We walked back there, grabbed a few bins back to the car and separated out each type of recyclable. Plastics in one, aluminum cans in another, and glass in another. Then we brought the bins to the employee to weigh the bins. The one working today is super friendly. He put each bin on a different scale. Then indicated to the lady at the stand it was ready for her to take the weight from each bin. She asked for a drivers license and then proceeded to give me a receipt. She was super sweet as well. After we grabbed our receipt, we walked to the ATM area and scanned the bar code on the receipt. The ATM took a little time to process, but soon it popped out the cash and then on top the change. As we were leaving the exit, it was a bit hard to see the cars and many were driving pretty quick so it's harder to leave. Overall, It was a super easy process. We will definitely be back.

Second visit to Radius and the service was just as amazing as my first review. Came on a Monday…read moreafternoon very very busy and James the cashier greeted me with a big smile. Wow! The gentlemen that were weighing and receiving the recycles were pleasant move so efficiently. Great place to recycle

This recycling place will scrap lots of things. Chainsaws that no longer work, broken stoves, all…read morekinds of things. They pay a little for different grades of e-waste. The staff is also very nice. The reason this is not a 5 star review is that under new management, they stopped taking cardboard. Hard to get rid of the stuff anywhere, so now I just burn it.

Terrible communication! No response to inquires and don't answer the phone. Mailbox is even full…read moreso unable to leave a message. Try to call or schedule a pickup to see for yourself. They won't respond! Better to go somewhere else!

I bought a few used catalytic converters from here. It was a really unbelievably good price that I…read morejust couldn't pass on. Now my F-250 has 5 catalytic converters. I'm gonna pick up a few more when I get my next paycheck, and get this sucker down to basically zero emissions.

Joe is such an awesome person. Very professional and curteous. I didnt know much about recycling…read moreat first, so the staff enlightened me, so that I could get more for my money if i disassembled the things I had. Thanks so much! That extra money afforded me the opportunity to pay for our camping trip.

UPDATE. They don't take any recyclables anymore. The owner recommended a new place to drop off…read morerecycling: Caraustar San Jose Recycling 388 E Alma Ave San Jose I came here two different times. First they said they don't take any electronic or wood recycles, only boxes. Today, they said they no longer take boxes. So this should be taken down.

Note: They have moved! They are on S. 10th St. near Tully, at the back of the Suddath property. I…read moredropped off an old printer and a box of small miscellaneous electronics. The charge was $5 for the printer only. Quick and easy. CALL before you go to make sure someone will be there!

Missed pickup, then zero accountability. My recycling bin wasn't collected because it was…read moresupposedly "too close to a vehicle" -- no notice, no heads up, just a missed week. When I called to sort it out, the rep gave me the runaround and basically said tough luck, nothing could be done until next week's pickup, other than scrambling to bag everything in clear bags myself in the meantime. No effort to make it right, no exception, just a shrug. If you're going to penalize customers for a parking issue you didn't flag in advance, the least you could do is offer a same-week fix. Disappointing service.

Tuesday, 12/23/25, our recycling and our next door neighbor's recycling was missed…read more I called both City of San Jose and Calif. Waste to report the missed pickup, but received no return call or recycling pickup even though we left our recycling cans out for the next few days. I'll understand if this incident and any other reports cause the contract to not be renewed or contracted for any other locales but this was zero service from our perspective. I'm posting this on 12/28/25, by the way.

Attentive and helpful staff. Even when it's busy, the lines move quickly and smoothy. Highly…read morerecommended place to recycle. Just make sure the CRV labels aren't off the bottles and cans and to pre-sort to make it easier on everyone especially the hard working staff.

the lady on the phone is slow coudlnt understand I wanted a quote for over 120ft+ of I beamread more

I dropped off a load of my electronics stuffs this morning based on the yelp's high rating. It's…read moretrue, they were very helpful! Thanks!

Well organized and very easy to drop things off. The workers are very cordial and helpful. Will…read moredefinitely continue using this service.

FALSE ADVERTISEMENT, closed sooner then it shows online RUDE DON'T GO HERE THEY DON'T CARE ABOUT…read moreTHE CUSTOMER called in about 25 before this place closed asked if I could still come in if I'm couple minutes before closing they said yes . literally called them at 3:43pm telling them im at the intersection waiting to turn in but the security guard the "BIG" guy working the gate was rude and pointed at sign showing it said closed. It was not 3:45pm yet I still had time to go in. security told me his phone says 3:45pm but no way it could when mine says I have 1:45sec left before closing .

Overall a very good experience. Offered the best price for alloy wheels compared to couple of other…read morestores I checked.

Workers here play favoritism. I was waiting in line for a long time and the worker made me move my…read morevan so his buddy can park where I was at. Wouldn't recommend coming here unless you'd like to wait in line more than once

The team at West Valley Collection is always helpful, on top of things and really great. Even…read morecalling in to make requests to clean a bin or upgrade to a new one are very efficient and pleasant. Thanks for being excellent at customer service!

I have to hire as per code for waste mgt in los gatos...a monopoly…read more....they frequently dont even pick up the garbage can...usually twice a month i have to call these jerks to report missed pickup...los gatos needs to get a new contractor!!!