As a Va native, I knew this location was going to be smaller. I walked through the furnishings to start and they definitely have a lot in here. But this review is for Robert in the rug section. He was so helpful, kind, and informative. I would come back just to see him! Highly recommend coming here for rugs and to work with Robert! read more

New to the area was excited to see there was an upscale furniture store near by. Being from Midtown Atlanta and having access to the best of most industries. My experience was shocking! No acknowledgment when myself or any other customers entering the store. The ladies sat huddled together chatting with no regard to anyone shopping! I had my very own Pretty Women experience. My last comment "BIG MISTAKE"... read more

We are all entitled to our own opinions, right? Well here's mine: Parking: 3 Location: 3 Decor/ambiance: 3 Customer Service: 3 Amazing pieces... OMG you'll want everything you se. The prices are steep (to me) as my pockets can't stretch but so far. The rug selection is by far one of the most glorious in the area. I didn't find alot of modern patterns. From what I could see most were classic, traditional and retro. They have loads of furniture pieces from all sorts of designers. They offer delivery as well. Again, great pieces, expensive pricing, cool location. I didn't recieve any assistance from anyone until I was on my way out. No one reached out to help me but 'oh well'... maybe my face was in shock at the prices lol. Check out Green Front! Super awesome showroom space. read more

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I've probably been to Green Front three times over the last couple years. No one has ever greeted me when I came in or asked what I was looking for. There was never anyone asking if they could help me and it was even difficult to get someone's attention to ask a simple question. One time I needed help in the rug dept but no one was around. I tracked down someone to ask and they said "oh, he (the rug dept guy) will be back shortly". I probably waited 1/2 an hour and when he finally came back (from lunch Maybe?) their were half a dozen customers waiting for him. It turned into a two hour wait only to be told they don't carry many modern rugs and none in the large size that I needed. Service there leaves a lot to be desired. read more

Some pretty things but staff/designers very unfriendly. No one ever acknowledged I was there. The only friendly person was the rug man. There are other design places nearby that I will explore for my design needs read more

They have some nice stuff but everything in there is priced at 3 to 4 times what these items should really cost. Those who are shopping here WANT to pay more thinking they are getting better stuff and they are better off for it. I've lived all around the world and shopped for furniture in places as far as Indonesia, Thailand and Japan. While some of the stuff was unique and potentially better quality than China made products...don't be fooled, nothing in there warrants that much extra cost. I should have walked out when the first thing you see when you walk in is an ugly animal lamp for $509. People who shop here have more dollars than sense! read more

Would be since to hear back from anyone since the loading crew incorrectly loaded the dining room chairs (not tying them down correctly after we even offered to let them use our straps). The dining room chairs (part of the $2800 dining suit we bought) flew right out of the trailer onto the Highway! It would be so nice to hear back from ANYONE after we emailed the photos in three days ago! Such a sad and disappointing experience right before the holidays! read more

Green Front Furniture - The loading crew incorrectly loaded out trailer causing two chairs to fall onto Highway on the way home! Very disappointed. - Furniture Stores Near Me - Raleigh, North Carolina

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Gorgeous rugs, best prices in town. Robert really knows his stuff and remembers his customers! I am pretty introverted and don't care for sales experiences and he approached it just right. read more

Darrell Grubbs is a gem! Has a great eye for design and super helpful. He even responded to me when he was on vacation. We picked out 2 Rowe couches, accent chair and ottoman, king bed, two swivel chairs all with custom fabric we love. And the price was very reasonable. We just moved from NYC and were happily surprised to find such a great store and team here. We also got two amazing carpets and the manager of the carpet dept even hand delivered one and helped instruct us how to best display. Looking forward to going back to the store soon to get accent tables etc. Thank you! read more

wow - beautiful furniture, ridiculously high prices and and completely non-attentive staff. We walked in and slowly walked around the entire store for around 15 minutes then walked out. We were met with plenty of eye contact however not a single person took the time to say hello... or even smile in our direction. For the prices they're offering their furniture, you can find antiques with more charm and character and save the attitude. I guess we were bothering them and they didn't really want us there anyway, so we left... and won't be back. read more

