The driver was courteous, and appropriate. The ride was comfortable, and the driver didn't try to go a longer way to get there. Thank you Rose Cab I will call them when I need their assistance. read more

This review is just based on wait time, I've never ridden with them but I've called them numberous times and waited with people until the cab came. Since I call them while I am at work, wait time is important because the sooner they come the sooner I can do other things. That being said... This is my go to cab to call when people ask me to call them a cab. If you are on the Milpas side of town they're always fast and arrive within 3-10 min. I've called down the list of other cabs but usually get a longer wait for them to arrive or some of them take too long so I end up defaulting to Rose Cab read more

I was nervous ordering a cab for 3:45 a.m. to catch an early flight. But our driver was already there when we came out of the house. He was friendly and efficient. We'll definitely use Ross Cab again. read more

Very accommodating, on time and friendly. I recommend them and like them better than using Uber.

I called for a ride a couple of weeks ago and the driver was friendly, professional and polite. I was impressed at how clean his car was. He was fast to respond and got me to my destination quick and safe. Jennifer read more

Word of caution...if you are taking a cab in Santa Barbara and heading to the airport, negotiate your rate! Same with getting a cab from the airport anywhere out in town. I have paid $50 and $60 consecutive years taking a taxi from the airport for a short 10-15 min drive, thinking there was no other taxi option. Thankfully, Rose Cab to the rescue. They have a positive presence in SB, and the hotels seem to prefer to call them. Last time the concierge told me...do not pay a $50 fee..I will get you $30! And he did. I think that Rose is actually the name of the owner of the company, and I think she drives as well. Support local businesses...plus they are affordable! A few of their taxi drivers could use some lessons on affability though! read more

Saeed - driver #55 is an honest guy. He found my small leather coin purse that has NO ID just CASH and turned it in. I knew that I must have dropped it b/c it's the last place I paid cash for something. I called and he brought it back to me. with the $40 cash! His number is 252-0657 and he also gives special discounts to EF Students! read more

I ordered a cab for 9:45am the night before. I had to catch my train at 10:20am. So naturally I started to freak the fuck out when the cab did not show up on time. Within 5 minutes I decided to walk to the Amtrak station. I made it down the block and started to hitchhike. 20 minutes after the cab was supposed to arrive I get a call asking me where I was. NO! Where are you I said! I will say though I got to the Amtrak station with plenty of time though and the cab driver was fun to talk to. Just the stress of waiting for the goddamned taxi for 20 minutes made me rate 3/5 stars. From the street Camino Pescadero to the Goleta AmTrak station was $9.55 I don't know if that's a good price or not... read more

Can you believe it? An efficient cab company? Well, this is one of them. First of all, they pick up the phone IMMEDIATELY when you call them. I don't even know how that is possible. The woman who answered the phone was very nice and efficient. She told me how long it'd be until the driver got to us and offered a flat rate off the meter (our driver left the meter on anyway and it was the same amount of $ - so she wasn't ripping us off.) She said she'd call me when the driver arrived. Guess what? The driver got there just when she said he would. She called to tell me he was there, just like she said she would. The guy had to wait for about 10 extra minutes because we were running late, so we tipped him a little extra. The cab didn't stink, either. So we called for a ride home. Same thing. She answers immediately. Tells me how long, remembered me and re-offered the same flat rate (of course,) told me what the cab would look like and that she'd call when he was out front. And it all happened just like that. Plus, this time the cab was a Prius, which was nice. Rose Cab, you keep it up and you'll be the ONLY taxi in SB! You are THE BEST! read more

I called the evening before to book an airport trip in the morning. All confirmed and no taxi at the booking time. I call and "no record" of the booking. The worst thing a taxi company can do is to lose bookings - destroys trust from clients and revenue. I called August 2nd, 2012 at 11:38pm - spoke with a woman. read more

Always been treated well by them, on time, and they accept credit cards! They are on-time every time I have used them, and they offer a flat fee from the airport (I call them when I land). I have ridden with about 5 to 6 of their drivers and they have all been courteous and professional. My go-to taxi company in santa barbara! read more

Dirty nasty vehicle. Reckless driving. Ignored stop signs completely. Peeling side skidding. Abrupt unprofessional communication. Poor experience. read more

Called ahead to check price for 12 mile cab ride and was quoted $40-45 and they would be able to pick us up within 10-15 minutes, so we agreed on the price and waited to be picked up. They were on time but did not open the cab door for us and when asked about the price the cab driver said $45+ because he wasn't sure how much it would cost because he hadn't been to Bacara in 6 months and would not honor the quoted price. In the end the cab driver was rude, it cost $55 instead of the $45, but was on time and cost $20 less than the other cab company we took when we got into town. Long story short, rent a car if you plan to visit Santa Barbara. read more

Really friendly, inexpensive, and they know the area! I asked for a card after I got a ride from them so I can call them from now on.

