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    Greene Insurance Group

    5.0 (1 review)
    Closed 8:30 am - 4:30 pm

    Services - Greene Insurance Group

    Homeowner or property

    Car and truck insurance

    Motorcycle insurance

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    11 years ago

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    Allstate Insurance: Jennifer Miller

    Allstate Insurance: Jennifer Miller

    (1 review)

    Violations of Arizona Law and Unfair Claim Practices A.R.S…read more § 20-461 (Unfair Claims Practices): Violations include failing to act promptly on communications (A(2)), causing unreasonable delays when liability is clear (e.g., 47-day delay on ALE/mileage reimbursements), and requiring redundant documentation (Sworn Proof of Loss forms, previously submitted receipts) to delay processing (A(13)), specifically by John Bankston. A.R.S. § 20-462 (Interest on Unpaid Claims): Insurer is liable for 10% interest per annum on claim amounts not paid within 30 days after acceptable proof of loss is received, which applies to delayed ALE reimbursements. Ariz. Admin. Code § R20-6-801 (Prompt Communications): Adjusters repeatedly violated the 10-Day Rule for providing an appropriate reply to pertinent communications (including requests for a supervisor) and failed to keep scheduled appointments. Unlicensed Adjusters: Marcellous Booker, Kelli Cleveland, Christy Dean, and John Bankston are noted as not licensed in the state of Arizona, despite serving as adjusters on the claim.

    From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Phoenix. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Phoenix residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Phoenix today.

    Carmen Ramirez: Allstate Insurance

    Carmen Ramirez: Allstate Insurance

    (3 reviews)

    Terrible agent. She is never available after you sign and pay. And the people who work for her just…read moresay... she will get back to you. Oh and when you are finally fed up and leave allstae, she will continue to charge you for her overpriced insurance. And she will accidently forget to cancel your roadside assistance. So you will be charged for that until you find it on your statement 4 months later. Go to state farm. They havent raised my rates yet. But Carmen did every month because "things are more expensive nowdays" I drive brand new vehicles and have nothing on my record. So there is no excuse. I'd bet the general is better insurance. I just need higher coverages for armored vehicles.

    I made payment IN FULL for all 6 months of auto insurance. After I made that payment, I figured,…read moresince all was paid and the balance is $0, I wouldn't need to be enrolled in autopay anymore, so I checked that off, right AFTER the full 6 months payment was posted. Imagine my surprise when I saw the new charge of $75: after I paid for everything at once, they thought I should lose my auto pay discount even when the balance was $0 and no additional payments were required. I didn't notice that immediately, two weeks passed by and then I saw they put me back on installment payments and charged an additional $200 because I lost the discount for payment in full as well. They said, since I failed to pay that $75 charge for disenrollment from auto pay, I didn't pay my policy in full. Carmen Ramirez was my agent and she did a great job explaining how their system was crooked but did literally nothing to help me get back those two discounts. After a decade of loyalty, I am definitely switching to another insurance company, because this wasn't the only time I had issues with Allstate. Another time their fantastic system cancelled my auto insurance for no reason at all and it took me a month and zillion phone calls to get the things right. So, think twice before you do business with them!

    Casey Kemp, Rane Family Insurance - J. Casey Kemp, Independent Broker

    Casey Kemp, Rane Family Insurance

    (5 reviews)

    If you wonder what Medicare Supplemental Insurance to get for Mom and Dad, Casey is the gal to use…read more She really knows and understands what she is working with--and she can show you any of the companies that have a Medicare Supplemental plan. What impressed me the most about Casey--who is young and in the first five years of her business--is how totally knowledgeable she is. There is no question hardly she doesn't know the correct answer to. I compare her with the broker I had with 30+ years of experience and the lack of information I got from him--plus, his attitude was "just come into my office and we will talk about it" except when you got there his attitude was just sign this form and trust me (sans talking about the details of any plan nor did he give me any information on anything, but the one plan he wanted you to take). Casey will answer all your questions, tell you about the many plans out there and give you suggestions on which plan would work best for your specific needs. I am very impressed by Casey and think you will also be. Give her a call when you are looking for Medicare Supplemental Insurance! Highly recommended!

    I found out about Casey from a friend when I posted on Facebook looking for a broker as I…read moreapproached 65. By this time I had a fairly good general idea of what coverage I wanted in addition to Medicare. She came to my work on a Sunday afternoon and had answers to all my questions and either agreed to where I thought I was headed on certain parts or explained why she thought I would be better off going a different path on other parts. By the time she left all parts of the plan were signed up for as she had in her car pretty much all possible forms covered. She even put up with the aggressive bees that showed up.

    Greene Insurance Group - homeinsurance - Updated July 2026

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