Absolutely amazing service. Kind, patient, definitely helpful. NO one else was willing to even…read morespend time on me. They responded less that 4 hours after my call. Stopped further water damage & recommended plumber, who was more qualified, than anyone I met before, in this field. I would recommend these people 100%.

I came home from vacation to find my fish tank had leaked all120 gals of salt water on my hardwood…read morefloors , my fish and Coral where all dead and the house smelled bad . Called Property restoration and Cody sent his team over with in an hour with dehumidifiers and air scrubbers and these mats that suck the water out of the hard woods , and then continued to work with my insurance company .

I have had a large puddle on my basement floor whenever it rained hard or when the snow melted. For…read moreyears I was placing multiple towels down to soak up the water. There were also some mold spots on the walls. I called WBS and a man came out in a couple days and defined what needed to be done to fix the problem. He sent an estimate the next morning clearly stating what needed to be done and I thought the price was reasonable for the amount of work needed. From there everything went like clockwork . Elana in the office was super and got everything scheduled . The workmen showed up on time ,as scheduled. Covered all the walkway areas they used to go back and forth. They were knowledgeable and completed the job as outlined in the estimate. Very courteous and polite. Wet Basement Solutions was a delight to work with and I would highly recommend them for anyone's wet basement or mold issues.

Our basement looks so much better. The guys did an awesome job. I will recommend this company to…read moreanyone who needs black mold taken care of! Thanks again!

In the unfortunate event of a flood, SERVPRO of Southwest Onondaga is the only name that does or…read moreshould come to mind. They are incredibly responsive, and they will not finish the job at your home until you are 100% satisfied. Jim, Shaun, and Jeremy are incredibly well-versed in the company and extremely attentive. They always have the customer's best interests in mind. I highly recommend them.

Bill and his team were great! Appreciated all their hard work on my clean out project. I can't…read morethank them enough. Would highly recommend them.

We had an issue with our kitchen sink not draining properly due to a blockage and roto rooter was…read moreable to take care of the issue at an affordable price. The staff who came out to assist were very professional and did a good job explaining.

Said they could do a job and then two weeks later after scheduled said they could no longer do it…read more I called two days ago to confirm and the appointment was confirmed. Waste of my time.

Their work is par and that's being kind. Do not pay them until the job is complete, otherwise they…read morewill take THEIR time and work around THEIR schedules as they feel fit. They make up excuses, don't hold themselves accountable. There are far more people around the area that can do just as good of a job at the right price. If you're looking for attentive customer service and a job to be completed on actual schedule, look elsewhere.

They came to do clean up after a small bedroom fire they destroyed my house they were caught going…read moreinto parts of the house on another floor dragging the fire dirt through the whole house .everything is on camera. Jon lies saying the workers were supervised but they never were they sat in the truck for hours smoking and charged for those hours working all on camera. They were told by the insurance adjuster to wipe all hard surfaces they smashed the furniture then refused to pay. They are very unprofessional. They had me sign a direct payment form from insurance now they are charging me. They are claiming they cleaned they did no cleaning at all the place is worse than when they started . Beware

Way over priced! Beware! For the same job, another company would have charged 60% less for the same…read morejob.

I called them in a panic with a flooding situation after normal business hours. They got back to…read moreme very promptly and helped with my clean up right away. They went out of their way to help me out. Going above and beyond their normal customer service. I would recommend them to all.

From the owner: We offer a wide range of disaster restoration services including water damage, fire damage, mold…read moreremediation and biohazard cleanup

True craftsman. Helpful and skilled at a variety of repairs / restorations. No job too big or…read moretoo small. Convenient location.

We had a dining room buffet/credenza that was made in the 18oo's that had beautiful bones, but had…read moreaged. The veneer was missing along most of the edges, etc. They were very knowledgeable about the piece and did the most amazing job bringing it back to life! It is now a stunning piece that we are very proud of.

I was very unhappy with this company. They did not complete work on time, did not estimate…read moreproperly, were not forthcoming about all potential costs, did not clean up the work area, and left equipment on my property for weeks after their project was so called "completed". My insurance company was not pleased. I do not recommend.

From the owner: For all of your residential and commercial abatement and remediation services, place your trust in…read morethe team at CRAL Contracting, Inc. Youll immediately feel like youre in the best possible hands.