I love wandering through Green Front and seeing what they have in stock. This is just what a furniture store should be: lots of floor space with decorative groupings of a wide variety of furniture brands, with everything from bed frames to bookends for sale. I like this store for stand-alone pieces - when I need to fill a space with a table or bookcase, but I don't know exactly what I want, Green Front has a number of tempting suggestions. In addition to the furniture and decorative objects, there's an enormous room with rugs of all shapes, sizes and colors. Just go. Trust me. read more

Found this place for the first time recently. Many rooms of furniture, mostly console tables, chairs, sofas, accent chairs and RUGS! Not many beds. The rugs here really pushed it over the top for me! Many Turkish, ikat and colorful modern rugs that many stores just simply do not carry. Rugs also came in several sizes. I especially liked the indoor outdoor rugs and the salesman was very helpful about taking down rugs. The register is found deeper in the back of the store and there are swatches hanging for interior design choosing, but this place struck me as more of a place you go for a few statement pieces instead. read more

Can't say enough great things about this place- we live about 2 miles away and have walked away with some beautiful pieces for 1/4 if the cost of what restoration hardware would charge. Honestly can't recommend them enough. Look for Amanda if you go!! read more

Terrible customer service. Act like they are doing you a favor every time you talk to them. Made us wait over an hour to pick up our sofa we had bought and paid for and confirmed pickup. read more

Walking through this store is a feast for the eyes, unfortunately we experienced a famine by ending up without a crumb of decent service and without the item we placed a 50% deposit on back in early November. First, if I'd read the reviews posted here in advance, I would not have entrusted this store to order a big item, a beautiful custom upholstered bed for my and my fiancé's new home. It's true what others have written about the lack of greeting or assistance you receive when entering and shopping at Green Front. I've had much better greetings at Walmart. Still, we knew what we wanted, approached the desk and spoke with a salesperson who was actually friendly but left us on our own without much assistance to search through fabric samples. Again, we knew what we wanted and whizzed through the myriad of choices. We placed the order and my fiancé put nearly $600 on his credit card. We were told it would be 10-12 weeks before delivery. We were patient. Mid-January was the expected delivery time. Mid-January came and we'd heard nothing from the store, so I called. They couldn't find our order. My fiancé called and they called us back to report that the manufacturer's fabric was flawed throughout and the whole order would have to be started over! They offered no discount and couldn't expedite a new order, so no bed for us until late March. I asked the salesperson for a discount and she said she'd check with her manager. She called back and offered 10%. Seriously? I said we want 25%, waiver of delivery fee and guarantee of delivery date. Again, she checked with her manager, called back and said the best they can offer is 20% off, they couldn't waive delivery because they use an independent contractor and they can NEVER guarantee a delivery date. We asked for our deposit back. By then I had read these reviews on Yelp. I told the salesperson that they had 4 out of 6 negative reviews posted, all about poor customer service. She said she was aware. Green Front had many opportunities to make things right. They could have gotten creative, offered the 20% and a store credit, for example, but they did nothing but lose another customer and earn another negative review. This was a long one, and I hope helpful to other customers. read more

This Green Front store is an outpost from the original in Farmville, VA and only a small sampling, but the rugs are fantastic and if you know what you are looking for the prices can't be beat. Look for 'Robert the rug guy' and find it fast. The rest of the store is filled with great decorating options. Love this shopping opportunity! read more

Green Front Interiors is for the customer that has a vision when entering the place, Wanders around with their creative thoughts and plans in their head. NOT to be bothered by interruptions of annoying sales people. You will find just the perfect piece for your vision. LOVE this place. read more

