My elder aunt fell and hurt her leg a while ago, so we called WellCare Medical Transportation to…read morebring their wheelchair and van to take her to her doctor's office for her appointments because we always have trouble taking her ourselves. We have had a hard time lifting her from her bed, but the drivers with WellCare are cautious and help us get her into a wheelchair and into their van safely. I am so thankful for their help and services, their prices were reasonable and their service is always up to par. I will definitely be coming to them next time we need transportation for elder family members. I would recommend them to others because the drivers are very patient and cautious and caring. They also have gurney service, they have their own oxygen tanks, trained EMT's, and other supplies per request.

I am documenting an extremely serious and unacceptable incident involving WellCare transportation…read more As the facility social worker, I attempted to contact WellCare six separate times regarding a transportation discrepancy involving one of our patients. My calls were either completely unanswered or sent directly to voicemail, despite the urgency of the situation. WellCare transportation was responsible for transporting the patient to their scheduled appointment and returning the patient safely back to our facility. Instead, the patient was abandoned at the appointment location. When our facility contacted the drop-off location, we were informed, "These two men got mad because the patient was not ready and left." This is absolutely unacceptable. Transportation personnel becoming frustrated does not justify leaving a patient behind, particularly when they were specifically responsible for the patient's safe return to the facility. Their actions created an unnecessary and potentially dangerous situation and raise serious concerns regarding patient abandonment, neglect, and WellCare's ability to ensure the safety of the patients entrusted to its transportation services. Equally concerning is the fact that I made six attempts to contact WellCare without receiving appropriate assistance or a response. There is no reasonable justification for a facility being unable to reach anyone when a patient has been left stranded due to the actions of contracted transportation personnel. Our facility takes this incident extremely seriously and will be filing a formal grievance regarding both the conduct of the transportation personnel and WellCare's failure to respond appropriately. We expect this matter to be investigated immediately, including identifying the transportation personnel involved, determining why the patient was left behind, reviewing why repeated calls for assistance went unanswered, and providing a clear explanation of what corrective measures will be implemented to ensure this does not happen to another patient. Leaving a patient stranded because transportation personnel became "mad" is indefensible and will not be minimized or dismissed as a simple transportation error.

GMT took me to and from Keck Verdugo Hills Hospital ( Montrose, Ca)for some GI work ( April 2024)…read moreand I was delighted with professional friendly service. Nick was the driver; lives in the local area so very familiar with the trip details. These folks are great and I would recommend them highly.

From the owner: General Medical is compelte healthcare company specializing in non emergency medical…read moretransportation, ambulance, air ambulance, home health care, physical therapy, and medical home modification.

These guys are great always on time unlike other company's very kind and caring always help my…read moregrandma with bags and hold her hand over all these guys are great like I said. They really are the "BEST RIDE" thank you guys keep up the great work

I've used Best Ride since 2007 and have never had a problem with this company. Their service is the…read morebest bar none. The drivers are courteous, polite, friendly, and professional. They always pick me up on time so I am not late for my appointments, unless of course, there is an accident or something stopping the traffic on the freeway. The owner is always interested in feedback, good or bad, and he takes the remarks to heart. You can't find a better transportation company in the San Fernando Valley, I know I've tried other transportation companies and they couldn't hold a candle next to Best Ride.

I had an outstanding experience with this medical transportation company. The driver arrived on…read moretime, was extremely professional, respectful, and made me feel comfortable throughout the entire trip. The vehicle was very clean, well-maintained, and the ride was smooth and safe. What impressed me the most was how caring and patient everyone was. They treated me with kindness and made sure I got to my appointment without any stress. Reliable transportation is so important for medical appointments, and this company exceeded my expectations. If you're looking for dependable, punctual, and compassionate medical transportation, I highly recommend this company. Thank you for providing such excellent service--I will definitely use you again!

First company tried to sell me a Life Alert system before they would allow me to arrange transport…read more Bad move. I hung up. P&L was second company I called - the driver arrived exactly on time, they were very careful, gentle, professionally moving me and delivering me to my doctor's appointment. I called them for the return trip home and they only took 20 mins to get there (hadn't prearranged as has no idea how long the appt would be). Driver and partner were nice, van was clean, everything made me feel confident I had chosen the right team.

Malik is simply incredible! He was retiring for the evening…read morewhen I contacted him to pick up mom and ferry her to Kaiser. He was swift, courteous, and extremely capable/skilled in transporting my mother down stairs and into the mobility van. We will definitely be using his services in the future!

Malik did a great job HIGH RECOMMEND ! Good care on time and very kind and fairly pricedread more

Pacific care has been a reliable transportation for me since 2020. 5 years of great service and…read morewell mannered staff! Since I was a newly dialysis patient they made it so easy for me to get a ride to and from my appointments. I truly appreciate the care that they provide for me and others! They are so kind and caring as a company! Lawrence is the best person to reach out to and he makes you feel like you are part of his family!

Pacific Care is the best non medical transportation I have ever have and highly recommend due to…read moreits great service, amazing people that runs the business, great responsible and punctual drivers etc. They are a great team. They have all the necessary medical equipment to transport you depending of your needs. Once you get their service you technically lose confidence on trying others because they're the best.

Honestly, Essential Health Transportation has been a total lifesaver for my family. They handle all…read moremy mom's non-emergency medical rides to her doctor's appointments, and their level of care is honestly top-tier. She needs a stretcher and a stair chair to get around safely, and the team manages the whole process with so much skill, patience, and professionalism. My mom is a plus-size woman, but they always make her feel comfortable, respected, and totally at ease. Their transfer techniques, like moving her from the bed to the gurney or using the stair chair, are incredibly smooth, safe, and efficient. It's super obvious they're highly trained in patient care and medical transport. The drivers and the medical team are always on time, polite, and actually care. They go way beyond the bare minimum to make sure everything is safe and stress-free, treating your family like they're their own. I've even ridden along to see their expertise firsthand, and their dedication to safety is legit. I highly recommend Essential Health Transportation if you need dependable stretcher transport, mobility help, or non-emergency medical rides. Huge thanks to the whole team, and a special shoutout to Samson and Tariq for always making our last-minute trips happen and saving us from so much family stress!

Josè helped my mother get my 95 year old aunt to an important appointment today. He stayed the…read moreentire time, and even came into the appointment with us to help maneuver her wheelchair. He was truly a gentleman offering a hand to get us into the van and back home. Josè was extremely kind, professional and compassionate! We will definitely be calling EHT again when in need. Thank you Josè for your excellent care and service! (Great choice of music during transport too!) Highly recommend!

I highly recommend MedWheelz for any health transportation needs! Very affordable professional and…read morecompassionate! Making a reservation was convenient...The customer service is outstanding to say the least! Rene was very kind with impeccable driving skills! He made sure that I was safe to and from my medical appointments! Great company! Thanks again for everything!

This was my first time using a transport service. I needed a ride home from an outpatient…read moreprocedure, and arranging the trip was smooth and excellent. The transport arrived on time and the driver was very personable, professional, and courteous. The transport van was clean, and like new. It was a pleasure dealing with MedWheelz and I would definitely use them again.

Their drivers need some training. Their van # 022 cut me off on the freeway. Lucky I was paying…read moreattention. If they're that careless on the road, I can't imagine how they are with their clients....

After my knee a replacement surgery, I need help with transportation going back-and-forth to my…read moretherapy sessions. They were extremely professional always on time very well experience and always responsive. I would highly recommend careetech transportation Great group of people.