This agency will waste your time if you are a renter. They are here for home/property owners and not for tenants. If you are a property owner wishing to make $$$$ on your rentals this is the place for you. They only care about making money and it shows in their listings and the way they treat prospective middle class tenants. The office is SEVERELY understaffed and they have more properties then they can humanly handle. Stacey's true colors showed once I mentioned I saw a bunch of reviews on yelp about people having the same experience I felt they were giving me. She told me " you are threatening me with a yelp review and that makes me not want to serve you but I'm going to anyway". I should have known the hint she was giving after that. They also never asked me or any of the other applicants on my application for any type of identification or copies of such whatsoever, making it seem that they were never serious about us to begin with. Also When I called to ask for my credit report to be emailed, maribel told me I have to come in to get it, that she can't email it. Seriously ???!!! I've had it emailed by my phone company and electric company no problem. All they want to do is give you a hard time it seems. Also I have posted 2 reviews for this place on yelp already and they seem to keep reporting them and having them taken down. Now I'm not sure if they're lying to yelp about content guidelines and saying that these things do not happen ... but these things VERY MUCH did so happen. This office practices rental discrimination. And I'm not about to let yelp or any of the employees in there trying to hide this from the community keep trying to take my review down for content! This place needs to change their practices and not try to brush their shady ways under the rug. read more

I've been interested to rent two different homes from this agency. One was a condo and the other a house. The photos online looked great. But once I saw both properties in person they were disgusting. One smelled so terrible and the carpet had been cleaned but when you walked on it, it sounded crispy and was clearly very old and should of been replaced. Neither home was repainted and fixtures were old, dirty and busted. Blinds were broken. It's was disappointing. I've rented many different homes and apartments and have never been in one that was this bad. Giving them a chance, I called and asked if maybe they were just waiting until the unit was rented to get it clean and fixed up. The woman on the phone assured me, No. That it was cleaned already and the property came as was. I was shocked. There were toilet stains and grime in the showers. Scuffs all down the walls. Who wants to pay as much as you have to for a 1700+ home and need to all this work before you get settled?! So un professional to leave a home in that way and doesn't really instill confidence in the renter that issues will be fixed timely and taken seriously. I will not be looking with Green Gate any longer for rentals or anything else. read more

Horrible company, the office manger is clueless!!! She gives renters wrong information and later doesn't stand by her word. Very unprofessional professional!!! The broker is never there and doesn't return messages or calls. If your in the Tracy are TRUST me go with anyone but them. read more

I would like to thank Job Bürgi and his wonderful team at GreenGate. I was selling my home and from the beginning I knew I had found the right company. They handled everything with such ease and made me feel so comfortable in knowing they would take care of me. I would definitely recommend them to anyone who is looking to sell, buy, or just have questions. I thank you all from the bottom of my heart. read more

Our condo started experiencing issues with the kitchen sink and eventually the bathroom plumbing. I understand things happen with older condos, but I am so happy with the quick response and service I received with the maintenance call. I am looking to move into a bigger unit and I can't wait to do so with the GreenGate team. Also, this has been the easiest team to work with as most renters tend to get left in the dust. read more

They have been very helpful. Answering all my calls and concerns. The process has been very pleasant.

I've dealt with different property management companies, hands down to green gate. They were very professional and explained the agreement in a way I could understand it, unlike others were they just want you to sign ASAP. If you're looking to rent, I do recommend green gate. read more

Do not trust these people! Several times they cancelled on us. Unprofessional agents. They do not come on time too. They're always behind for 1 hour and more! No wonder their properties do not get rented out. read more

