went in for a tooth to be filled and was told request was sent in for a crown and to watch for the…read morepaper in the mail. then when I got there I was told it was never sent in that they must have got busy and forgot. so was told it was another 4-6 weeks. brunet at fro t counter was giving excuses and tried blaming it on another employee but she is the one I've always felt with. would not recommend to anyone not organized and rude

My daughter has high anxiety and was diagnosed with selective mutism - which means she will not…read moretalk or even gesture to anyone that she is not comfortable with. We have been trying for years to get her to go to our regular family dentist and the most she would do is sit in the chair. I did a google search for a pediatric dentist that specializes in children with special needs and anxiety and Playtime Pediatrics came up as highly rated. Well they deserve that rating and higher! My daughter was able to go through an entire checkup, cleaning and even x-rays in her first visit. From the moment we entered the clinic, everything was relaxed and easy. Our hygienist Katelyn was so patient, positive and encouraging. She explained everything to my daughter and made her (and me) feel so at ease. Dr. Raylin was just as great and explained all our options for treating some cavities. We are beyond happy to have found Playtime Pediatrics!

Playtime pediatrics is located next to Morgan crossing. There is ample parking although the spots…read morecan be a bit tight. Inside is a beautiful bright waiting area with a TV and toys. Staff at front desk seem very friendly. This was a first time visit for my child and he can be shy and not great in medical settings. The assistant greeted us at the front and we were able to bring toys to the back. They like to take pics and weigh patients but my son wasn't into it so they weren't pushy. They spend time talking about dental habits and had lots of toys and stuffed animals to pretend to clean teeth. There's a TV and lots of books and toys. Definitely very patient staff! Dr. Ella Choi comes in at the end and is super friendly. We as parents assisted with the check up for assessing the mouth. It was quick enough that it didn't seem traumatic for my son. At the end, kids get to go to the toy chest for a treasure. It seemed like a positive enough experience that we booked for a follow up check up in 6 months time for my toddler.

Always a wonderful experience. I truly appreciate the professionalism and expertise of the entire…read moreteam. They make every visit joyful and fun for kids - my daughter is always excited to go back. Thank you!

My son had work done on his teeth...& went under general anesthesia. When I was given the plan of…read moreproceedure(s) it was very brief. This was not a welcoming dental office. Once the procedure was done, he was put into a cubicle, awake screaming & crying. I would have liked to have met him in a room as he began to wake up, giving him a familiar voice/face. My son was terribly scared & traumatized.

Avoid this place ! They will make a cleaning appt and than tell you not enough time to finish it …read more The cleaning ends up costing twice as much as anywhere else.

I have had numerous problems since going there had a filling i still had sensitivity and pain they…read moretold me it was normal and to wait a couple weeks so i did and i actually had an abcess and needed a root canal i also had a tooth pulled i had a lot of pain after following all the instructions they gave and i went back they said everything is fine and prescribed pain medicine i actually had dry socket it was then that i switched dentists i now have more problems with my tooth with the root canal i saw 3 dentists while there i would never recommend them they are awful

Everyone there is so nice and efficient. I definitely felt like my concerns were listened to. And…read morethe care itself was awesome! Always making sure I was comfortable and walking me through the visits.

Thank you your the wonderful care and concern! I am glad my grandson is your patient.read more

My youngest needed some fillings to be done. We were not sure how the visit was going to be during…read morethis Corona times. We got a reminder call the day before. They explain over the phone what to expect upon arriving to the office. You call the main line upon arrival. A staff comes out and take everyone's temperature. Once clear, another staff comes out and bring in the patient. The parent can stay in the car or join their kid with mask on. Waiting area was cleaned and space our if a parent would rather wait there. Hand sanitizer is provided near the entrance for anyone to use. The staff here really makes this office special. All the dentist assistants are great with keeping the kids calm and entertained while they wait for the dentist. Everyone, from the ladies at the front desk to the hygiene assistants, to the dentist, are all great. On this visit we saw Dr. Chad Galbraith. He was great about keeping me informed during the visit on what he was doing and kept my 10 year old feeling comfortable sitting in the dentist chair for over 45 minutes. She had lots of work that needed to be done unfortunately. He even called me afterward to check on her since it was her first time using the laughing gas. The procedure was easy to follow and I felt good about my girls' visit.

The telephone number has not been working all day . Trying to make daughter an appointmentread more

Dr. Peter was friendly and kind to my little one, he answered any questions she had, which was such…read morea blessing to us, because we have had not fun dental experiences in the past. He was patient with her which she needed, and he delivered. his assistant Nelly was absolutely so warm, kind, and welcoming. It was an overall fantastic experience. Very excited to find a dentist who really cares about our kiddos, looking forward to our next appointment with my son.

'Dr Bob' aka CAPT Traficante USN(ret) is a terrific pediatric dentist. We have been to his office…read moretwice in the past year and both times have had great visits with our toddler. His front desk staff is prompt and courteous and the waiting area is the perfect place for kids with a small play area and at least four arcade games to play for free. Making an appointment is easy and it does not seem that he is so overbooked to not be able to get in. Although the wait area is great we really haven't had to use it as we have never had a wait that was more than a few minutes. We are lucky to have him in our area as a dentist and I highly recommend him to anyone looking for a pediatric dentist. For those in the military he does accept Concordia (aka the military dental plan)

I have been a patient at the Chilliwack Willow office for several years and in fact have become…read morepersonal friends with a couple of the staff. This last review is shocking since there is no evidence of anything that this man speaks about. I have always receive the best respect and kindness from the staff and doctors. They are NOT abused or manipulated. In fact there have never been a dentist ever fired from this office. The only dentist that left this office was Dr Wan who left a couple of years ago to move to the states to marry her man in Florida. She was a great dentist too. I highly recommend this office because I find that the doctors are skilled and do take all the time to explain. The staff are wonderful and always thoughtful. R. Kunert

they are racist and shave your teeth away and dont try to fix the real problem they just want the…read moremoney they are racist towards natives and inconsiderate. disrespectful and mean. i went there and they didnt fix the problem i had with my teeth the first time i went there they just made it worse. i went there with perfect teeth and they said i need 5 fillings and ruined my two front teeth and left me with my back teeth having nerve pain and they rush their work and dont take their time. there is only women working there that i have seen so far and i liked it at first but because i am a woman too i am realizing they are not capable of their job at all and dont know what they are doing