This has to be the worst service department in Fredericton. They don't get back to you when they…read morehave your vehicle. When they say they will pick you up they don't (they don't even let the guy that drives the shuttle know) when you escalate and ask to speak to the owner nothing. They don't care about your business. Not to mention I asked for something on my vehicle when I bought it and it wasn't added. WARNING do not buy a Toyota in Fredericton because you will have to deal with these people. A simple oil change will leave you sitting the whole day. They have no idea how to book an appointment or how to treat a customer.

Warning: Toyota Rav 4 became a missile launcher! For over 15…read moreyears we have had the same kayaks & Thule J racks & carried these all over Atlantic Canada & Maine for the most part on Ford vechicles with no issues. Recently while travelling back from NS with our kayaks on the highway between Halifax & Truro, without warning, whistling or tapping; both Toyota installed crossbars snapped off, sending our kayaks which were still attached to the Thule racks & toyota crossbars tumbling down the highway! Fortunately it was 9 am on a Sunday morning & traffic was light for that highway. Luckily no one was injured or killed as a result! Fast forward to our interactions with Fredericton Toyota & Toyota Canada who will take no responsibility based on an engineer's report that we should have had them tied in front & back as well. The problem here is there is no place to attach a rope or a strap or a hook unless it's the thin fibreglass front & back bumpers. Toyota promotes SUV's versatility with weekend activities like kayaking & biking; they actually have tv ads and printed ads that show Rav 4's with kayaks on them exactly the way we had ours attached. We are frustrated with their lack of responsibility from a consumer safety perspective and instead of using this as education etc. when they sell their product, they are choosing to play the blame game with us. Anybody who has a Rav 4 with the cross bars & carry kayaks, PLEASE, go to your dealer & have them checked for any issues & maybe a place to tie them on to front & back. If you are ever behind someone with kayaks on a Rav 4, with or without front & back tie downs.....KEEP YOUR DISTANCE BEHIND THEM BECAUSE THEY COULD LET GO AT ANY TIME! IT SHOULD NOT BE INCUMBENT ON US TO MAKE PEOPLE AWARE; however, we are disappointed & angry with Toyota's lack of concern for safety and their lack of action speaks volumes about the quality of their Consumer Safety. Therefore; we are trying to get this safety warning out there across the Country!

hi my name is Tammy . I would like to say stay away from…read moreO'larry Buck GMC Fredericton let me tell you owning any automobile this was my worst experience ever . I bought a 2010 chevy Equinox with the extended warranty had it up for some warranty work and asked about my extended warranty thought it should be ok but when they looked it up in the computer the girl said by your miles you will probably only have a few weeks left so i left it as that I had the suv sense I bought it February 9th 2012 and had the warranty work done may 13th 2013 .. well came july 2014 my suv became a money Pitt i put senior after senior on it the put a new engine in the SUV in october the all of a sudden i got a letter from GMC Canada telling me their my be a problem with my oil rings so i called gmc Canada talked to a nice lady their and told her my issues and concerns she advised me to talk to the sales manager because my extended warranty was not showing a gmc Canada. well when i went back to O'LARRY in Fredericton the manager said oh your extended warranty just ran out in September and the extended warranty you bought does not show in our computer that is way it looked like your warranty was running out ...so i said basic this is a way to screw buyers out of 2100.00 $ he nodded his head and i said you will not help me he said sorry I then said ok when i leave your office i will be going t,o a Ford dealer all he said was sorry to hear that why should he care he got my money . so i left his office that day went and bought me a new ford Suv and will never buy a GMC or Chevrolet product again and I was a loyal Chevy girl till this experience ..... so buyer beware for extended warrantys.....

the sales and service at steele in fredericton have been excellent..highly recommend steele in…read morefreddy