Update: Got the same driver. He turned out to be one of the friendliest drivers I've ever had. Guess the call was just bad luck. For that, I'm adding another star. I highly recommend these guys if you are heading into downtown from the airport, you'll save at least $20. --- I've used them a couple of times. I had a great experience the first time I visited Santa Barbara. But the second time was not so great. Disclaimer: I do not use this company regularly so I don't know if there is a protocol to ordering a cab or not. However the guy I got was just plain rude. He seemed annoyed that I did not follow whatever procedure he expected me to do. He did not pay attention to what I was saying, making me repeat every two digits of my phone number, and ended the call with dead silence. read more

Do Not use Rose Cab! Two weeks ago I used my credit card to charge for a short taxi ride. Rose Cab then charged my credit card twice for the same transaction. This caused the credit card company to SHUT DOWN my credit card due to "suspicious credit card activity." Upon calling my credit card company, the card issuer told me that they frequently experience fraudulent activity originating from taxi companies, and are especially wary when multiple charges for the same taxi company are posted WITHOUT customer signatures on consecutive dates. I tried to correct this situation with Rose Cab, but Abdul refused to connect me to the Owner - "Sam" - after multiple calls. Until Rose Cab can get its business procedures straight. avoid this company or pay only in CASH. read more

Super fast, great service and over the top customer service. We left a jacket in the cab and they delivered it to our hotel!

It's a hit or miss Somedays they're epic, on time, courteous, and they'll get you where you need to go. The other days not so much. Kinda like playing taxi roulette... Not for me. read more

Terrible service i called for a cab and they said it would take 20 minutes, 30 minutes passed tried calling them back and they didn't answer tried calling again and they hung up on me. Never got my cab, I'd say call another cab company. read more

They are accessible and reliable during the day but god forbid you need a ride at midnight. We woke up the on call person. He wouldn't help with the luggage and drove 90 miles down the highway. read more

Called for a ride to the Bowl on Solstice Saturday. Cab arrived on time (less than 15 min after I called ) and the dispatcher called me to make sure he was there. Called them back after the Bowl show was over to have the cab meet us a few blocks up the road. He beat us there AND waited 5-10 minutes for us to walk to the corner he was parked on. Did not charge us for the wait!! Again, got a follow up call from dispatch to make sure we connected with the cab. Great rates, excellent service. I will definitely call them again! read more

Fast and friendly service I will keep Rose Cab in mind next time I am in Santa Barbra.

Every driver I have come into contact with has been great! I highly recommend

I usually get amazing service with this company, but only with certain people. Some people dont know what they're doing and others do. I use this service a lot...but recently I'm thinking of going back solely to Uber/Lyft since at least I can rate the drivers. My last driver kept trying to correct me and it was annoying and unneeded lol. Just do your job and go where I ask you to, then there are no issues read more

Very nice company! My son is a college student in Santa Barbara and we live in another town. He had to leave early am for an appointment. He was late and not answering his phone. He overslept and I could not reach him. I called and asked Rose Cab to go to my son's house and bang on the door to wake him. They really helped us! They were willing to do the unconventional. Thank you Rose Cab! read more

Used Rose Cab to get a ride downtown from my hotel in Santa Barbara, about 3-4 miles. It cost $15. A little pricey, but SB is a pricey town. Driver was very punctual and arrived exactly when he was supposed to. Got us downtown quickly and safely. read more

Recently my husband and I needed to order a cab to take us to the SB airport the next day. I was really impressed with the Rose Cab website because it proclaimed that they take credit cards and also give a special rate for Seniors. The cab arrived on time. As we were driving I asked the driver if he gave a Senior rate (just make sure) and he mumbled something that I assumed was agreement. The driver told us he was over 65 too. When we arrived at the airport my husband took out his credit card but the driver told us he didn't have a credit card machine!!! When we asked for the Senior rate he replied, "I don't get one either!" If we weren't in a rush to catch a plane I think we would have protested vigorously but we paid him. We will NEVER use Rose cabs again and will tell all our friends to shun this lousy and unreliable service! read more

wow... called 2 days ahead for a pickup for the airport. we have an early morning flight. after hearing that we needed a driver at 4:15am, he promptly told us to call another cab company. what a joke. read more

