I get sick from treatments at the cancer center so I booked for transport to & fro instead of driving myself. Today I had to take a green taxi both directions & had the most rude human being, self entitled & not thoughtful in any way. Cancer patients need to be calm, breathe deeply & not get frazzled. Don't get into intense situations. Who would think getting a ride would be so nasty! But he creates a very intense & hostile ride, called me a liar & made me wait 43 mins for my ride home, yelling at me. He exemplifies a former addict & someone who feels he's always right & the customer is not ever right. And his customer is on his timeline, not as pre-arranged, DO NOT USE THIS TAXI SERVICE IN SANTA BARBARA--THERE ARE SO MANY OTHERS THAT ARE DECENT & GOOD! read more

Bijan is AWESOME! VERY HELPFUL & FRIENDLY! Helped make a stressful time, easier. Great work ethic. Rare these days.

Saved our butts when American Airlines messed up our Phoenix flight and we had to get to Ontario with a taxi voucher nobody wanted to take. His little hybrid got us there right on time. read more

REEKED OF PIS and driver smoking. Driver actively hostile. 50$ for a 15 minute airport pickup. SCAM! as a santa barbara local, I should have known better but this was by far the WORST taxi Ive had ANYWHERE! read more

Well, I was going to give two stars for prompt service from the airport until I saw the USED DENTAL FLOSS on the seat when I got out. The car was filthy and the driver parked in the lot instead of at the taxi pickup, making us walk, and didn't even offer to help us put our bags in the trunk. We are lucky they fit with everything else that was in there. read more

I was one of about 30 people who had to unexpectedly take the Santa Barbara airbus from LAX due to our plane rerouting from Santa Barbara due to heavy fog late one night. The bus stop is in a dark location and I didn't have a ride home. Green cab was the first taxi I called and the phone was answered fast. The driver assured me he would be there despite my giving him only an approximate time. He was indeed punctual and even announced my name so I could easily find him among about 8 other taxi's waiting for customers in the dimly lit parking lot after midnight. He loaded my bag in his trunk and was very pleasant the whole trip home. After a long ordeal of a flight, I was very thankful. He made me feel comfortable and safe. I highly recommend and will use this company again for my many early morning or late arrivals at the airport. Thank you Nathan! read more

Made an early AM pickup appointment for the airport. Arrived on time, driver was nice and courteous. Car was a Prius-lots of room in passenger seats. read more

Had an interaction with my housemate and a driver, they were insistent on taking my housemates BMX bike wheel off to put the rest in a bike rack won't recommend their service. Won't be using them again. read more

My flights were so badly delayed that the rental car companies were closed when I arrived. Green Taxi is listed as 24-hours, but declined to pick me up at the airport when I called. I gave them another chance a few days later when I had to get back to the airport. Once again, they declined to provide a taxi, even as much as three and a half hours in advance. read more

BEWARE: Don't use this cab company! Took this cab from Santa Barbara Airport to a hotel near Carillo and State St., all of 9.7 miles, middle of the afternoon, no traffic, one suitcase. The Green Cab driver charged $43.00!!! This is theft! read more

Very rude. Would not recommend this taxi service to anyone. Spoke with the person working on 10/08/2022. This cab service should really consider having a talk with whoever is answering their phone on 10/08/2022 unless they want to continue losing customers. If you need a ride, just grab an Uber, Lyft, or Gold Cab. read more

Others need to know why to Beware of Green Taxi. This was a terrible experience. Driver picked up 3 sets of passengers (which is probably illegal) from SB airport and severely ripped me off for a 1.7 mile ride. It was $18. overcharged others too I'm certain. Flicked his cigarette on the ground, cab stunk, careless with baggage(slid and banged around while driving) cracked windshield. When I called to complain he said "how do you know how many miles it is?" Rude and a liar. read more

I wanted to tell everyone that I am retracting my last 1 star rating for GREEN CAB. I made a terrible mistake and gave them 1 star, I meant to give them a FIVE STAR rating!! If they gave you a choice of 1 being bad and 100 being the bomb they would definitely get 100!!! read more

COMPANY PUBLISHES DISHONEST FARES ON WEBSITE. Specifically, the company does not recognize published flat rates on website. Charged $450 (pre-gratuity) for Goleta-LAX when website says $175. Company claimed that we because we did not specifically mention the flat rate when booking, the flat rate did not apply. read more

Terrible! I will never use this taxi service again. I called yesterday to schedule a taxi ride to the airport for this morning (because Uber had been unreliable). The dispatcher was unprofessional and acted like it was an inconvenience to him that I wanted to schedule a ride. Then the driver did not show up on time and I had to call to make sure they were coming. They were 10 minutes late. The car itself was a disaster. Personal items everywhere, the trunk was half full of boxes and junk so it was difficult to fit my luggage into the car. The car was gross and the driver looked like he just stumbled out of bed. To top it off, he sped and drove I safely the entire way to the airport. I will NEVER use this company again. They were unprofessional from start to finish. read more

The dispatch was kind and professional. The driver needs a serious lesson in customer service. I have never been talked to so disrespectfully by someone before in a situation like this. We call a lot of cabs for a lot of our guests and I will never use this company ever again. read more

Friendly, zippy.everything I needed in a taxi. ... Only still typing because Yelp demands it. read more

Great experience with my driver! Exactly on time, took a good route, and pleasant to talk to.

On time and very polite-but I was really sad that it costed me over twice as much as LYFT OR UBER! I wanted to pay cash soo called this taxi service. I could have had an upgraded Uber or Lyft for the price I paid. Using my credit card in order to save ~is worth it. read more

Some rude southern ladies came into the store I worked at and asked me to call a cab for them so I called this company and one of the ladies talked to him but he didn't seem to understand where they were, she gave the phone back to me and the guy on the other end was literally yelling at me for reasons unknown! Do not use this company read more

Not sure how this business can survive. Like others wrote before same here: How basic is taxi service. Scheduled an early ride to the airport - they guy doesn't show up. So a friend being really upset called that business to test as he also missed a flight due to this shady man on the phone not showing up. When calling the guy who picks up is very aggressive, doesn't understand the address and yells. It's scary. Other folks in Santa Barbara that I know have experienced exactly the same thing. Aggression, somehow being under the influence and yelling. Please be careful - something is clearly wrong with the man on the phone who IF he feels sober and feels like driving seem to rip off customers to make up for the cancelled rides due to too much alcohol, drugs or both. read more

Called on Sunday afternoon for a downtown pickup. They never showed up.

How basic is cab service in a small place like SB? Bad omen when they answer their phone without saying the name of the business ... Calling the night before for a cab to the airport in the wee hours gets you a no show and leaves you scrambling for an alternative. read more