I have had good luck with them in the past. This time, not so much. I ordered a band that took…read morealmost a month to come in and then left my ring for them to be soldered together. They projected 2 weeks which seem excessive but whatever. Today it has been 2 weeks and it's still not done.

The best place to pick a piece of jewerly that is beautiful and unique. Need an original gift -…read moreGoldsmith Jewerly is the place to find something special. They also have the most knowledgable and skilled employees that are so helpful to pick that special gift.

I went to Berkman to get repair of my jewelry that one of the jewelry store in town messed up and…read morewe had an exceptional experience from start to finish. You can truly feel how much care and heart he puts into his work. The attention to detail is unmatched, and he genuinely listens to what you want. This isn't just jewelry it's something made with meaning and sentiment. 100% recommended - you never regret! Thank you Shane

I have used him for a couple different jewelry modifications and have to say that he is top notch!…read moreAlways friendly and he does really good work. Couldn't even tell the ring had been worked on. Pretty much my "go to" jeweler in Billings now.

Guess what? They have silver in a size 8 bead, and it isn't a rare thing. Yep, I'm being snarky…read moreabout a different store for a project I'm doing on a denim jacket. My husband and I do mountainman fur trade recreation and this is the best store to get authentic (well authentic as new beads can be, LOL) beads for my beadwork. And they are very nice to help out on steering you in the right direction if you have questions. I've not shopped in the rest of the store but it seems pretty nice. Not cheap wanna-be native american stuff. Or tourist-y stuff.

Great spot for real jewelers. Forget about going to the mall where all your precious jewelry is…read moresent away--maybe even states away! This happened to me and my prized possessions came back to me sad! I took my beautiful family ring into Buffalo Chips and had no worries. The staff works on your stuff right there! They can walk you through the process and describe all the details--giving you peace of mind. My husband stopped in the shop to get me an anniversary present--I was not disappointed with beautiful Montana sapphires and a Montana necklace. This place is my go to spot for all things jewelry--whether that's repair, commissions, or purchasing for that special someone.

They may have beautiful jewelry. However, I purchased a ring and was sized in the store, the ring…read moreis a little big. Then I find out it can't be resized due to the material which I didn't know. Thankfully they are going to get it redone in the right size.

From the owner: Welcome to Yellowstone Jewelers, where artistry meets your personal touch! Founded in 2023, we…read morebelieve in crafting unique pieces that reflect your dreams and desires. Our hand-picked designers bring passion to every creation, offering a diverse range of styles. Quality and authenticity are paramount, ensuring lasting treasures. Visit our inviting showroom, where friendly staff will guide you through this unforgettable experience. Discover a new way to cherish moments with jewelry that tells your story at Yellowstone Jewelers.

Fantastic service! I went in to get some watch batteries Top notch service! I highly recommend…read morethem!

Our experience there did not inspire trust in their customer service attitude…read more Several years ago I gave my sister a Citizen Eco Drive solar powered watch with a 5-year warranty purchased from a reputable dealer in our area. When it stopped working last year, she took it to Montague's in Billings and they sent it to Citizen for repair. Finally she was told that Citizen had reported it couldn't be fixed because the parts were unavailable. Then the manager sold her a new watch (unfortunately she told them the maximum she could pay--$120--first) for that exact amount and said it was half price. It was a very plain, traditional, battery powered watch and she didn't get any paperwork or warranty on it. It was a brand we don't recognize and for which we can find no information online. He only told her he would give her new batteries for life--but hey, she's in her mid-eighties now! While we were visiting her in Billings last month, we went to Montague's and asked for her Citizen watch back so I could take it to my original vendor's watchmaker, who keeps older parts and might still be able to fix it. The Montague's manager told us he had thrown it away because it couldn't be fixed. My sister had not been asked for her permission to do this, so I was upset and complained. From the get-go we thought the manager acted defensive and arrogant, and never apologized for throwing away a customer's property without permission. And we still have unanswered questions about the watch he sold her. I can only hope there are other employees in this long-standing Billings business who show more respect for legitimate customer complaints.