While it is true this is not your typical furniture store such as Haverty's or Rooms To Go, it is not meant to be either. They really need to put a sign out front that says they cater to the trade, meaning educated designers who need minimal assistance and know when they really need to ask for assistance. As my wife is an interior designer and I did own a furniture store many, many years ago we actually prefer not being bombarded by sales people. The prices are actually pretty fair for what you are getting. Customers must know the difference between Bassett and Vanguard to be able to discern whether it is a fair price. I know that it does require a sales person to help educate the customer but having been in that role before, many times it just isn't worth the time and effort which all equate to unnecessary costs for the store. I do not know how many times I thought I had a Taylor King, Jetton, or Fashion House sofa sold only to find out that they found the "same thing" for half the price at Big Lots. I am not trying to justify or apologize for their business plan, it is just what it is. If you need a lot of assistance and do not really care about quality, then you would do better by going to Haverty's or one of the other big box furniture stores. The mark-up or margin will be the same or more, you just will not get the same product at the end of the day. read more

After reading so many bad reviews I decided to find out for myself, as I am in need of an item so I went there today to see. The place is packed full of stuff EXCEPT ASSISTANCE. I wandered through every room-was there about 20-30 minutes, never saw an employee and when I finally did they didn't even look up from their conversation. Prices on the pieces are a little high. I would NOT recommend this place to anyone, completely absent customer service/attention....like I wasn't even there. I would give zero stars if I could. read more

The Better Business Bureau needs to look into their business practices. After purchasing in September, I am now told possibly that I will receive my items at the end of January 2015. Judging from others who have shopped there and the horror stories abounding about lack of customer service, be warned "shop at your own risk!" read more

The staff seemed friendly enough for our purposes. I really hate having a salesperson trying to sell me stuff, so I appreciated their hands-off approach. Prices seemed fair in my experience. They have a lot of expensive pieces that are very high quality as well as many more moderately-priced options that are still reasonable quality. They do have an incredible selection of rugs, as well as a large variety of living room and dining room furniture ranging from modern to more traditional. read more

If you like good customer service and pleasant people this is not the place for you. I have purchased several pieces from them as their stuff is beautiful. After my last experience with a kitchen table I will never go back in there. I Purchased a kitchen table and was never even called to let me know that it was in. I had to call them and told them I would be there by 10 AM in two days. I had to hire a company to move my kitchen table and four chairs and four barstools. I was there at 10 AM with my movers that I was paying by the hour. When I got there of course there was no assistance. The man sitting at the desk, I don't know his name tell me to sit down and wait. I waited and I waited as my movers were sitting in the truck in the parking lot being paid. After 40 minutes I asked about my table and chairs. They had not even been put together. So I then had to wait another hour for them to be put together. I told him that this should have been done before I got there as he knew I was coming. He told me that him being told that was not going to get them put together any faster. He could have cared less and was very unapologetic. I will never step foot in that place again. read more

I will first start by saying we have purchased several items from Green Front with no issues; but I do agree with previous reviews that most of their associates seem more interested in sitting at the counter than helping customers. We have worked with the manager, Patrick and another associate Chris, and have been very happy with them. While they have many beautiful items they absolutely do not deserve your business. They will not stand by the merchandise they sell but will give you a weak almost rehearsed line of "we're really sorry but our hands are tied by what the manufacturers we sell tell us we can do." I was told this by Amanda P the GF associate. My response is simple- I didn't buy from the manufacturer I bought from Green Front. You need to stand by what you sell or find other manufacturers. My bad review is due to our largest purchase of two Taylor King chairs (about $1000 each) almost two years ago. One began to squeak within six months. It took a couple of months to get the chairs picked up due to unresponsiveness by both Green Front and the Taylor King rep, Josh Starnes, the whole process of picking up the chairs and repair took about six months. When we finally got the chairs back we were told "you basically have new chairs" well Amanda P, the sales associate that we worked with at GF was right we did because the same chair began to squeak five months later! Since it was around the holidays I asked that they pick up the chair after so we wouldn't have a semi-empty living room. I tried to get it picked up in early February but again could not get a timely response from Amanda P or Josh Starnes with Taylor King. By the time the chair was picked up it was April- we explained to them that it does not squeak very much when the weather warms up, have no idea why it mostly squeaks in cool temperatures but it does every time you lean back. Josh Starnes was told this and said he understood but he could still correct the issue. He even told us he thought he knew what the problem with the chair was. He scheduled to drop it off at our house two weeks later. I travel quite a bit so I had to rearrange my schedule to accommodate this. To my disbelief we not only didn't get the chair back we also didn't get a call from Josh Starnes. I emailed Amanda P at GF for information- the next day I got a response that she would find out on Monday. The next Thursday I had to email her again asking for information, she told me the chair had been delivered to GF. Josh Starnes the Taylor King rep dropped the chair off at GF instead of us as promised!! It turns out that he did this because they did not fix the issue and didn't have the courtesy or professionalism, and was clearly too weak, to just tell us he couldn't fix the problem. When I emailed Amanda P frustrated and asking for our chair to be delivered or a refund she would not respond. Several days later we received an email from Del Starnes at Taylor King- not sure of the relationshop with the rep Josh Starnes telling us he personally checked the chair after the first repair and the matter was resolved. I am shocked by the unprofessionalism of not only Taylor King but also Green Front. I replied asking to have my chair returned to me, it took over a week for a reply. Again Green Front does not deserve your business. read more

