Booking a massage gets you excited about an approaching hour of bliss. You envision dim lighting, relaxing aromas, soft candles, and soothing music. You see yourself unclothing in a clean locker room, usually with a bonus steam or sauna room, and partaking in a variety of refreshments like nuts, herbal teas, and dried fruits. You get a nice plushy robe, a pair of slippers and wait until you are called to your room to begin the process. My guess is the Green Life Spa didn't get that memo.
On Sat, a friend and I booked an hour massage. We arrived at a parking lot in the middle of an office complex. We walked in and there was a sofa to the left and a small desk in the right corner. We waited about 2 mins and were eventually greeted by a sweet Asian woman who asked us what we wanted. We informed her that we were there for our massage service that we found on Groupon. We were about 15 mins early so she asked us to wait. She walked us through a short hallway draped in what appeared to be a deep purple, crushed velvet material, into a room with two low massage tables and a sofa. The room was dimly light and soothing music was playing so I guess they read that part of the memo- but that's pretty much where it ended. Now let's get one thing straight, we weren't expecting the Four Seasons Spa experience but we could have never prepared for what was coming next.
After the lady left the room, my friend suggested we turn on the light and oh that's when we discovered the horror!! First off I don't think they changed the sheets because one if the beds had a huge yellow oil stain and a piece of hair on it. They used paper towels with holes punched in the middle as face covers and there was a folded towel on the bed which we assumed took the place of the blanket that you are usually covered with. We looked under the table and saw two purple buckets -I guess purple is their brand color. Anyway, in one bucket was a bottle of pink lotion with a brown tip and hair on it along with some baby oil in a bottle normally used for cooking oil or sauce. There was hair on that as well. The other bucket had petroleum jelly and a paper towel and both buckets had hair clips. We contemplated just getting a foot massage but the more we sat waiting that even became unappealing. Not to mention communicating the shift in service was impossible. The lady was nice and professional and did try to get some clarity by calling a guy from another location that spoke English but the damage had already been done.
We later realized that the plush curtains we walked by earlier separated the other massage "rooms" and after a guy walked in and said "are y'all ready for me" we were done. To top it off, even though we didn't get the service, they immediately redeemed the Groupon. So if you are looking for a relaxing, CLEAN, massage experience, stay away from Green Life Spa- you won't find it there. read more