I'm only giving 1 star because 0 isn't an option…read more The owner "Jesse" has lost the idea of what customer service really means. If you call to speak with someone, you get a voicemail, every time. They made a mistake, and when I spoke with him he was defensive, rude, and seemed like he could not care any less about the inconvenience he caused. Perhaps, had I been able to speak with someone, or my email was returned in a timely manner, this situation would have had a different outcome.

The views from the balcony are amazing. It is nestled in the most serene place. It has a hot tub…read moreand the inn next door (sister inns) has a firepit for smores. Theres no front staff, you "check inn" by going to the lockbox and entering the combo they send you. The lock boxes are located at the bigger inn which wasn't written anywhere so it took us a while to get to it. It is within walking distance of the local bar, a restaurant and a gift shop. I HIGHLY recommend. The only negative I found was that the walls are super thin so you can hear your neighbors every move!

I was traveling through Woodland Park when a bad snow storm it. I was able to make a last minute…read morereservation at the Woodland Inn and ended up spending two nights there. I was thankful for how kind and welcoming the owners are. They made lovely breakfast and they've lived in the area for decades so they are able to give recommendations for local sites, restaurants, and travel routes. They were friendly and happy to chat but also happy to give me space and alone time. My room had a queen bed and an attached bathroom. There was no TV in my room but there is free WiFi. It was a very cold winter weekend but they had extra blankets. They also have a hot tub out back and they're surrounded by pretty woods.

We stayed here for a family reunion in July 2017. Sue and Frank were gracious hosts. Our room was…read morequite comfortable, and the breakfasts were delicious. We took family photos by the koi pond and up the path with a view of Pike's Peak. It was a lovely stay!

My god, nothing but compassionate, and thoughtful people work here. We were evacuated off our…read moremountain with two dogs and a cat!! These people not only put a roof over our heads, but were very understanding when it came to our German Shepherd, who is unaccustomed to seeing anyone other than family and friends!! These people are amazing, to juggle the thousands of tourist, and locals fleeing their homes, so proud to have neighbors like these!! Thank you All our love, Rob and Janette

Look Elsewhere. Booked 3 rooms. 2 had no soap. 2 had no bath mat. When the mats were provided,…read morethey were torn and unraveling. The pool water was not clear. Seem to use a lot of chlorine to compensate. Breakfast the second day was not replinished from the day before. Only had yogurt, dry cereal and pre-packaged rolls. They are either going under or just don't care.

This was another lucky find in the old downtown Manitou springs. It's not often one finds an…read moreactual motel. That is family owed and well cared for the staff at check in were friendly and offered great suggestions for area restaurants. The place was clean, well taken care of and offered a simple easy to go breakfast in the morning. Don't let the price fool you, it was a pleasant stay and located in a beautiful area of manitou springs. We would definitely stay here again.