I have read the other reviews here and just want to add an additional perspective about the sales staff and their job at this particular home furnishing store. I have bought several expensive items from Greenfront, including a desk, a hutch, two Hickory Chair upholstered arm chairs, and now am planning on buying four Lillian August dining chairs. I would describe myself as and independant interior design doer and shopper, willing to do a bit on my own, and loving the process as many people do of creating personal spaces that reflect who i am and how i live with my family. First let me comment on the sales staff. They are not there for free interior design services. Their job is not to walk around with you to pick out stuff for your home. If you want that, you should go to Ethan Allen, like the other reviewer mentioned. But you will not have 100 brands to choose from, 1000's of fabrics from which to choose, and the quality of your furniture you can expect from brands like Hickory Chair, Precedent, Taylor King, Henredon, just to name a few. There are lots of different types of consumers, and I am one that likes to be left alone to contemplate furniture on my own time, not with a designer standing over me watching my reaction. If you want help, they will gladly step out from behind the desk and help you. But its been my experience that you have to ask. I think lots of interior designers bring their clients there to shop, so they don't offer help at first because they assume you don't want it, unless you ask. I like that. Don't bother me, i'm shopping. But what they do really really well is get you competitive pricing on custom pieces really fast. Maybe that is what they are doing at their consoles! And if you have shopped other furniture stores, and compared prices, it is really hard to beat Greenfront's prices. Ok so that brings me to another huge bonus for Greenfront. Not only is it in our backyard if you live anywhere in the Triangle, but it is HUGE. Lots of things to sit on, brands to see examples of, and all the fabric samples from each manufacturer they sell. And you can CHECK OUT the fabric samples! Furniture Land South does not let you take the samples. And did I mention their prices? I cannot believe another reviewer said they were expensive. I guess it depends on what you are comparing them to..... if you are comparing to Hunt and Gather, or Once and Again consignment stores, then yeah, they sell new furniture and are more expensive. If you compare them to FLS, Ethan Allen, or the other big box retailers (Pottery Yawn, Restoration and Crate and Barrel it) they are completely competitive and in my opinion a better value. You get a much much bigger selection under one roof, and your house might not end up looking the same as your neighbors. All good things. In terms of delivery times, they are not the manufacturers. They do not mill the fabric or assemble the frames. I cannot speak to the person whose order was lost. That is unfortunate. But for those that are waiting 10-12 weeks for delivery of a sofa, well, welcome to custom furniture. If you want custom fast, you can order from quick ship programs that a lot of companies have. If you order around market time, when all the designers order their furniture expect it to take even longer. Sometimes the fabric holds up the order, sometimes the frame doesn't make the boat from China, but whatever the case, every time i ever order custom upholstery i allow myself 10-12 weeks of not thinking about it. If it takes 8 weeks, yeah, i'm pleasantly surprised! It's just the beautiful nature of the beast and I am so grateful for all the craftsmen and women who live in OUR state that spend their entire lives painstakingly assembling furniture to grace our homes. When you buy from Greenfront, its a lot easier to feel like you are contributing to the healthy economy of our state, and contributing to the betterment of an important part of our state's history. If you buy from Home Goods, World Market, Pier One, and Target you are supporting the economies of Indonesia and China, not your fellow North Carolinians. I'm just sayin'. read more

