We had 2 splits installed and couldn't be happier with the experience. The system works great and…read morehas made a huge difference in our home's comfort. The team was professional, knowledgeable, and took the time to answer all of our questions throughout the process. Everything was installed efficiently and with attention to detail. It's clear they know what they're doing. Highly recommend to anyone considering splits or HVAC work!

I can't say enough about frank & frank. They r a wonderful company And they always do a wonderful…read morejob. Carlos was here today to do maintenance on my ac and furnace and he was so thorough with everything and just such a nice person.

Update: In addition to the fire hazards and repeated failures, the unit has also developed a…read morepersistent leak. Despite claiming in his responses here that he would make things right, Jake is no longer willing or able to contact me directly to resolve the situation. Instead, I'm left dealing with yet another round of service fees for problems that were never properly fixed in the first place. The leaking part in question can be purchased online for $60-$100, yet Turnbull wants to charge me $169 just to come out and tell me what I already know--that the same issue is recurring because nothing substantive was ever done to repair it. Now that the unit is "out of warranty," I fully expect they will find more problems and hand me another list of expensive repairs. Turnbull's refusal to stand behind their work, their avoidance of accountability, and their unwillingness to escalate customer concerns to management make it clear: this company puts customers last. Avoid Turnbull Heating and Cooling at all costs. Original Review - I am beyond disappointed with Turnbull Heating and Cooling and strongly advise against using their services unless you enjoy paying for poor-quality workmanship and constant repairs. I had my furnace installed by Turnbull in 2021, and it has been nothing but a headache ever since. I've had multiple service calls due to the unit not working, including two terrifying instances in less than a month when the wiring short-circuited and literally caught fire both times (photo attached). Now, in the middle of winter, I'm dealing with yet another issue--this time, the heat strip needed replacement. I decided to call Turnbull because they installed the unit and I assumed they would take care of yet again another issue. While the part was covered under warranty, Turnbull refuses to cover the cost of labor, leaving me with a $419 bill ($169 for diagnostics and $250 for labor). I've never heard of a warranty that only covers parts, forcing customers to pay out of pocket for issues caused by poor workmanship. When I reached out to Amana, the furnace manufacturer, they explained that their warranty doesn't cover labor because they can't verify if the unit was installed properly to begin with. This points directly to Turnbull's shoddy installation and lack of accountability. Save yourself the stress, unsafe equipment, and constant expenses. Avoid Turnbull Heating and Cooling at all costs. Their poor-quality work and refusal to stand by their installations are unacceptable.

They canceled their scheduled appointment an hour before they were due to show up at my house after…read moreI had already taken the time off work...twice. When I explained this to them the second time, they said "okay, nevermind, we will send someone today." No one showed up. I called again to make sure they were actually sending someone and I didn't take off another day from work for no reason and she assured me that I was the next stop on the technicians schedule. Nope. No one. Called again and they said someone would call me back with an update. No one called. Some of the worst service I've experienced in a long time. Won't ever use them again.

what I called this gentleman he called me back and then was extremely pushy about what his…read moreservices were going to be some of them being what I thought to be illegal break into service boxes or upgrade my 2017 or 2026 depending on what I wanted, I wanted somebody to come out and show up to my house and explain what was gonna actually I have no ability to understand why I hired an electrician. He was extremely pushy two days in a said, asked what show up and he was buying materials well, I was trying to do my due diligence to find two other people to give me estimates he did not like that and then he sent me a really nasty email telling me that he was the best there was and that he would no longer because he didn't want to fix anybody . I would not recommend him in any way shape or the end of that.

We go to James and team for all sort of electrical and contracting needs. He always delivers a…read moregreat job and helps us come up with creative solutions to code that meet our family and business needs. I've used him on about a dozen jobs over the years. He's in high demand, so suggest getting on his schedule.

A GREAT company! We got fast and AMAZING service when our heater went out on a Saturday night! I…read morewould definitely recommend!

Was referred to AV Enterprise Heating and Cooling by a friend…read more My AC was not working on the hottest day of the year. I contacted AV mid day. They fit me into their schedule by 730pm that evening. AC was fixed by 8pm. Courteous and polite, they answered every question, cleaned up as they went, offered some good suggestions as well. Very happy with this experience. Would highly recommend.

Great company since i hired them about 5-6 years back. Still doing business woth them kn a yearly…read morebasis and highly recommend.

I cannot say enough about Arndt HVAC. Jason is awesome honest and trustworthy. He does not take…read moreadvantage of us old folks. I would recommend him and his crew to anyone! And of course he has Dash working with him. he is a sweetheart!

I have been using IJN's services for a few years now and have had nothing but amazingly positive…read moreexperiences. I first hired him to trouble-shoot and ultimate replace my furnace when it died in the dead of winter. He saved us! Since then we have used his services for annual maintenance and repairs. I have recommended him to several friends and family members and all have reported positive experiences as well.

If there were a negative or -5 rating, this guy posing as an electrician and HVAC contractor would…read moredeserve it. He purposefully does not itemize invoices and then does not deliver on previously agreed upon work, that he has been paid for. Incompetent and half-ass finishes his work. Beware!

Recently, we bought a new home and have had a number of contractors over for various repairs and…read moreupgrades. One of the upgrades required was a new furnace as the original one was on its last leg. I called for 3 different estimates and received offers from 2 companies, including Betlem. From the very beginning, it was obvious that Craig from Betlem knew and understood HVAC. Not only was he knowledgeable but he took the time to explain in detail what I needed and why. I had numerous questions, all of which he answered. He spent a good hour at my house walking me through the various options available. It took me only a few minutes to decide to go with Betlem based on Craig's vast knowledge and customer service. On installation day, Betlem showed up on time and did everything they said they were going to do (Installed furnace, installed new thermostat, extended the exhaust piping, installed a new pump for the whole house humidifier, etc.) When I examined the work it looked clean and professional. After a few hours, I noticed that some of the pvc work was leaking. I called Craig and he sent over a service team the next day. The piping simply needed some additional glue to secure the fittings. While Aaron was here, he also setup the system so the furnace would turn off if the pump ever failed. He could have charged me for this because it wasn't in the contract and never came up but he did it free of charge. If you want a professional job with a company that understands customer service, you've found the right place. Thank you to Craig, Gordon, Dave and Aaron for installing our new Lennox furnace. We couldn't be happier and we will be Betlem customers for life.

Just had Betlem install a new furnace, wonderful business to work with. Right from my first contact…read morewith Jeff, who worked up the estimate, he was very pleasant, and knew what he was talking about. The Man, Adam, that installed the furnace was wonderful, friendly, respectful, of me and my home. he was fast and efficient, and did an awesome job. Very happy and satisfied with Betlem and their staff.

He was unreliable (canceled or no showed 4 times) and the little work that was completed was…read moreinstalled incorrectly and has to be ripped out. My house was an absolute mess after he left (drywall mud on my carpet, washing machine, floors, even in the floor vent!) and he damaged my brand new kitchen floor. He declined to work with us on resolving these matters and instead said his sister is a lawyer and he's "not obligated" to make this right. We ended up in small claims (where he also no showed). Now my next headache will be collecting the judgement against him. Awful experience all around.

JK was excellent from the start of my project! They return your calls explain everything they are…read moredoing with a reasonable estimate! Their work is excellent and can do most any job! They are honest about the time frame and show up when promised! You don't even know they are there after clean up each day! I would highly recommend them for any job big or small! RP