ALWAYS COMMUNICATE IN WRITING. This company is not professional, not transparent, and will straight out lie! In September I was going to be moving to Modesto so I signed a lease with GreenGate, however, before moving in I received notice from my employer that I was being transferred, so I needed to break the contract. I called to ask about the fees, costs, and the process of breaking the lease. All GreenGate said is that I would be financially responsible for the rent until a new tenant signed a lease. I complied and paid the rent and utilities til a new tenant signed. A new tenant was signed within weeks and when I inquired about my deposit they said they would send me my FULL deposit back in 21 days along with a refund for a few days I pre-paid in rent. I asked them to put this in writing via email. I received a vague email about how they would send my deposit back in 21 days but did not include the amounts. In addition they had the wrong property address in the title of the email! (See picture) I noticed how sloppy and vague the email was but being naive I left it alone, never thinking they would have the nerve to lie to me! A free weeks later when I received my security deposit check I noticed they took $700 for what they called a "Breach of Contract" fee, later to clarify they said it was a "Rental Commission" fee. Very upset about the fee we called GreenGate to ask why we weren't told our deposit would be charged. They said they did tell us. We asked to speak to a manager and were told she was busy. When we said they were lying about telling us about the fee, Stacy (the manager, who by the way, was sitting in listening to the call on speaker the whole time) aggressively gets on the phone and says the fee is stated in the contract(see pic of contract) and that they had to charge a commission fee for signing a new tenant. The lease agreement itself is vague when it comes to breach of contract, which is why we called in the first place to find out about fees, costs, etc.!!! Also, they had the new tenant lined up, from the same pool of applicants I was a part of, literally the same day I told them I was breaking the lease! And for that they charged me a $700 rental commission fee! The fee aside, why would they tell me I was getting my full deposit back!?After some back and forth she said we were being argumentative and she literally hung up the phone. Be careful with this company! I recommend to ALWAYS COMMUNICATE IN WRITING! They do not communicate well and their customer service is only good if there is no issue or dispute! I'm sure this Jon B person will respond to this critique and make excuses that what they did was legal and in the contract. He'll say that he knows his staff's ethics and that they would never lie. He'll offer regret for our experience with GreenGate and wish us luck. But he won't take responsibility or ownership for his conniving, rude and unprofessional staff, let alone offer a solution... read more

GreenGate Property Management - Vague email regarding deposit - Property Management Near Me - Modesto, California

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I've had the opportunity to work with Jon and his team differently than getting a great rental. His team is passionate about helping people find a home and supply exceptional customer service with everyone they come in contact with. The team at GreenGate has been a great client for me professionally and I appreciate the partnership we have each day! You want a team that cares, is knowledgeable about the market place, and will provide you the opportunity to be a part of Stanislaus County, reach out to them! read more

My boyfriend and I had a positive experience with Green Gate. We rented a house in Tracy, CA in January 2014 until Feb 2015. The property was managed by a woman named Barbara who later turned it over to G.G. The home owner lives in Canada so we dealt solely with G.G. & specifically Stacey. We paid our rent on time and we cared for the property as we would want someone to care for ours if we were renting out our home. We scheduled a pre walk through which was good because they want to turn the property asap- meaning we were the professional cleaners usually paid to clean a property before it is put on the market. The place was spotless when we left and therefore we received a full refund of our deposit. They were easy to reach for maintenance requests and any other questions. read more

Ive seen my share of property management companies and this place is by far the best I've ever seen. They're very professional and help you along the way with your home. When I've had a situation they get right on it to fix it. The people here are easy to talk to and give honest answers. read more

GreenGate is amazing! Their application process was easy, fast, and their representatives have amazing customer service skills! Their team is professional, efficient and I am so happy I had them help me find the perfect property for me! If you are seek in a team that cares about your home needs, contact GreenGate property!! read more

My wife Fariza and I have been with GreenGate Property Management for the past 8 years. GPM particularly Stacey and Maribel are excellent and very responsive! I never had any issues at all with GPM. Staffs are courteous, very professional and go an extra mile. It's hard to find a property management business you can trust. GPM is a rare breed that you can trust and we can sleep well at night knowing that we will always be taken of. I would not hesitate for one minute to utilize the services of GreenGate Property Management. Thank you Stacey and Maribel! read more

The absolute worst company to rent from. We rented a home last year in Tracy hoping to stay long term they never informed us that we would have to move after 10 months. Unresponsive management and landlord. We left the home beautifully and had it cleaned professionally. They kept $2400 out of my $2800 deposit.DO NOT RENT FROM GREENGATE!! read more

Rosemary and Stacey are excellent representatives of this company. They were very helpful through the whole process of me applying to rent one of the Tracy homes from their client. Although the client ultimately chose another applicant. I would feel comfortable with applying for another listing through GPM because of Rosemary and Stacey. They made me feel like a valued customer and did their very best in presenting my application. Their main office is in Modesto, however they have a drop-off only "office" location in Tracy. read more

The staff was very helpful and respectful of us from the first moment we inquired about the rental. A special thanks to Stacy and Maribel; you treated us like family. We thank you again read more

Rude people, very unorganized, they don't fix things when asked, unreasonable

If I could leave 0 stars I would. The worst property management company I have every dealt with. We rented for a little over 2 years, always paid rent on time, and very easy tenants. Any time we had an issue it would take them months to get someone to come out and fix the issue or the day of they would call and cancel. They tried to refuse giving us our deposit back even though they had no legal right to keep it since we bought the house we were renting. They are unprofessional and become catty and petty when you get frustrated over their screw ups. Stacy raised her voice at us when we were simply trying to get answers because she wasn't making any sense. She started yelling and became extremely rude which caused my husband to get impatient and raise his voice. They tried keeping almost $2k from us and played dumb when they didn't understand why we were so upset. read more