The Craftsmanship and Yugo Blue Sapphire were Excellent. 5***** Stars Thanks, Elichai.read more

After 25 years, my original wedding set was in need of a facelift. Elichai did a custom job of…read moresetting my original diamond in a new band. It is absolutely gorgeous! Their craftsmanship is excellent, but even more impressive is their ability to see your vision and bring that to life in their custom work. Great experience and stunning new ring.

My wife and I bought our wedding rings at this Riddle's Jewelry. We don't live in billings or near…read moreany Riddle's jewelry. We were assured that it would not be a problem not to have my wife's ring inspected every 6 months. No problem; we'll cover the warranty. Well, 2 years and 5 months after our wedding a diamond fell out of my wife's ring. First off, should this really happen after such a short time? We called the store and they said sorry we can't honor the warranty since it wasn't inspected. Feeling pretty disappointed with that decision. Update: After posting this review and on Riddles Facebook page Riddles Jewelry contacted me and offered to make it right. They have since repaired my wife's ring under the warranty. They also offered to allow us to take the ring to Riddles every 1 year instead of 6 months going forward. Rebecca the Manager in billings that contacted us was very friendly and helpful. About two weeks after sending it off we now have the ring repaired and it looks great. Thanks to Rebecca for getting it done.

I want to give a huge thank you to Dillon & Rebecca @ Riddles Jewlery in Rimrock Mall. I went in…read moretonight w/ my husband & 2 boys (4 & 6). I was looking for a new wedding ring for our up coming anniversary. Dillon showed me the most beautiful rings/styles, he was patient & never seemed to mind when I had to pause to deal with my boys Rebecca was also just as wonderful from cleaning up a small spill from my kiddo, finding the perfect fit for my new ring, & gift wrapping an extra gift I picked up. I couldn't have left happier! I got amazing friendly customer service, beautiful rings, a gift for my mom & they treated my boys to 2 stuffed Riddles Jewlery bears before we left. I also purchased their warranty they offer & I get free cleanings & sizeing, all I have to do is have it cleaned & checked every 6 months then it's covered for life!

I'm sometimes a month late on my warranty and they still put my ring under warranty! I've lost a…read morecouple diamonds and they have replaced it for free! I have been doing business with riddles since 1993 and they've been amazing! I will always go to Riddles!

Barret is always so amazing! She always remembers me and my husband!! I love this place and highly…read morerecommend it! You always walk out knowing you were family!

Great service from Samuel's Jewelers! Great prices, great quality, gorgeous rings, gorgeous…read morediamonds, amazing warranty, and terrific customer service. We went in just looking at rings and Jeff came up to help us. He was fantastic. He was super helpful. He let us look and then based on what we were liking gave us some suggestions and he found the perfect ring for us. He then took the time to discuss diamond options for the center stone and what all the ratings meant. He let us look at the loose diamonds and see how beautiful they were. He discussed his payment options and took the time to write everything we needed down so we could come back when we decided that was definitely the one. We chose to get the protection plan that include free cleanings whenever you want, free repairs, replacements for lost diamonds. The whole ten yards! When she walked away he took the time to sneak in the question of when I wanted the ring by. I gave him a short time frame of only a few days. He said of course we can have it done since they have their own goldsmith on site. He then helped me lie to her and say it would be a month or so before it was ready so I could pull off the perfect surprise. If you're in the market for a ring or jewelry or just looking go to Samuel's and ask for Jeff!

Brought in a watch to get the battery changed this weekend. When I came back, the hands were broken…read moreoff, loose in the face. They told me it was like that, when I said it was perfect when I left it with them they said we don't know what happened to it, we won't charge you for the battery. How about I won't charge you for the $270 watch you broke! Horrible customer service, don't trust your valuables here.

Mark was very kind and welcoming. Love the clean spacious store and he even gave my son some cool…read moreforeign coins.

It's a little intimidating going into a coin shop when you don't know a whole lot about the coins…read moreyou have. However, they were friendly professional and made the feel comfortable. I would recommend that you go in to at least get a feel for them.