I moved into a house with an old refrigerator…read more I called them and gave it to them free. It's a small business - So call before you actually need your appliance moved. We played voicemail tag a few times. In my case. Even though I called previously - it was picked up just when needed.

I always have gotten my appliances from Hester's and they have lasted for years. From washer and…read moredryer's to refrigerators it's always been a great experience from the items being reasonably priced and delivered. They have a one year warranty on the item just make sure you take a picture of your receipt and you can show them if need be or if your appliance breaks outside the warranty the repair, parts, etc are always fair. I am super happy and thankful for my washer and dryer and refrigerator from them. They are kind and helpful on the phone too.

Response time was quick. Showed up on time and got the job done. Very professional and nice. Price…read morewas very reasonable.

The technician was courteous and prompt. He gave me a diagnosis of the problem with my washer and…read moregave me several options that I could take.

Matt fixed our oven terminal quick and fast. He's very professional and punctual. Very reasonable…read moreprice. Highly recommend if you need appliance repair.

This guy was SO HONEST!!! He is not the kind of man who will rip you off!!! He's helpful, nice and…read morewill actually try to save you money!!!! He did for me twice!!! So I had to give him a review. This is the ideal kind of person anyone looks for when they need help with a washer or dryer (in my case). I don't know what other appliances he helps with.

GNB performed several applicance repairs for me. Very professional & timely repairs on each…read moreoccasion. He's my go to technican for my appliance repairs. Very knowledgeable on appliance repairs.

Unprofessional and rush job! I'm so glad I made the split decision to transfer contractors. I got…read moreassigned GNB via my home warranty. I had an issue with my oven door constantly coming off and my dishwasher not starting. Oven door - tech didn't even bother to inspect the issue I was explaining. When he entered into the kitchen, I had already secured the oven door. He didn't bother to unscrew the handle to inspect the screws or thread of anything. I explained to him that this happens often so I figured out how to secure the door but I would like for him to look thoroughly. I said does it need a longer screw, he said yes (at this point he still hadn't even looked at the screws the door was still on). I said okay well do you need to know how long the current screws are. He said i'll just order a new handle and the screws come with it....Then i responded well then it would be the same size screw wouldn't it. That's when he got frustrated. But sir how could you get frustrated when you are the one doing a half ass job. I then explained to him that I had one of the screws replaced already last year and it still came off. He starts talking about the thread lock. I said yes the old screw still does have the original thread lock/spacer but the new one didn't come with one because the last repair company said it was discontinued so he only ordered the screw. But both screws are coming out so adding a thread lock may not solve the issue. He raised his voice at me and said "Well maam what do you want me to do" I said please don't yell at me, I Just want you to actually take the thing apart and thoroughly inspect the door and the handle because this comes off in the middle of me cooking at at 400 degrees and I have a special needs child. He did not do that, he did not care. Dishwasher - I told him it wouldn't start. He asked where the breaker was. At this point I felt insulted because only an idiot wouldn't think about checking the breaker. The tech didn't even bother to engage any buttons on the dishwasher just simply assumed I was being dumb and flipping the break switch would help. I told him where the breaker was and then said that isn't the issue because the other buttons work. Had you actually took your time to inspect the dishwasher you would have seen that. So then he gets an attitude and presses the other buttons, open the dish washer and mumbles something about an interface. After that i politely said to him i understand it is the holidays and you may have more houses to cover but I would appreciate it if you inspected the oven door better than what you did. He proceeds to be rude and starts walking to the door to leave and mentions something about me wanting a transfer. As he got in his truck I said you know what, I will request a transfer because you are very rude and unprofessional. If i could give him a 0 star, i would. do not use this company! The company I transferred to came out, THOROUGHLY INSPECTED BOTH appliances, and ordered me a replacement dish washer, SHOWED me WHY my oven door was constantly coming off, provided a temporary fix and told me to be very careful and gentle! CUSTOMER SERVICE AT ITS FINEST! CARE AND CONSIDERATION! GNB offers NONE OF THAT! 0 OUT OF 10 DO NOT RECOMMEND

Incredible service. Reasonable Cost. Professional and highly skilled. Responded same day and made…read morerepair call in under 24 hours even though it was not an emergency. Actually came earlier than expected. Diagnosed our problem, advised us, and helped us make decisions regarding our LG microwave.While finishing up, we mentioned a problem with our Lg ice maker. Without hesitation, he retrieved his tools and quickly disassembled and fixed the ice maker. He will be our go to repairman from now on.

I called on Wednesday (4/2) for a new A/C unit. Thursday (4/3) they were here installing it. They…read moreworked hard and got me up and running. They cleaned as they went. Financing was through Alabama Power. They were able to give me a choice of Which kind of unit I needed. I picked one and it was in stock! I was glad they were able to give me a great value for my money. I was impressed!! thanks!!!

Had 2 air conditioners and heaters replaced great on time service and reasonably pricedread more

Our refrigerator went out on a Tuesday night. Light was out, no digital display, and it was clear…read morethat it was not cooling. We set up an appointment with Sears.com only to find that it wouldn't take place for 2 1/2 weeks, that the service call alone would cost $120 (which we'd have to pay even if the fridge was completely dead), and the time range they might show up on the date of our appt was between 8am and 5 pm (how convenient...). So we called into the local store and they recommended TJs. We are glad they did. They sent someone out that day who clearly knew what he was talking about, was able to diagnose the problem in less than 15 mins, ordered the part, and installed it the next day in less than 15 mins all at a significantly less expensive price than the same service as offered by Sears. If you have an appliance that breaks, call TJ's.

Called Dykes to repair my washer. I highly recommend this business and the gentleman who runs it…read more Quick, reliable, informative, good quality work. I look forward to replying on him for any future work our home appliances may need. A bit pricey but I do feel his quality of work speaks for itself.