spoke to a nice lady on the phone made an appointment for the following afternoon. they never…read moreshowed up or even called. quite frustrating, considering I chose them based on yelp reviews, moving to other companies for help with my termite issues.

Wonderful service! They go above and beyond. Mauricio and Tyler were so understanding, helpful and…read moreeffective. Appreciate so much and highly recommend this service!

I wasn't sure if I needed service for kitchen fleas so I sent Liberty a message. John called back…read moreand was generous with his time in taking me through a list of steps I needed to take, as well as how to prevent the issue. Super helpful. Thanks John! Five stars.

Owner is a standup guy highly recommend this company to anybody. I had a small concern and the…read moreowner addressed immediately and made everything right

We contacted Tampa Bay Pest Pros and they were very responsive to our needs. Brian explained the…read moreservice and was able to send someone out within 48 hours. Their prices are comparable to other businesses that arent as responsive. Everyone was courteous and on time which is always helpful. We've setup a quarterly service.

Brian and his crew were fast, professional, and reasonably priced. Brian took the time to explain…read morethe best course of treatment to me and outline where my prior provider had fallen short. It was less than 24 hours from when we first spoke to when the job was completed. It's nice to see that some companies still know how to treat customers... thanks so much Brian!

Tommy, came out to give us a quote, and we signed up there and then. He was very personable knew…read morewhat he was doing, and answered all our questions. Tommy came back the following day to do our first service. Very professional!

I found my NEW Pest control guy...LARRY with Phoenix Pest Control. Knows his stuff and super…read moreprofessional. I just had him do three of my properties and one more to go! Answered all my questions and showed up . See you next time! Darla W.

Great communication. Showing up on time a big plus…read more Easy payment method highly recommend this company if there's any issues they'll come back as soon as possible within a day or so.

Person came on time and was very respectful and courteous. Informed me what he would be doing. Took…read morecare of same in timely manner. Price is I guess reasonable. Every company is more or less the same in cost.

Updating this review due to the damage they caused to my personal property. I have spoke. To Jeff,…read morethe office manager several times who claims he has asked the owner to resolve this problem but after 3 months the owner still hasn't contacted me now has Jeff called me back. I would not recommend them anymore due to vandalism and terrible customer service. I am attaching picture of a worker who helped himself to the gas blower in my garage and then flooded out the engine and simply put it back. I also caught them on video breaking a wooden bench rocker. Instead of doing the right thing, the professional thing by telling me they broke it they just left it in a pile with no mention. Just trash people and trash company. Update to comments about bogus trip charges there weren't conveyed to me at the the time or service. Haha. Laughable. You can't add a bunch of charges to a bill after you go to a house, break my personal belongings and then get called out publicly with receipts. Hope any of you prospective customers take note on the unprofessionalism of this company. Another lie by the company. No one told me anything about these surprise charges before the service was rendered. This is the first time I'm hearing this as Jeff never told me about these during any of our multiple conversations on the phone. I'm adding screenshots of all the emails I have sent to their office asking to be compensated for the personal items they broke and never told me about. Let's see if Brantley P. offers to show any proof of what they claim.

The Pest Control Technician, Peter Riedt, did an excellent job of providing information on…read morepreparation for the service. The service went as planned with no issues and the company did a great job of communicating throughout the process including notifying us when we could return home safely.

He honestly told me that the pest problem was not what I had thought it was (making me much…read morehappier).

I can't say enough great things about this company…read more From start to finish, the service and attention to detail were outstanding. I previously hired another company (Phoenix) to take care of a rodent problem and paid $3,000. Unfortunately, they never fully resolved the issue and didn't offer any kind of warranty. After that frustration, I found this company and wow, what a difference. For a fraction of the cost, they completely fixed the problem and stood behind their work with a 6-month warranty, something no one else was willing to do. Honest, professional, fairly priced, and results that actually last. If you're on the fence, don't be - this is the company you want.

Don't ask for credit card information before you even step a foot on site. Makes it seem like a…read morescam. Don't ask for credit card information before you even step a foot on site. Makes it seem like a scam.

1. I asked to show up during the time when my help will be there, because I was bed ridden and…read morecouldn't open the door myself. They showed up three hours after my help left. 2. Then they reschedule it twice last minutes, wasting my money because my help has to stay and wait for them to show up. My help was paid hourly. 3. Finally they serviced the house, but a week later the ants were and still are in my house. 4. I cancelled the services. 5. They send me the bill for the services, they didn't provide, blaming me for not being home. In the reminder letter they indicated one time, but they never showed up in that time frame. I have all the emails. 6. They are still coming, although I cancelled the services in November. 7. I spoke with the admin, and that witch yelled at me. Again. I have all the emails, which I'll be forwarding to BBB.

Always here when expected. Service was friendly and thorough. Excellent communication.read more

Bugs do not have a chance when Beacon gets on the scene. Imagine living bug and pest free in…read moreFlorida, it is possible, but only with BEACON.

Don't let these guys do your pest inspection they not only missed a termite infestation in one spot…read moreof the house we purchased not even two spots in 3 seperate spots in the house were active termites were. They're response there was no way of us knowing. Then what are you good for?

Always receive excellent service from Jacob! He is fast, efficient, friendly and professional!! I…read moretrust Family Pest to take care of my pest problems! Since being on a quarterly schedule...our pests are kept at a minimum. I highly recommend Family Pest Services!! Thanks!!