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    Fire & Water Restoration

    3.7 (3 reviews)
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    Services - Fire & Water Restoration

    Damage restoration

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    Rockwell Indoor Environmental

    Rockwell Indoor Environmental

    3.4
    (5 reviews)

    Got sick from major mold issue in my condo. A laboratory report on an air sample showed…read moreextraordinary amounts of toxic mold in the air within the condo. Had to throw out furniture because of the problem. Reported the issue to my insurance company. They hired Mr Rockwell to issue an assessment report the mold was "incidental" and needed no (insurance covered) mold Remediation. Meanwhile, the mold in the air was bad enough to force the doctor to prescribe 3 antibiotics to get me past the dark spot on my lungs X-Ray showed. Do not hire him. I doubt he knows what the word "ethic's even means. Just to let you know, another licensed mold remediator came in before Mr Rockwell, after the first mentioned report showed dangerous levels ofold contamination, give me a $17,000 Remediation estimate. Does tell Mr Rockwell's indication to the insurance company (WHO OAID HIM FOR HIS REPORT to deny me benefits of the policy) was at the very least incorrect in his reported assessment that the mold issue was "incidental " only!!?!

    STAY AWAY FROM THIS CROOK. Scott Rockwell is a liar and a crook. Where do I begin. I have never had…read moresuch a horrible experience with any company in my life. First I was quoted a completely different price on both the visit and then asked for the owner Scott Rockwell, that works solo to check with the lab how much it would cost to send them air samples ($30) and tape samples ($20).. because I'm a single mom and haven't worked since my little son was diagnosed with stage 4 cancer. I made it really clear that i needed prices before i commit to anything because of my financial situation - long story short all of a sudden the $50 home visit that was promised became $104 and the lab charges from the Rockwell statement were now $177 - totaling now from what originally was discussed 2/3 of this price. I decided to call the lab and ask how much they charged for my tests.. they said each air sample was $30 ( i had 2) and my tape sample was $20. Totaling in $80 not $176 as billed plus labor charges that were doubled. When I confronted scott he went on about how it was impossible to quote me those lab prices because apparently my tests were super expensive - lies. My $180 bill grew to $277... he denies this.. also told me if I pay now he will reduce the bill by $100. When I stated that I first wanted an explanation of these new and fabricated charges, he threatened me into collections - next morning I paid my full amount - this guy is a crook. Stay far away from him. Not only is he really unprofessional, he's rude, lacks communication skills and cheats people out of money.

    Fire & Water Restoration - damagerestoration - Updated August 2026

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