As a home owner I know the value of using a property management company and as a renter I know how much a pain going through a property management company can be. I have been very impresses with GreenGate Property Management. They were VERY responsive to me as a tenant renting a home. I truly felt they were on my side as a tenant and wanted to represent the property owner as best as possible, great combination! If I find myself in the need to use a property manager I will look to GreenGate! If I need to rent again I will hope that the homeowner will be using GreenGate! read more

One of the best property management teams you are going to find. I always follow their advice on renting my property as I have found over time that they have a lot of experience handling any kind of problem that may come up. Their fee is very reasonable considering they save you so much time and effort. Very courteous staff that promptly returns your calls as well as keep you in the loop about anything going on with your property. I am really lucky to have found them after a lot of bad experiences with other management companies. read more

I relocated from Walnut Creek to Modesto and met Stacey Cochran, the Office Manager for GreenGate Property Management at a potential rental home. I wanted to take the time to acknowledge Stacey because she was extremely professional, personable and excellent to work with. She has wonderful people skills and is very organized. The home she originally showed me did not work but she suggested another home that might be a better match based on my requirements. She was accurate in her assessment and I ended up renting the home she suggested. Stacey was always professional, responsive and personable in her interactions with me. She provided outstanding service and is a wonderful representative for GreenGate Property Management! I would highly recommend Stacey and GreenGate Property Management. They provide exceptional customer service. read more

I had a ruff time before greengate and needed a chance to get things together for myself. I didn't have great credit but my brother was also living next door through greengate. They have lived there for 4 years I think. With little hassle from greengate. Greengate gave me a chance to rent from them and I have done my best to not ruin that chance. The home I rent wasn't the best condition it's a pretty older house. but the communication and understanding and open mindedness of greengate helped me greatly. They dont hound you unless you're not holding up your end of the agreement. Its almost like you own the home. Lol. You have space and privacy. And when anything is needed they help as soon as they can. Thank you greengate agent Stacey for the opportunity to rent a home on my own again. I am very grateful. read more

This place is extremely unprofessional and flakey, I made a appt. to see a rental property 2 weeks in advance, even requested the day off work, and they call the day before and cancel because the property wasn't ready for showing. So we reschedule. I had to switch shifts with a coworker to make the appt work because they didn't have anything on my off days available. The day of the appt they call and say they found someone for the house. I'm so angry right now, this place is extremely inconsiderate to anyone but themselves. I would re consider going through this company when looking for a home. read more

We were extremely pleased and grateful for the help of Jon Burgi and Dave Jensen in helping us locate our new commercial space for Center Stage Kids. They really "got" us and found a perfect space, negotiated the terms, and made the transition smooth. We could not be more thankful! read more

Greengate manages a commercial building for me in Modesto. They are proficient in understanding commercial lease terms and the Modesto leasing market. Additionally, they are professional, extremely conscientious, available when there is a problem and have a very good accounting program to keep track of profits and losses. I highly recommend them and would not hesitate to use them in the future. read more

These people have been amazing!! Jon Burgi has gone above and beyond what property managers should do! They are just genuinely good people and Jon knows how to connect us to the right people to get our business started and ultimately wants us to be happy here where we will launch our dental office. We have found them to be a jewel and know that Jon will always be there to take care of us!! Anyone looking for property management should contact them and you will have top notch service for your business! read more

These people pretend to be nice amd helpful, but are the worst I have dealt with in Modesto. It is sad too because I waa referred by a friend. I am also going to file a complaint with whomever I can for unfair rental practices it is obvious this business has also paid Yelp to bury similar reviews. They have left my family hanging for over 2 weeks making us believe we were a contender for a rental. They told us two different times they were waiting to,hear from the owner and still didn't not let us know until I called and tried to claim they just found out and this owner took longer than normal. But, every answer or unanswer they had for their process they would change or later based on their convenience. They are obviously only there for owners and treat prospective tenants as if they are derelicts who outta kiss their feet for a chance to turn in an application. It is so obvious they do not comply with fair housing laws and keep taking applications when they know it is already rented. They tell you you can move that ap over to another house you looked at (they tell you you can only apply for one at a time and then take over weeks to let you know), but then when you ask, they say, oh you have to wait until we show the house again and reapply? Oh, You mean so you can claim you are submitting every qualified applicant to the owner at once? But, with the other house you took rolling applications? Then when I asked if we were qualified to rent from Greengate at all, she said, we don't know we leave it up to every owner. What? Who would hire a property management company who doesn't vet anyone and gives you every application? No one. Every answer they had while working with them shows they are just trying to make money on apps and have no heart or concerns for renters in this crazy market. You can read down in Yelp and see where they have treated others like this too and just like the other reviewer stated, we have good credit, rental history and income. If you a renter don't waste your time. They have no heart, are very disorganized and do not keep their word. read more

