This Public Storage is Easy to access, good service, affordable rates compared to others in the…read morecity.

Over the years I have rented self storage at different companies…read more Found that Public Storage is far more affordable than any other company. So I become a loyal "brand" customer...and rented at different locations in Toronto and Florida. I happened to come across 28 Estate Drive in Scarborough. I found their customer service superior! They treat this business as their baby and they do not only work there to get their pay check! They go above and beyond to help and very accomodating to fill their customers needs! I'm returning for second time this year to rent a unit from this location. Thank you to all, Yvrose, Udeni and Trevin! You got a customer for life!

You can only enter and exit from Alden. You cannot access the facility on Warden…read more They also send you a follow-up survey by email. They say that StorageMart will donate $15 to the Red Cross for every review. That makes them a pretty awesome corporate citizen if they actually do that!

Great price in the area, well-maintained, clean and convenient facilities, super nice and helpful…read morestaff!!!

Stored my stuff here for a couple months. The facility is absolutely pristine and the customer…read moreservice is good.

TLDR; Garbage, don't get fooled by their friendly veneer, they have no interest in actual customer…read moreservice. If need more than a basic locker to access 9-5/M-F, look somewhere else. Originally picked XYZ because of their customer service, even though they were more expensive, and the staff seemed to understand after hours access was necessary for people who worked for a living, and were renovating their house so thus needed to move things in and out of the locker on a daily basis. They were fine granting it in 2 week blocks. Then something changed internally and we were forced to call the facility every day, during the day, to get access that night, even though everyone is issued a unique access code. That was annoying enough, but boy was I wrong. Today, the day I was moving a large set of furniture to the locker, the staff forgot to grant the after-hours access even though I talked to them in person! (Their system is to write it on a post-it note and do it whenever they feel like it). Of course I also only find out at 7:05PM right after the office closes and no one picks up the phone. I now have to pay an extra $200 to keep the moving truck another day and park it in a random outdoor parking lot, unsupervised. In that one failure, the storage locker has now costed us almost the cost of the locker itself. I met a couple my first day at 7:10PM who was in a similar situation where they had driven down from Barrie only to find after hours access hadn't been given to them and there was no one they could call to get access. I should have taken that as a sign and cancelled my locker right then and there. I honestly would have been fine to pay an extra $10-$20 extra for blanket after-hours access, but instead their senior leadership choose to annoy their customers for no reason.

Very happy with the prices also the folks running the place are friendly and professional !read more

Was my first time there so i wanted to find some information and take a look at the facilities. My…read moreexperience went downhill as i was greeted by the larger asian guy with glasses at the front. I asked a few simple questions and was talked to like an idiot (you know who i am and you know i didn't say anything to provoke you.) . Like i should have researched and knew everything before hand. Was very condescending and rude. Went to the Alden location and was treated very well. I was given all the information and shown the whole facility with a smile. they got my business right away :). Keep up the bad customer service ! You wont get any business. Ill be sharing this with everyone i know. You are obviously new to customer service ! edited post. happy now yelp? this post WILL stay up for everyone to see

Saved us! We looked for an outdoor parking space for weeks and had no luck. Public Storage on…read moreHobson was so quick to help us. Max and his crew are so friendly and professional. This is the only place we will be recommending to anyone who asks. Right location, right people, and right prices!

Stay away from this establishment! They are total crooks. Despite purchasing the insurance we have…read morelost. When we moved our things in we, unfortunately, had the mishap of having 2 boxes that were left outside our unit. We received a phone call from them the next day saying we had two boxes that had remained in the hallway. I was grateful and thank them but and let them know that I was in between Montreal and Toronto and not back for another 3 weeks only when I returned I was informed that they had thrown away my boxes. I was absolutely stunned and frankly devastated because the value of the boxes was very important and precious to me. I was offered no compensation and was told that the management doesn't want them to keep anything for customers. And that the cleaning crew threw out my two boxes. That is obviously not what they did with the boxes. I stayed for a full year in their establishment in despite this since most my things were already there. I offered a reward to get my things back but obviously never got them back.

I'm really disappointed with Angel Movers & Storage. I received a positive recommendation for their…read moreservices from a friend, but when a representative came to our home and I answered the door wearing a mask (I was recovering from a contagious infection) and brought a mask for him to wear, he walked away and said "Our employees will not wear masks. We're not the company for you". For those of you still concerned about COVID safety, apparently this company is anti-mask. I certainly don't want people like that working long hours in my personal space during a pandemic!

A professional move by professional movers, really made a nightmare of a day a breeze. Team was on…read moretime and prepared. Moved from Etobicoke to downtown Toronto and found these guys online. Great service, clean and caring. My stuff was loaded and unloaded with care and not a scratch on any of the items and they stuck around to help move some of the big items into place. If you're looking for a fast, hassle free and fair priced movers these guys have my recommendation.

rented a unit for over a year. Didn't require it anymore so emptied it and found large framed…read morefamily pictures had water damage, and completely ruined. Put in a claim. almost Two weeks went by and no one had contacted me regarding the claim. after sending email with pictures. Over the week I called 4 times, never reaching a live person, having to leave voice message Each time. Was finally contacted to say claim was submitted and being processed. Two weeks later no contact again from anyone. Over the following two weeks 4 phone calls were not returned. Called a 5th time, only this time I went to the sales line, which is always manned by a live person. And as expected, call was immediately answered by a live agent in Customer Service, where again, I left a message requesting a callback from the Ajax location to call me. Message was delivered Thursday June 18 approx 2pm. Will update when I receive my callback.

Clean, safe, monitored facility and terrific staff!! Barb and John are wonderful! So nice,…read morefriendly, and a pleasure to deal with. My hat goes off to them. I had two storage units at this facility. The climate controlled ones are great. Clean and easy to use and get to. Also had two outdoor units and they were problem-free. After one year of having all my items in the units here, everything came out just as I had placed it in there. Zero issues. All items kept safe n' sound. If I ever need storage again, I will certainly go here! Hope to never need it again though. 5++++ stars!!

I have had a locker here for many years. Live in a condo and there is never enough storage space…read more Love the hours-open so many hours. always clean and very well kept. I have tried other places, but in my opinion this is the best. The only concern I have is the washroom. I wish it could be kept cleaner, but realize they can't go in and clean it after each person uses it. I would recommend this storage locker for sure.

A nightmare of an experience. The worst customer service and support money can buy. Overpriced,…read moreunorganized, unresponsive and unsafe. Moved in for a year to see prices increase, basic needs not met around the facility, and staff who don't care. Moved out to save money and gain peace of mind. Terrible.