A great bike shop with kick butt staff…read more I admit; as much as I would love to be up on my cycling game I have slipped from the scene so can't speak to the great carbon fibre bikes Trek is known to manufacture. However, if you are looking for s top quality children's bike it would be hard to argue anywhere other than Trek Aurora. Trek stands by their bikes in both quality and longevity. For starters, two years of free adjustments. Secondly - they will trade in your Trek bike for the next size. The money I have thrown away, on department store quality bikes, repairs, and driveway give aways more than makes up the extra I paid in price. The staff, patient, knowledgeable and honest. From pedal trainers to 24 inch mountain and fat tire bikes - be sure to check out Trek. Your child will be as thrilled as mine is with their new bike.

A very disappointing location, with staff not properly trained in handling their own accounting…read moresystem. I wanted to return something I bought at the Toronto location, and I specifically phoned ahead and asked if I could do so. I was told I could, so I drove up to the Aurora store, just to be told they cannot do so, and they are sorry, and that the manager will make sure the staff are properly trained. Won't return - will drive extra to go to the Toronto location.

Got my first bike in a long while and I'm so happy I did. The owner Andy is so friendly, patient…read moreand knowledgeable, and not pushy at all. He took the time to answer all my questions (silly ones and all) and was honest in the advice he gave. All of Andy's staff are also helpful and knowledgeable especially Ryan who took the time to help me pick out the perfect bike helmet while Andy was getting my bike ready. Before making the purchase, he asked great questions to determine what type of bike would fit my needs then showed me to those types of models. I was able to ride a couple of bikes to get a feel for the difference and determine which I liked better. In the end I went with the purple 2017 Specialized Vita model in small. It rides so smooth, is comfortable and brings back that feeling of freedom, pure joy and FUN! I had forgotten how amazing it feels to ride a bicycle since I haven't had one in over 25 years!! I'm so looking forward to taking this awesome piece of perfection on the road. If you're looking for a great bike shop to buy a bike or get your bike repaired or serviced, definitely check out The Bike Asylum in Stouffville. You will have an awesome experience with superb customer service!!!

From the owner: Road bikes, mountain bikes, city/hybrid bikes, kid's bikes, BMX. Specialized, Norco, Masi,…read moreBianchi, Wilier Triestina, Haro BMX, We The People BMX and more. Full maintenance and repair services. Wheel building, Bike sizing. Clothing and accessories. Also the home of The Bike Asylum Cycling Club!

I brought my bike for a tuneup but after few days of using it the rear tire was loose ... good…read morething this happened when I am carrying my bike down using the stairs because the elevator is not working. I tried to contact Cycle solutions immediately but they didn't respond... this is the second issue I had after tuneups..the first one was a loose brake pad! Now I learned my lesson!!! I will never go back there again!

Had an unpleasant experience at the store this afternoon. I called the store to confirm that the…read morebike was ready before coming in to pick it up and when I got there the bike wasn't ready. There was a miscommunication and instead of resolving it with me, the store owner blamed it on me (the customer) which I'm paying for a service and was treated rudely. When I got my bike the tires weren't pumped and the chain wasn't greased and had ask for that to be done when it should be already be done! Honestly, with the amount they had already charged me and making me come back twice and how rudely I was treated, I won't be going back there again...It's too bad as it was a decent cycle shop before they had poor communication skills and start blaming on the customer and stopped doing decent extra work like pumping the tires and greasing the chain after a service. I will go elsewhere next time.

How come that your not giving tracking order on my order, it's been 2 weeks and no update for the…read moreshipping of my order, it's so sad, I hope it's not scam

From the owner: At SWIFT we specialize in providing premium e-scooter, e-bike, and EUC repair services. Trying to…read morefind a new ride? Give us a ring and one of our techs will find the perfect scooter for you! We are located at 80 Miller Street, Toronto. Our prices are unbeatable in the GTA, we match prices and offer warranties on all our repair services.

Very reputable and knowledgeable service and mainrenance of ebikes. Offers good purchasing advice.read more

I love this place. Had a battery replacement on my EM1 in spring of 2019. They did a great job with…read moremy repair. Biked worked better than new. Only took 2 days. Estimate was the cost. It was perfect. While there I eyeballed the SuperSoco TS1200R. Loved the bike so much, I came back and bought it 3 months later. Sold my EM1. I've been using my Soco now for 4 years. Never had a single issue. Drove the bike all over Southern Ontario. I made sure to have yearly brake tune ups. In the summer of 2022, my SuperSoco was stolen. Heart breaking to say the least. Within 2 weeks, and with a great deal of effort. I was able to find my stolen bike and get it back. The bike had been decimated. The electronics were destroyed. Batteries stolen. Battery tank destroyed. I was crushed. I called Yuri and he immediately got my bike towed from the location it was dumped at to his shop. He did this within a few hours. In the nighttime. On a Friday night. And it only cost me $100.00 . Tow companies were telling me a day or 2 wait and $300.00. Yuri was able to source out all the necessary parts and completely rebuild my SuperSoco to a brand new condition. It was incredible how quickly he acted and how he seemed to take this as a personal thing to himself. Yuri ordered me a new battery. I was even in contact with the suppliers in BC personally and they spoke highly of Yuri. My SuperSoco is still easily one of the best purchases I have ever made. Working with Yuri has been a pleasure. I'm so glad I became his client. I am constantly recommending EP Rider to anyone who talks to me about any kind of electric or pedal assist bike. I also like that Yuri is quick to give all the credit of the quality repair to his head mechanic Phillipe. Every visit I make to the shop, I enjoy shooting the breeze with Phillipe and hear the crazy stories he has to share about the ebike world he operates in. I know this man knows his business. I even make sure to tip him personally because as Yuri tells me. Phillipe is the "talent". Lol. If I could have left this lengthy review on Google I would have. They offer less room in their review options. I'll keep trying g though. Yuri. Thankyou. To the reader. Thankyou for reading this far. You won't regret doing business with EP Rider.

Do not even think about going anywhere else. Adrian is reliable, kind and extremely helpful. He'll…read morego above and beyond, and will make sure your ride gets to you in perfect shape. He's a pleasure to deal with, has awesome prices, and there's no surprises. As a first time bike owner and a newbie to it, he was so helpful in even giving me tips and tricks that I wouldn't know without him. Would not hesitate at all to recommend him to everyone (and I already have!)

Best service in town! Reliable, prompt, experienced and knowledgeable. Reasonable prices. Adrian…read moretwice provided me with time and money saving advice making towing my motorcycle a breeze.