I just had a terrible experience at Green Front Interiors that I won't soon forget. I'm in the process of redecorating my 4800 square foot house and have hired a designer to help me achieve this task. I need at least 4 Persian carpets and perhaps more depending on whether we decide to use any in the 5 bedrooms and other areas. Anyone who has ever bought or sold Persian carpets understands that you need to look at several in the space to determine how they work in the lighting and how the carpets work in relation to each other. In fact, most carpet stores have gladly sent me home with many more than I need in the hopes that I will find places for them once I get them home. This has proven to be a very wise strategy on their part as I have placed carpets where I wouldn't otherwise have used them. Of course the carpets are always secured on a credit card so there is little if any risk to the carpet shop. My interior designer suggested we look for carpets at Green Front Interiors since the place I normally shop for carpets isn't open on Mondays. Darryl, who identified himself as the manager, informed us that we could only take three carpets on approval. I found that odd but decided that I would try to start by finding two of the many carpets I needed. In order to do that we picked out 6 carpets (3 for the decorator and 3 for me). While there I also selected 3 other items to purchase today. I had actually picked out several more things, but Darryl said that we couldn't take any lamps on approval which is odd since NC law dictates a minimum of a 3 day return policy anyway. Darryl refused to let us take the carpets. He said that we could only take 3. When I told him that we were two people, he said that my designer could take 3, but I could only take 1. I said fine I'm a designer. He said I could only take 1. I explained that I really needed a lot of rugs and didn't he think he could let us take the 6 reminding him that they would be secured on a credit card. He said no more than 4. I told him that I really had a lot to buy but that I would be walking away without making a purchase of any kind unless he could find a way to let us take the 6 carpets. He refused, and we left. On the way out the door he said, "I'll see you again soon" in a very smug tone. Now I'm assuming that he was talking to the designer because he has done a lot of business with them in the past, but after this situation I certainly hope he reconsiders going there again. I turned around and said, "You certainly won't see me again, and I can also assure you that you won't see him shopping here for me again." What on earth did Darryl think he had won? The moral of the story is that Green Front Interiors may be fine if you are browsing for the occasional item. However, if you are on a mission and have some serious decorating to do, stay very far away. Especially if you are paying for an interior designer's time. The manager at Green Front Interiors, Darryl, is not only of little to no help, he actually seems to smugly enjoy making sure you won't accomplish your mission at his shop. read more

I agree with the fact that there's a lack of customer service. They don't ask if you need any help finding something, and when you ask them something they look at you like you are bothering them. It would be so nice to be greeted and helped by the staff. There's one guy who works in the back with rugs who is friendly but the other staff could use some improvement. read more

I've had nothing but pleasant experiences at green front interiors. And they have a beautiful selection of furniture and rugs. I wanted to post here to say that I appreciate being left alone in a furniture store to wander and shop. I don't need a sales person breathing down my neck to make a commission. If you are looking for that kind of customer service, head up glenwood to any big box store where you can't walk through the store without being stalked by a salesperson. read more

Great selection of every kind of furniture w/ knowledgeable and helpful staff.

If I could have given this store 0 stars I would have. It was a cold day, and the first room of the store is unheated. As we entered the main section of the store, there were two sales people on their computers who, surprisingly, did look up briefly from their monitors. That was the most attention we ever received from that staff. My mother and I wandered around for 20 minutes without any contact from the staff. If I have to beg a salesperson to help me, then I am out of there. We went to Ethan Allen in North Hills, and were greeted immediately with one of their decorators. She stayed with us two hours, and I purchased a new set of furniture for my living room. The decorator also came to my house, free of charge, to make sure the pieces chosen would work in the space. Green Front needs to teach their staff some basic behavior, like greet and help the customers. If there are no customers, then there is no store. read more