Never use this company again after 2 bad experiences in 2 weeks. Yesterday booked cab to airport for 4:15 this morning. Called than at 4:20 as no cab. They said they would call back in 5 minutes. Never heard from them. Luckily we had a car. Then k get a call from another ca. I.e. At 5am he's here to pick up cause rose called him cause they have no one to pick me up. Last time they quoted and on their site say $28 fixed price to airport. Booked for my girls and they were. Barged $32 at the airport. Definitely not using this company ever again. read more

The drivers are rude! Very picky about where they will pick you up. I needed a ride to the Airport and they did not want to take the job. " We only go downtown". I know this is not ture as I had used them before, I will never use them again. I do not recommend them. Give Gold Cab a try. Much nicer!! read more

The dispatch woman doesn't speak great English and was pretty rude to me; actually rejected my request for a cab from Goleta because they wanted to be downtown(?) read more

DO NOT use this taxi company. The driver was 10 minutes late after I called ahead and left me in the cold at 1 in the morning and didn't even apologize. I saw on their website they had a flat rate from Isla Vista to downtown for 30 dollars. The only catch was you had to mention it when you called, which I did, and that I was a student. First of all, he drove like a maniac. WAY over the speed limit and made me feel unsafe. He was radioing to other drivers to drive faster and pressuring them...I realize it's a business but there needs to be a standard for SAFETY. Then when I got back the total was around 50 dollars on the meter. He acted like he was cutting me some sort of a deal by giving me 45. I said that there's a rate that I told him about from the website and even pulled it up and SHOWED HIM and he said that it must have been an old ad or something even though he agreed to it over the phone. I told him that it was false advertising then and not my fault. He finally agreed and acted like he was doing ME a favor. He blatantly tried to rip me off and was thankless as I left. I will NEVER use this taxi company again and I will never recommend it to anyone. Absolutely the worst experience you can have with a taxi company. I'm lucky to be home safe. read more

Today the cab driver by the name of Abe drove an 87 year old lady to her doctor's office. Several witnessed the driver (Abe) rush the old lady out of the cab and YELLED at her to close the door as she was too weak to close it herself! Then he took off. When people came to help the lady cross the street she explained how rude and scary he was towards her and that he charged her card $10 when the ride was only for $6. When the lady questioned why he charged her extra he replied "because I make the rules!" - If you hate innocent old ladies, then this is your cab company! read more

Hey Santa Barbara, Want to get PEPPER SPRAYED??? Call Rose Cab. They will PEPPER SPRAY you in the eyeballs. NEVER, EVER, EVER, EVER, CALL THESE GUYS as I was ASSAULTED WITH PEPPER SPRAY from one of their drivers. There was no provoked physical altercation or threat of violence and the driver got out of his car and Pepper Sprayed me at point blank range. Please do me a favor and delete and destroy any number associated with this business!! I tried to contact a supervisor to talk about the incident I was told to "Go to Hell" and they gave me the SBPD telephone number as the Supervisors number. Deceitful, dishonest, and completely out of line. This is the only thing I can do to show people what happened to me by using this company. read more

I called this cab company, gave them the address and they were at my house within 10 minutes. The driver who claimed to be the owner of the company told me that they make every effort to pick up customers within 10 to 15 minutes from the time that the service is requested. I think Santa Barbara has a lot of nice cab drivers but this one was the nicest and the sweetest. Thank you! I think your name was Juan? read more

Santa Barbara seems to have so many Taxis, so when I chose Rose Cab I was not sure what to expect, I received friendly prompt service, and was able to get a No Smoking Car, I even received a great Flat Rate for my Trip to the Airport. I highly recommend this company, and will definately use them again! Thanks So Much read more

The Best Deal on Wheels, Honest people. I will never use any other cab. Rose Cab Taxi simply the best.

We have used Rose Cab once or twice in the past without issue, always for transportation from Goleta to the airport. I called the afternoon before to request that a taxi be at our door the next morning at 4:45 a.m. for an early flight. At 4:50 no one had arrived so I called & the man who answered said he had not received our request for a taxi. I gave him our address & he hung up on me as I was mid-sentence asking if he needed directions or cross streets. I called back to ask if he needed this information & he said no. He arrived within 15 min. without a word of apology. Although we had asked for the senior discount I had hoped in a situation such as this he would have offered some sort of additional reduction or compensation. We got our bags out of the cab, paid him & he left, again, without an apology. There are too many other taxi companies in this town for us to risk using Rose Cab again. read more