got my aventon e-bike, great service. free installation and tune-up. satisfied…read more thanks

Evolution Cycles provides some of the best service I've experienced. The advice is honest, options…read moreare clearly explained, and there is never any unnecessary upselling or overcharging. The technicians are true experts who take pride in their work and deliver exceptional quality every time. Their attention to detail and technical knowledge is what really stands out to me. I service my high-end mountain bike and road bike here. Top-notch service and workmanship -- easily a 10/10. Highly recommended!

I had a great experience with Mike and the team at Evolution Cycles. They supported me from the…read morevery beginning as a true beginner and patiently helped me improve my knowledge and confidence in cycling over time. They were always cooperative and found ways to help me upgrade my bikes with minimal cost, which I really appreciated. I purchased a Cervélo R5 from them and later they helped me trade it and order a Trek Domane SLR 7 SRAM Force for myself and my wife. I also bought my Wahoo KICKR Bike Shift smart bike through them, and Mike fully supported the shipment and home setup. At this point, it honestly feels like a daily relationship, almost like family. Highly recommended for anyone looking for real support, honesty, and long term care not just a sale.

Very quick service, very pleasant to deal with, prices were definitely great…read more When I brought my bike in it was barely usable, when I pick my bike up it was better than new. I would go back anytime

I recently had my old mountain bike tuned up and serviced by Daniella at Bike Medic. This is a…read moresmall business run by a brother and sister team. They are not fancy, but they are honest, very reasonable and get the job done. What I liked the most is that she did not recommend the more expensive option. My gears had basically stopped shifting. Rather than replacing all the shifters and cables, she fixed them and only replaced what was absolutely necessary. My bike has been running super smoothly ever since. I plan to get all the family bikes tuned up at their establishment.

Small bike shop but it has everything I was looking for. Friendly guys and the owner too.read more

WAS HUNG UP ON FOR ASKING A QUESTION. Really disappointed in…read moremy interaction with whoever answered the phone this morning (July 2, 2020). I bought an adult bike from Cyclepath in 2019 and was hoping to get one for my daughter this year. I called and someone answered - I was intentionally being very pleasant because i was asking if they had stock for a 24 inch bike and I know stock questions are annoying sometimes! He told me in a deadpan voice "no stock." Thats fine. I went to ask if there was a size smaller and he then cut me off (I didn't even get to specify the size) and he said again in the same annoyed voice that there was no stock. I asked for clarification that they had no stock at all and he responded extremely annoyed and rudely that they had no stock (please tell me how I am supposed to have known this? I never received the Cyclepath stock bulletin, smh). To which I responded: "ohhhkay, you do not have to be so rude" - not raising my voice, but genuinely making the statement because I did nothing to deserve the tone. He then said: "Rude? How am I being rude?" and HUNG up on me. This is just totally unnecessary - I was hoping we could get bikes from the entire family from this store because I had a nice experience last summer, but obviously we will be taking our business elsewhere.

Saturday August 9 2025 2;30pm THORNHILL LOCATION. Purchaesd…read morea lock today. asked if i could use the washroom. went downstairs and door was locked and i knocked on the door,as anyone would do! So this is when things got interesting, man in his 30s tattoed up filipino who works there starts saying hey bro hey bro aggressively why are you knocking on the door bro hey bro. iam 60yrs old and i felt very uncomfortable with this aggressive posturing! Needlessly to say I will not be purchasing items at Any Location MOVING FORWARD! I will also be telling all my friends to stay away!

I got great service looking for an aftermarket brake light. Very impressive selection. I got a…read moreLezyne Strip Drive Pro Alert 400 worth every penny. It is amazing. The light is first rate.

Terrible customer service, was told to drop Of my bike the…read moreday before a scheduled repair. I got there exactly at 7, the sales person saw me and slammed the gates shut on my face, I understand I came when you just closed, you could have made your point in a kind way, but you were arrogant and un compassionate, it hard to believe there's such cold hearted humans amongst us. I really liked the previous owners. They've lost mine and my families business. Im happy a found another really amazing bike store with great customer service in the area.

After A very pleasant initial phone call. I brought my sons bike in to tighten the handles. I was…read morehelped very quickly and the bikes issue was sorted out faster than it took me to drive to The Velo Love Bike Shop. Thank you for the incredibly fast and very friendly service. I highly recommend going there for your bicycle needs.

Got my first bike in a long while and I'm so happy I did. The owner Andy is so friendly, patient…read moreand knowledgeable, and not pushy at all. He took the time to answer all my questions (silly ones and all) and was honest in the advice he gave. All of Andy's staff are also helpful and knowledgeable especially Ryan who took the time to help me pick out the perfect bike helmet while Andy was getting my bike ready. Before making the purchase, he asked great questions to determine what type of bike would fit my needs then showed me to those types of models. I was able to ride a couple of bikes to get a feel for the difference and determine which I liked better. In the end I went with the purple 2017 Specialized Vita model in small. It rides so smooth, is comfortable and brings back that feeling of freedom, pure joy and FUN! I had forgotten how amazing it feels to ride a bicycle since I haven't had one in over 25 years!! I'm so looking forward to taking this awesome piece of perfection on the road. If you're looking for a great bike shop to buy a bike or get your bike repaired or serviced, definitely check out The Bike Asylum in Stouffville. You will have an awesome experience with superb customer service!!!

Great location for price, selection, and knowledgeable staff!…read more Large selection of sizes and colors, and the staff ensures you get the right fit, along with all the accessories. Being vertically challenged (5'2) I struggled to find an adult bike for my height. I found the perfect Hybrid XS step through frame which was exactly what I was looking for. They serviced the bike before I left the store, and it came with 5yrs free servicing. Personal bike mechanic... yes please!! I definitely recommend shopping here... and thx to Zack for being so helpful. Bike details: Model: Liv Flourish FS 2 Color: Eclipse Size: XS Hybrid - Aluminum (Not included: Bike bags, bottle and phone holders, electric bell, retro headlight - from Amazon)

Terrible customer service. My husband was looking for a new bike and received a written deal for a…read moreGiant model with specific specs. On the day we went to pick it up, we also decided to buy a bike for me. After trying several options, I finally chose one. All seemed good--until they brought out my husband's bike, which turned out to have completely different specs than what was originally offered. We began discussing alternatives with the salesperson, and my husband started trying other models. Suddenly, the salesperson walked off to the parking lot because a friend of his had arrived. They came inside, but instead of continuing to help us, the salesperson turned his full attention to his friends and completely ignored us, it wasn't just a moment, it was at least 15-20 min, So we left. Thankfully, we then went to a store in Whitby where the experience was completely different. We were warmly welcomed, given clear explanations of so many options, and ended up purchasing two bikes very quickly. That's how customer service should be.