"There's a Small Hotel" - Frank Sinatra/Pal Joey (1957)…read more We used The Villa Motel as a stop overnight from Denver to Divide (destination: Colorado Wolf and Wildlife Sanctuary). I chose The Villa based on the reviews here, and the fair price. I didn't want to pay $300 a night just for a one-night stay in the other more fancier places around Manitou as we were just crashing for a night (approx $105 a night off-season). PARKING: plentiful free parking during mid-March. ROOMS: The Villa Motel completely honored my request when I booked online directly with them (cheaper direct also). I asked for a corner room on the 2nd floor so it wouldn't be so noisy, and it wasn't at all. No elevators, be aware of that. If you don't want to lug your stuff upstairs, ask for bottom floor room. The rooms very large, even larger than our room at the La Quinta Inn in Glenwood Springs. The bed was comfy and just right for firmness. Everything was clean except I found a hair in my bed and there was a rolled-up ball of black hair in the bathroom but I was not grossed out by that since everything else was clean. Sheets smelled fresh and clean. Bathroom had nice amenities like make up wipe remover, bar soap and lotion, which was a very nice touch. The water controls were opposite for the HOT and COLD water, making it very difficult to figure out which way to turn the handles and even when getting the temp right, it would shift from hot to cold to freezing. I had to get out of the water stream every few minutes as it would go from scalding hot to freezing cold, until you manipulated the handles again. The water also backed up in the tub when we showered. The microwave and the sitting area is a nice touch, and the fridge. I am glad they have a safe. The last two hotels we went to did not have one (La Quinta Glenwood Springs, Drury in Westminster) A/C and heater worked very well, and quiet too. SERVICE: very nice people for check-in and check-out. Be aware the office opens at 7 AM, so if you have to be somewhere before that, talk to the office ahead of time to arrange something. We had to be in the town of Divide for our Alpha Wolf tour by 0745 and that was about 32 minutes away, so there was little wiggle-room for getting lost, etc. OTHER PERKS: coffee and continental breakfast in the office with some fresh whole fruits, pastries. The entire town of Manitou Springs is less than a 10-minute walk from The Villa, just take a left out of the driveway and keep walking. Laundromat a few feet away although I did see some washing/drying machines at The Villa. We did not use the pool in snowy March (closed). Manitou Incline views directly across the motel. RETURN FACTOR: a 100% YES. We love The Villa Motel. I also loved Manitou Springs and want to return again in the future. Keep small businesses in business! We love family-owned places and want to see them succeed, so give this place a try!

Entire campground experience was outstanding. Great owner, staff and accommodations. Minutes away…read morefrom Pike's Peak. Train ride to the top was excellent. Note: the owner continues to enhance an already excellent campgrounds.

I thought this would be one of my favorite RV parks since it's up in the mountains, but it really…read moredidn't have the outdoorsy vibe I was hoping for. It's just a big gravel lot and all of the RVs are crammed on top of each other. The site seemed smaller than the other RV parks we've been to. There's also no trees or semblance of privacy. On the positive side, site are full hookup. They have wifi and it worked pretty well. I probably wouldn't stay again if I could find another park nearby that isn't so cramped.

Closed at this time. I picked this hotel for the view from this bar/restaurant, but it is no longer…read moreopen.

Run down,,rude snotty entitled staff. No food no drinks, bar is closed. Stay anywhere else. If you…read moreask for assistance they will tell you management is not on site and you can only email an individual named Laura. Laura never responds. Horrible experience.

Clean, great layout, the beds are so comfy. The young man who checked us in was very attentive and…read moreprofessional. He cared about his job and was very polite. Next to perfect room. Would prefer king size beds though.

My mother and I are staying at this hotel because my father is at the UCHealth hospital. He is very…read moresick and the doctors needed some info that we left at the hotel so we rushed over to the hotel to get it. When we got to the hotel our keys had been deactivated and there was no one around to help us get into our room. I rang the bell and called the front desk several times. Then I started panic because we needed to get back to my dad. At that point I started yelling does anyone work here and nothing. We went outside and found a construction worker and he said he would help he got on the elevator and finally found the front desk lady. She was rude and said I'm the only one working in the whole place and acted as if we were unconvincing her by asking to get into our room that we paid for. Horrible I can't even begin to say how awful we felt after this experience. I don't even want to go back to get our things and check out.

One of the better hotel stays in memory. A quaint spot in Woodland Park that has the feel of…read moreluxury. Was quiet with a rustic vibe. The DVD and VHS collection was epic. The bed and bedding were super comfortable. Plenty of towels and bathroom amenities. Shower water pressure was great. Full size coffeepot. Plenty of hooks to hang coats and hats. Breakfast was simple. A quick snack to start eh day. Coffee was excellent. The kitchenette in my room was adequate with a full size refrigerator. Ice machine glory! Didn't make it to the hot tub. Overall I shout "bravo" and will visit again. You should check it out. You'll be glad you did.

We enjoyed our one night stay here in room 107 with our pup (for a nominal fee). The room was…read morecomfortable, clean and cute. The grounds are well-kept and have a nice area out back to walk your pups and view the gorgeous mountains. Sandy and Yolanda were nice to chat with and very friendly.