Whoever is running this business needs to train personnel on ethics. I recently located here from Texas and called this company with my interest to see one of their properties. 3000sq feet $2000 a month. Rather than setting up a time with me to view the property. I was hit with pre-qualification questions. The agents name was Stacy. Anyways her first question/statement was "You do realize this property has $2000 security deposit right?"... Really? Why would I even be calling in on a property for $2000 a month rent if I couldn't afford it? Her second question "Where do you rent from now and why are you leaving?" Seriously? I own a house in Arizona and Texas. I need a rental for 1 year while my house is being built in Riverbank... Third question she says "I'm showing the property tomorrow to another family at 9:30AM would you like to see it with them?" Is this agent off her rocker? Then she said "I'm having hard time hearing you please call back when your connection is better" and proceeded to hangup on me... I HIGHLY WOULD ENCOURAGE NOT TO DO ANY BUSINESS WITH THIS COMPANY IF THIS IS HOW THEY TREAT POTENTIAL CUSTOMERS!!! read more

Greengate managed my father-in-law's properties once he was too elderly to manage them himself. They did an awesome job! Vacancies went down, monthly reports were very detailed, and repairs were handled very professionally - they even kept on my father-in-law's maintenance man. We're out of state, but with Greengate on the job, we didn't have to worry about a thing. They do a great job! read more

We had an exceptional experience with Greengate. Our initial contact was with Barbara. She was very professional and provided great advice with no pressure. She gave us a price range that was very reasonable and said it should take about 2 weeks to get it rented. 2 weeks later we had applications from 4 highly qualified tenants with full back ground checks. After some discussion with my wife we settled on one of the 4 applicants and they move in tomorrow. Stacey and Rosemary also did a wonderful job setting up the ads and showing the property. read more

"Do not use this agency" unless your a slum lord. Save yourself a big headache. This is a very unprofessional agency. They do not want to fix or make necessary repairs. Even when they are a safety hazard or costing the tenants money. It took over 3 months to get them to make repairs but they did not do all of them. Ridiculous. The owner John does not know what the heck he's doing. I'd never recommend this agency to anyone. A couple of the positive reviews are from friends of the owners. Pretty sad when you need to ask people to give you a positive review. read more

I had a real mess on my hands with my rental before meeting Greengate. Stacey and the office took over the mess, cleaned it up and got the house back on the market and leased up quicker than I ever thought would happen. Thanks to Greengate I now have a solid long term tenant who pays on time (imagine that), and seems to be taking care of my property. Thank you for all of your help GreenGate! read more

Todd Priest is an outstanding member of our community and has been serving the area for several years. We are fortunate to have the opportunity to work with him on a regular basis. He is consistent and reliable and treat his vendors with respect. Highly recommend Green Gate to anyone looking for property management. read more

It has been a great pleasure working with the Greengate team in Modesto. They took a huge burden off my shoulders during this journey of finding a tenant to rent my home. The Modesto team has a refined process to find the best candidate and has provided outstanding customer service. I look forward to our continued relationship and highly recommend the Greengate team to fulfill any property management needs as they are very professional and passionate. read more

Green Gate has to be one of the worst property managements I have ever gone through. The lack of effort and communication from the employees was the worst. We lived in one of their properties for almost a year. During that time we had windows needing repair since we moved in. Windows with holes in the glass, others which wouldn't open. After multiple attempts they never got back to us to fixing them, until we told them we were going to be moving out. The disrespect from one of the ladies in the office Stacy, was the worst. When trying express my concerns she was nothing but RUDE. She would cut me off when trying to talk and talk down to me like I didn't understand. The office never was on the same page and would always give us the run around. They ripped us off, and only cared about the money never about the property. The property itself was never taken care of properly and we had to spend our own money into fixing it because they did a quick clean up and after the last people vacated. Once we moved we found all the flaws. Broken washer, holes in doors, no rods in closets, no blinds, torn laminate strips, plaster in showers covering holes. Needless to say, I would never refer anyone to their office or properties due to the lack of effort and respect for their office. read more

If I could give 0 star, I would. Don't use this property management company. They mismanaged our properties, causing us over $5xxx in property damage and losing more than 6 months worth of rental income. They are scam artists. Don't trust them! I would have saved myself so many hours of clearing the mess they made on my properties, saved myself from lots of headaches, and I would be much better off had i managed my properties myself. read more