We have a tick problem and 2 small dogs. Kim came and thoroughly explained their process. Very knowledgable and pleasant. Just completed so we'll see how effective the application was. read more

I'm deeply disappointed in Green Pest Defense and feel compelled to warn others who care about the environment and animal welfare. Despite marketing themselves as an "environmentally conscious" pest control company, they flatly refused to consider switching to Terad3--a proven, wildlife-safe alternative to second-generation anticoagulant rodenticides. These traditional rodenticides are known to cause secondary poisoning in hawks, owls, foxes, pets, and countless other animals. I see the consequences firsthand as a wildlife rehabilitator, and it's devastating. I shared research, case studies, and personal experience showing that Terad3 not only works faster but also poses almost no risk to non-target animals due to the way it's metabolized. I also explained that I have seven pets and would feel far more comfortable using Terad3 than any traditional rodenticide. Their response? They cancelled my account--effective immediately--with no willingness to engage in a real conversation about safety or ethics. This company is not environmentally conscious. They are not interested in safer alternatives. And they are not transparent with their clients. If you are choosing a pest control service because you believe they care about wildlife, pets, or the environment--please look elsewhere. Maine is home to incredible wildlife, and I know many of us care deeply about protecting it. Green Pest Defense is not part of that solution. read more

Beware of this company. They came to 'remove' a wasp nest. Rather than doing so, they sprayed it, then told us to stay away from the area for 24 hours. When we returned, the nest was still there. They charged $325 for that 'service.' When we discovered that they hadn';t removed it, as agreed, they claimed that they didn't;t need to and that we had no recourse. DO NOT USE THESE PEOPLE read more

I was a loyal customer for 3 years, even after a rather inexcusable experience. Jonathan was the initial technician to start our first few services. He was extremely professional, thorough, & effective. We only saw him a handful of times after that, unfortunately. All of our pest issues that Green Pest Defense treated were previously resolved by proper outdoor applications. But last year the company insisted on coming inside the house. Although the technician seemed somewhat knowledgeable, he was extremely aloof as to his application of ant gel bait/pesticide. I spent an hour cleaning up after he left. I was dumbfounded to find gobs of gel out in the open, everywhere. The most puzzling to me was the blob right next to my kitchen sink on my butcher block counter top (photos below). There were blobs left all over my wood floors in areas that my grandchildren and pets could easily reach. It's been a year & I am still finding dried, too hard to remove, beading that he placed under my upper cabinetry. I wrote a very kind email to the company regarding my experience as I thought it worth mentioning for a few good reasons. The response I got was more of a "thanks for bringing this to our attention" with no apology. From then on I would request only outside applications- as those had worked just fine before when performed properly. Often I was not at home when the service technicians were scheduled to come. Because of this, I would email the company with specifics that were worth noting and information that would help save us all time & potential issues, knowing the more capable tech (John) was likely not the one to be coming. A few times I would request rescheduling as heavy rains were in the forecast & I didn't want to pay (for tick spray as an example) just to have it washed away. I realize they try to keep abreast of the weather situation too but I've always been proactive with potential situations & it tends to work out better if I do so. In the last year, we built a small play area onto our back deck for our toddler grandchildren. I know the products the company uses are supposedly safe when dry but I prefer no pesticides to be applied directly in the children's play area. I thought it would be helpful to put signs up showing "no spray" in the areas I didn't want treated. It would've been just as easy to treat under the deck as opposed to on the deck if the technician felt that portion of the house absolutely needed it to be, in order to be an effective visit. I also pointed out where we saw the ant trails and requested plenty of ant gel to be applied as we had a large amount of ants this season. Even so, I still had to do some of my own pesticide control. I let the company know that in the past, it took 2 visits with ample and strategic gel applications to rid the ants. They wanted to come in the house again & I reminded them of what happened the last time their technician came in & unless they could send Jonathan, I wasn't keen on it. They couldn't send Jonathan, evidently. I understand they assign territories- but it is hard starting off service with a great technician like Jonathan, then dealing with blobs of pesticides on my kitchen counter with another technician. Most recently, I had endangered monarch caterpillars taking up residence in a small area of my flower gardens. So I had put up 2 signs, one on each end of the area, signifying "no spray" between the 2 signs. I always signed it with a "thank you". Evidently I was asking too much as I received an email the next day notifying me that my contract was canceled referring to the signs I've left in the past. I've read some other reviews that people have left saying how this company was really good about not spraying kids' areas per request- so I'm not sure why my signs with my requests were too much to ask. I was trying to avoid confusion by leaving the signs which were easy to understand-in lieu of my not being at home to explain. I think that with my location being on the outer borderline of their service area, along with my requesting service in between regularly scheduled quarterly services, that they've been waiting for an opportunity to drop me, regardless of what their response here will be. Bottom line is I'm costing them more than they're getting from me. I tried explaining everything in detailed emails to avoid repeat services but one of their technicians used minimal amounts of product and effort in ridding the pests to begin with- causing the repeat visits. Not to mention that some pests will require repeat visits regardless. I have cameras all over the property so even with my not being home, I saw what was/was not being done. It's a shame to be treated like this as I've been a faithful customer & very considerate. But often as a company grows, it will do things of this nature. I'll be searching for a truly green company with more understanding of IPM & tolerant of small requests. read more

Green Pest Defense - Where the tech thought it a good idea to put a blob of ant gel/bait- on counter next to kitchen sink - Pest Control Near Me - Freeport, Maine

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We called Green Pest Defense when we found early indicators of mice in our basement. They were prompt, smart, professional and super effective. Since starting with them we've had no problems at all. The seasonal check-ups are really well priced, and have done wonders to keep bugs and ants at bay. Our local guy Jon is also just a super nice guy - and was really thoughtful about helping us work out out the right pest control strategy for our house & location. read more

They provided service last year as promised but took my money for this year's service and have ghosted me. They have not replied to my emails or phone calls. Be wary of this company. They are not honest or reliable!! read more

if you are a seasonal resident, this is NOT the company for you. They failed to contact our home watch person all winter ( name and contact info had been provided) and only checked our exterior. Our house was overrun with mice during the winter months. read more

I called to make an appointment and they sent Richard out the same day! He was friendly, and courteous and explained the process to me clearly and concisely. The whole process is very easy and I anticipate no problems with spiders going forward! I also found the cost very reasonable. Highly recommended! read more

Green Pest Defense has been wonderful ever since I hired them several years back when I found mice in the basement . They respond quickly , and have changed their scheduled visit on several occassions to be there at the drop of a hat , when I needed them to come when I was home . Thank you to Jon for keeping those little critters outside ! read more

Green Pest is a SCAM!! They came out to my house and after putting some ant bait down they said I would be all set. I signed a contract and one month later I still had ants and would NOT come back to check my house. When I called they they were rude and YELLED AT ME!! DO NOT USE GREEN PEST!! IF YOU DO YOU WILL REGRET IT. read more